This is a fairly standard branch of the cafe chain Cafe Coffee House. It’s located on a busy street parallel to the main road. Away from the traffic, but busy because of the nearby office blocks. The entrance to the cafe is somewhat hidden by all the parked vehicles and just trying to navigate around all the office workers milling about. So it was surprising that it was quiet when I came in for lunch.
I went for the hot combo as I often do for lunch, but the staff didn’t give be the discount for the combo. The coffee was to the usual CCD standard and the veg burger was okay. I have no problem with CCD or the coffee, but I didn’t like the attitude of the staff in over-charging me.
CCD is a favourite joint for coffe lovers in India This place is midst of office complex at ITO. Not visible to people on road. I enjoyed their new flavoured cappuccino with a tinch of orange.
Wanted to come for breakfast today. Sat in cafe for 30 minutes and we were the only customer. Staff were very rude and unhelpful and said we had to wait to order even though it and been "open" for 1 hour. We left after waiting so long and went somewhere else. Like Cafe coffee Day but not this branch.
It's general when you order at CCD they suggest various add ons in whatever you wish to order taking it to another level the staffs here placed an order which I was unaware of and when they repeated I objected that this is not my order then he started arguing that this is what you ordered, you are confused, now order is placed we can't cancel the order and all and order confirmed without payment? Too Arrogant behaviour would suggest others to be aware of the fact.
The staff here is very rude, there are very selective items available here. There is lack of customer support, only serve expensive options from the menu. VERY POOR AND DISAPPOINTING SERVICE, NOT A PLACE WORTH GOING.