This hotel is very smart service can this all staff is very supported and and all service is fast and all clear.thanks all staff and hotel management so very happy fell. All front officestaff jaya.samir so very supported.
Rooms were clean, but the pillow cover was not good, more wrinkles were there. Hot water was not coming during my stay in the hotel. Location was too far from the main city.
Helpful staff, nice stay. But this place is little overpriced. However, if you compare with other A grade cities, all hotels in Patna are highly overpriced.
Staff was friendly, food was tasty. Although its a lot congested for arranging some function here. Small rooms, small hall, more than enough for 50-60 people. Arrangements were good. Services were nice.
This was my first and last booking, Randhir took the booking which was taken at a higher price than the website Said I am giving you 28000 room for 11000 His room of 28000 will not be in the whole hotel. The staff there is deceitful Fooling you that you earn money I paid the bill for 22000 and invoiced for 12000.fraud hotel
The best hotel in Patna Bihar. It's four star hotel in Patna Bihar India. Food was very nice and hygiene. Room was clean and net. All management parts is very good specifically thanks for Sales Manager Mr. Vikas Anand is a great person in that hotel. Overall is fine.
I.need to share my recent experience with this hotel or banquet hall, In one line if anyone ask me to explain i simply say its a complete waste of money.
First of all they will ask for full payment prior to everything, and once you paid the money, now everything will be on toss, since
1- The manager is so dumb and non co- operative in every manner, that he will not ready to help for anything asked in the middle of the function or during shaadi.
2- The owner of this THE RED VELVET parks his car SKODA RAPID in the middle of the gate in an ill-mannered without thinking of anything that may be barat will be disturbed due to his ill-mannered behaviour or childish behavior, further if anyone request them to park somewhere in mannered way then neither the owner nor the manager will response positively.
3- Halls are small 4 - limited foods 5 - Whole day they will announce their property as one of the best but full waste.
6 - I suffered in multiple manner so i m writing this. 7- no proper guidance to the guests as where to go or any one to help in finding the way to move upstairs.
8- not woth for money they asked. 9- limited staffs 10- Behavioural issue. 11- space crunch. 12- no proper speaker in hall for song playing. 13- they dnt switch on AC for their guest. 14- there should be a person to fight verbally to get the work done. 15 - totally fed up and disappointed.
It is best hotel at balley road in patna. Nice service, delicious food and awesome breakfast varieties.rooms are in very good condition.highly recommend to all for all. Thanks!
See if you are going to arrange a wedding or reception. That's not the right choice. It's goods for some events and birthday party that's all. Very bad service due to low number of waiter
Best suitable for small gathering like birthday, ring ceremony, marriage anniversary etc.however it's not suitable for larger gathering like marriage. Staffs are good, room service is also well maintained.
Room design can be a little awkward. Because everything has been accommodated in the given space. Buffet breakfast was good except some items like muffin was not fresh
They don't even deserve a one star rating. Had booked 10 rooms for a function nearby. It was the worst experience ever. 1. Extreme rude behavior of all staffs from cleaners, sales team, CEO to F&B. The staffs are not trained properly to how to talk to the guests. Even the CEO, sales people have guts to abuse the guests. 2. Poor housekeeping: All bedsheets had stains of dust, plumbing items were loose in bathroom. 3. Their geysers don't work. You won't get hot water all day. 4. Lift too small and slow. 5. Full of mosquitoes.
Just never book a room on this hotel whatever people suggest. This is an honest opinion and collective feedback given by all of my guests who stayed at that hotel.
It was one of the most hospitable place I have been. Very sweet and amiable staff, especially Sanjeev Kumardas was one of the staff persons who made sure my stay was smooth and I get whatever I want that too before time. Cheers
Poor service. No hot water.torn towels provided. Super rude behaviour of staff. Mr. Vikas, F&B manager. Rooms are dirty and so are the corridors. Totally unprofessional. Total waste of money.
The service as excellent. They looked after me beyond my expectations. I shall recommend everyone to be in this Hotel. Cleaning is more than my satisfaction. Regarding food again no words to explain. I’m totally over satisfied. Overall excellent service, excellent food and cleaning too excellent. The behaviour of the staff is very cordial and docile
This is an amazing place, brilliant service and the atmosphere. So I wanted a road side facing I asked at front desk made sure that my request should be taken care, they always do extra than the normal to make sure guest comfort, at the Restaurant made sure that every guest had the best experience while having meal at the restaurant. This was probably my regular visit and I cannot choice any other hotel just because of its staff and services. Rooms are quite luxury and comfortable and not very luxurious. Thank you
Hats off for the wonderful experience that you provided to us. Love the place, the ambience and the service provided. It, s places like yours that keep us wanting to come back and visit a hotel like your that make us one with the place.
