Apple Premium Reseller - Aptronix - Promenade, New Delhi

Bought and iPad in June, assisted by Rohit, and came back in December for a MacBook Pro. We were assisted by Gourav and Vishal this time who were both very helpful and welcoming. The process was very smooth, loved the experience, and the great coffee too:)

I had a very ver bad experience. The guy is not paying attention at all.
He is busy on his phone.

Rude behaviour.
Cheating.
Undervalued exchange price.
Worst experience.
Too high headed staff.
Best avoided.

I had a good experience at the store, the guy who handled me name Rohit was very good to resolve my quary.

Had a pleasant experience at the store, the staff was polite, helpful and had detailed knowledge about the devices. Faizal was very thorough and he helped me a lot.

The staff was helpful they instantly rectified the problem with my phone. So thanks to fazal and shoib

Very good experience with her she help us in transfer data set up apple id and everything name kritika Sharma

I bought apple watch s8 in November 2022. It was defective from day 01. And it took them 10 months to fix it. Still the staff had non apologetic behaviour. Overall very poor customer service. I would say; stick to android if you can afford anything. They have different attitude towards different customers. Polite customers do not get a correct resolution. Buy apple products if you are an aggressive person and can get it fixed if it is a bad product for you. Would also change my phone back to android very soon. I was told that main service centre is in Bangalore, maybe they would have better customer service there. Avoid Delhi service centre for major fixes. It is good for software updates only!

I had an amazing experience at the Aptronix Promenade Vasant Kunj store. There store manager and other staff members are exceptional. They are super helpful and helped me to replace my apple pencil which was not working. This kind of service is something which has now made me there loyal customer.

Kuddos to the hardwork and helpful nature of the entire team.

I met a guy name Vishal.he is good in explanation and have a very great knowledge about apple products.kindly visit one time at least in Aptronix at Logix Mall.

Fazal was very supportive and cleared all my doubts about the MacBook Air which I am planning to buy.

I advice you to interact with him whenever you are planning to visit this store.

Nishant was an absolute champion with helping me to get my mom a new phone today! He was endlessly patient, and not only helped me figure out the right phone configuration, but also backed up all my data from an old phone to mine - I’m walking out of the store with a fully functional new phone and had a great experience buying this - huge thanks Nishant!:)

Very good experience, Fazal was very very helpful, explained things well
Thankyou Fazal

Great service… helpful staff…specially Fazal was very nice and extremely helpful…I was out of town he helped me select the laptop to final purchase

Great experience at the store. Fazal gave clear and accurate information making my buying experience seamless

Happy to buy from this store experience staff and wide range of all Apple products.helpful staff and shoaib is very gentle person

Mr. Sahil is a very polite and patient gentleman. He was extremely helpful. I am very happy with the advice and help rendered by him. I bought an Apple iPad Air 256 GB Cellular today. Thank you very much.

Generic apple store.
Visited the store twice, once to get ipad repair (not done here, done in a store on 1st floor in the same facility)
And once to check out their mac books
Decent service

Abhishek staff in apple store dlf is very good. He explained the 14 plus very beautifully and convinced us to buy. Apple is Apple

Kunal was very helpful in getting our phone activated though we did not purchase the phone from this store