Alba Urmet Communication & Security P Ltd

I am purchase a lock system from the alba urmet company and provide me affordable price and provide one day installation service.so I can recommend any person to buy the product on this company.

Alba urmet is best cctv company you can buy any product of this company they provide us best selling price in market.

There is a lot of useless services and the staff is very rubbish, they do not have the manners to talk, they complete the call without talking, when told to call and then visit. Complete the visit without calling.
And when you talk, there is no response, but the staff who is there does not tell his name.

Pathetic service, doesn’t even pick up the call. That lady just keeps the call and doesn’t listen

Hope less service no one bothers after sales they aren't replying
So many calls to dealer and

Very poor quality, just came under maintenance within 2nd year, very poor response from customer care and after three time calling from last 10 days no body came to attend the complaint.

Service to consumers is very bad. Staff Not picking call from me. 8days gone my lock is still open. Unable to go out lock not working properly. So many call I done but.fail to contact. Company owner will check my.call details
.

Worst customer service with no commitment, device not fixed properly and revisit is pending from last 10 days. Never seen 30 years old company with zero commitment and poor service

Most pathetic security system. Faulty product. No service provided despite doing amc. The owner mr Vinit and the head employee mr Pradeep need to wake up! Pathetic state of affairs

Horrible experience! Door bell display gets spoiled every month called up number of times no one comes. Useless customer care services and useless customer care employees

1. No customer support.
2. Called more than 10 times for 1 complaint and yet no solution for more than 2 months now.
3. Poor product durablity (malfunctions every month) i have spent more on its mantainance than its original cost.
4. Pls let me know if there is any good home door lock security alternative.

Called more than 10 times for 1 complaint and yet no solution very bad experience they have only one technician if he is on leave no one will come to resolve the problem the most talented guy Mr Dheeraj Sharma who never work on time always give fake commitment that he will coming today please don't buy such a pathetic product.

Don’t even buy if they offer Free of cost. Very very cheap product installed in two villas but didn’t work after 4 months. Service is very poor always keep you in waiting and wishes for AMC always. Please go for any reputed good company product don’t save small money.

We got the Alba security system installed in 2017 and since then it’s not working at all. We paid mire than 2lac. Within a month locks and camera stopped working. No after sales service is available. Till today we are making complaints but nothing has happened. Pls beware of such fraudsters. Most third class company and cheaters
Neena Garg
Dlf phase-3, Gurgaon.