Aquabrim Home Appliance Pvt. Ltd

The installed system works wonders for the last 1 years n hope to remain so in the coming years without any hiccup

Mr Devender is courteous and did his work to our satisfaction. He explained the operation of appliance in a simple manner and very clearly.

Vakil the service engineer inspected the system properly and changed the battery and sensor for 2 different systems installed in our hospital.

Great service. The only thing I want to address is that kindly assign the xecutive within 24 hrs of raising a request instead of 48hrs

Editing this review again: Reason: Technician came and did nothing for the issue which we are facing and took Rs. 500/- service charge just for coming. If the issue is not solved, why is a service fee charged, in fact, the company must pay its technician this charge rather than the customer paying this charge. Now the same problem has flared up again. It is a technician's job to see that the issue doesn't happen again, however, he just left it as is.

P. S.: I find it highly surprising that technicians are asking to rate the service and product without even seeing if the product is working properly or not. Highly disappointing that a company wants to have genuine reviews on Google for their business growth without helping their customers from whom they are actually getting the business.

Old review: Product is good, technician is also fine, however, it takes too long for anyone to pickup the call to take a complaint. Pls work on the customer service part. Thanks.

I was wonderful the way Mr. Abhishek installed the system. Amazing efforts and services. I must appreciate.
Though I just got it installed will share feedback of the product after few days of using it.

Wonderful work. I really appreciate Beyant and his team.very polite and professional behaviour. I would like to repeat this team work in future.highly recommended

Technician behavior is quite co operative.
Complaints were heard and solved smoothly.

Very prompt service and at reasonable cost. Abhishek helped us with maintenance required. Great experience

Abhishek has installed our system. He did it very efficiently and hv explained us about the product also.

I must say I am very impressed with the representative Beyant, who support that helped me quickly understand the systems functioning properly.thank you so much for helping me.you are an asset to the organisation.

Your working is so fantastic I am seeing your work soo esilye and comfortabley well done working skill excellent aquabrim controller

Very good experience with Aquabrim.fully professional team came and did the job well.we are fully satisfied

Install and forget the water tank problems. Piece of mind after having this fully automated system.

Great product to solve water supply issues please do reach out to them for professional assistance.

Extremely poor service.complaint lodged on 24 Nov 21, but same remains unresolved despite several messages sent on Whats App. Mobile number is not answered by any one. Not able to contact any senior person. Can any one help please

Bad after sale service. No response on any mode. Waste of money if invested on this as it break frequently and no one to repair

BEWARE: HUGE FRAUD
DO NOT BUY AT ANY COST.

NON-EXISTENT POST-SALES CUSTOMER SERVICE
Pump stopped working few months after installation.
No resolution from customer care end despite multiple calls over several days.
The seller's agenda is only to get rid of their product; they have zero interest in post-sales services.

Pathetic service! I have been chasing them for last one month however no one is answering the mobile or what’s app … they reading messages and mobile phones are ringing but no response …

I thinks it’s time to move on to some other service provider for new device and services

My advise from personal experience don’t use them

Recently very poor customer service, complaint stit not resolved even after 12 days inspite of paying 2500 for repair

Worst post installation services.the device broke down after an year. 3days after registration of complaint when we insted on urgent resolution only then the work was allotes to on field person. Who just disconnected the device and said will need to be taken to service centre for repair and will be back in 2-3days. 4days after that I am still waiting on calling customer service they said person will be coming by evening and them The Phone goes switched off.very unprofessional attitude.

After sale service is horrible and they must learn to how to deal with customers.
They give service in not less then 48 hours.
My both systems have gone out of order for 3 times in last 15 days.
There is no reliability of equipment and service.
You will feel while talking to after sale service that he is obliging you and doing a favor to you.
One should check other alternatives before taking this brand
The owner should come to the rescue of customers, to save his brand value.

Aquabrim Water Level Controller is the best product in market and Mr.rajesh the owner gives great deal and service every time.

My complaint has been pending since 8th August 2021 but till today no one has attended it. I have given many reminders but no action has been taken. Unit is under warranty installed at P-71 South Extension-2, New Delhi-110049

Aquabrim is a water management company, I know their team is everything helpful, addresses to queries on time and sales support is also good

Water supply in my area is very irregular and was searching for a reliable devise to help us solving this issues. Aquabrim is very reliable and they are very supportive, even the owner himself take care of the customer him self. I appreciate his support and sincerity. I vouch for them.

Very very unreliable product, unresponsive and lethargic after sales service. The sensors go bad after paid replacements, and service people just dont turn up to fix. Running motor on manual - what is the use of installing Aqua Brim?

Excellent product with advanced technology (wireless), Pioneer in this segment!
Have personally experienced the benefits and I must say that it is worth buying.

I have been using an Aquabrim product for more than a year now. I am absolutely satisfied with the product as well as after sale customer support.

Product is feature rich, performs its functions well, it is dependable, easy to install and in case of need after sale service is also good.

Product design is aesthetically also good.

Excellent product, I purchased last month and totally tension free, customer support also very good

Aquabrim wireless water level controller is unique product and works well year after year. Customer service is very good
Sanjay Gupta

Very futuristic and state of art solution which has flexibility of customisation.

Most versatile solution for day to day water issue.

Fully satisfied with the product. Customer service was excellent and they attended my queries immediately.

Brilliant product innovation. Very professional organization with expertise in the field of water systems management. Great aftersales support. Very happy with the product. Would sincerely recommend everyone who is looking for automation in water systems at their home or office.

Dear Customer,
Do not buy this product because, after warranty this company do not repair or provide parts and if you insist then they will quote parts cost all most new product cost, then their customer service insist to buy again new set.
There is no buy back policy or discount for old customer, so as per my experience it is advisable to not buy this product and go for local options for use and through.

Thanks Mr Rajesh Kumar (Technical Head) for taking all the pain in rectifying the problem which was there for long. Professional people always see that the issue should be resolved n customer must be satisfied. Hope, all others will also follow the same principles.
All the best.

This product solved my problem of waiting for municipal water supply every morning. Customer service is good.