Probably one of the best Hotel in Patna. Had an amazing experience staying here. The staffs were so cordial and nice. Would love to stay back here again.
As usual, excellent property. Great service. Cleanest air to breathe. Great food and immaculate service. Very centrally located. An experiential visit! Very professional yet comfortable good hotel.
They know how to take care of their guests! They are gem in any hospitality industry. Thanks for making my stay more wonderful by providing suggestions on food and on other things.
Excellent stay for more than a week with family. Cooperative staff from top to the bottom. Well hygiene maintained. Special precautions for Covid-19. Food quality at par with any 5-star hotel. They made my day. If anyone want to do there any parties, engagement, marriage etc. Redvelvet will full fill your all demands?
Excellent Location and excellent service, staff is very corporate chekin and chekout process is very good. Mr. Pritam staff is also inteligent and corporate
Excellent stay for more than a week with family. Cooperative staff from top to the bottom. Well hygiene maintained. Special precautions for Covid-19. Food quality at par with any 5-star hotel.
My Stay was Excellent. I loved the hospitality. Staffs are good. Neat and clean rooms. Mr. Alam, Ms. Ashiya anf Ms. Koyel supports me allot.thank you Red Velvet Hotel Patna.
This is the first time stayed at the Red velvet hotel patna. Very large spacious rooms. Very courteous and friendly staff.over excellant ambiance. Red velvet SPA and health club was really awesome and enjoy a lot recommended to all.
Hospitality was amazing.location is perfect. Staffs are professional. Receptionist were really cooperative especially Mr. Alam, Ms Ashiya, Ms koyel. Value for money nice hotel
It was a good expirrience overall with a quatity time spent. Specially the food ans the front office waa on their best way to hold in there guest. Hpoing for a visit soon. Thank you
The Red Velvet Hotel Patna is such a nice hotel. Their Interior Design, food, Behaviour of the statf is up to the Mark. Thanks a lot. Would like to visit again.
Hotel Red velvet hotel is situated near RPS More & it was really fantastic hotel. I Used hotel for family functions it was memorable, all arrangements are awesome and hotel is Four Star. But it deserves five star. I stay in night & next morning used Health Club where all amenities are awesome. Overall all are excellent.
My stay was very comfortable This hotel is really value your money All staffs are so professional Food was delicious especially Italian and continental Front office girl ASHIYA, PRITAM and Mr Alam and their all depart see fabius Spa and health club is wonderful
Good hotel in patna city it deserves four star. Hotel staff is cooperative & helpful. I booked birthday party its was awesome experience, so recommendations to all book party family functions.
This is awesome on service Experience in hotel industries. Reception staff support and respond is giving superb & best comfort for feel like as you are not feel to unknown for them. This is strong and unique. Infrastructure is very good, It’s also very neat and cleanest. It’s also safe you for COVID impact. High Recommend
The hotel is reasonable and the staff is humble in cooperative. They've also maintained the sanitizing customs. The rooms may be a little suffocating as I didn't take a the balcony room.
I had a great stay at this hotel, the staff member were curtious and interactive. The food here is really good. Special thanks to the receptionist Asha. I never had this best experience especially in bihar. Highly recommend this hotel
Red velvet hotel is good for parties & functions conferences. Food was excellent. Ambience was great. The service is Really deserving four star hotel & parking space is also good. The front desk girl Miss. ASHIYA is too much cooperative & helpful. Used spa service that were really awesome. Hotel manger Mr. Randhir Kumar Ranjan is really nice person too arranged all function & it was memorable function as well Stays with Red velvet hotel Patna.
Well well well it's a amazing experience, staff was good, food was also good, cooperative, instant service, well managed, , great welcome at entrance (special care for COVID-19), next we will surly visit again, special thanks to Nitu raj
It's was a wonderful experience, stay there last days Staffs are very polite & cooperative, specially Miss Ashiya Madam. Her behaviour was awesome. I enjoyed In Health Club in morning time it was awesome experience.