Castle's Barbeque

we went for a family dinner but there the experience has been terrible.Quality of food was pathetic, not serving eatable food, smelly food being served and illiterate, inexperienced staff being hired to attend with no basic etiquettes.We asked for water for literally 20 minutes and then bought it from outside shop available next door.
Most Importantly, they are not having the enough cutlery as well to serve and was shocked to see people standing for soup bowls and vegetables bowls for around 15 to 20 minnutes.
uploading the bill as well where the so called manager cum accountant admitted the mistake as well and wrote on the bill as well that they did'nt provided the cutlery and just took the full bill amount.

Anup Arya bhaiya ji The restaurant in question is truly exceptional. From the moment you step through its doors, you are enveloped in an atmosphere of warmth and sophistication. The decor is tastefully designed, with a perfect balance of modern aesthetics and classic charm.

But it's not just the ambiance that shines; the culinary experience is nothing short of remarkable. The menu boasts a diverse array of dishes that cater to every palate. Each plate is a masterpiece, meticulously prepared with the finest ingredients. The flavors are a symphony of delight, leaving your taste buds dancing with joy.

The service is impeccable, with attentive and knowledgeable staff who enhance your dining experience. They guide you through the menu, offering excellent wine pairings and ensuring your every need is met.

In sum, this restaurant is a true gem. It elevates dining to an art form, making every visit a memorable and delectable experience.

I am reviewing this again after 1 & 1/2 year. I have given a star out of respect for the money the owner has invested. Trust me! Worst would be an understatement.
Food - complete lost of taste as compared to what it was then. Cold buffet. Chicken without flesh only bones. My kids kept telling them that the food has turned cold but on one bothered till my husband raised his voice.
Service- they will serve you with grin on their face. 2 out of 10 staff is good though like the chef was courteous enough to understand that fish is uncooked and etc.

Atmosphere- Now the best part is coming.you can fully enjoy your food with cockroaches & flies. Half side of the hall as no connection with AC. Better reserve the left side rather than right.

Best was their chaat papdi.if you are highly passionate about chat papdi.then spend 900+ taxes. PLEASE VISIT

POV - United Coffee house and same place has better variety food which tastes well and better services. Just one thing you will miss I.e the company of cockroaches & flies

Pathetic service, Pathetic food for dinner on 30sep, it all started with service boy refusing for table inspite of booking done 3 days prior, after argument got table and then was asked to standup and sit at different place in middle of dinner. Food was so bad, got uncooked chilli potatoes, soya chaap, then saalsa potato was overcooked and burnt. Service was hell, food was coming in 15-20min gap after asking 4-5 times corns were served. Would not recommend.

Services and food was good, staff was polite and good
Service provided by Mr. Vineet.

Sub par assortment of starters. And poor service to top it off. The starters weren't served on time. Dum biryani and Rogan Josh weren't refilled at the buffet, along with some veg options. There were only handful options to chose from. Not worth it in taste either. The waiters had an attitude as well as they were gatekeeping non veg from the one person who selected veg. A server was constantly surveiling our table.
The cost per head was also expensive as compared to seasoned competitors.

I don't think I will waste my precious money here again.

We found eatables were stale. Cockroach es in the barbecue tables. Taste of food was very bad. Head of all they were aware of that their pastries were two days stale. After our complaint s they started providing us another items to cover their mistakes. Disgusting?

Very bad service.all the staff very rude n all waiters are serving food very hurry.when we complaint they argue with us that is our policy n all.

Worst food and worst service. Starters they don’t repeat And food taste is worst. Just went to this place on 17 th dec.waste age of money

I hv been a regular to the castle.day by day food quality is going down
Manager denies table half of the time.the cheff changed and since then, things not going right it feels.

The worst food, ambience and service on my wifes birthday, totally ruined, you may imagine my day.

If you Love buffet Then You must try this place, Live Music also Available, Food Quality Is 10/10, Service 10/10, Ambience 10/10, Butter Chicken Is Really Good, No parking Issue in Pacific Mall, Lots Of Dessert Options Available! Prices Are Also good

My experience was very bad there as the service was too slow. The food was ok but what is the point of visiting bbq, if they are not interested in serving. It was my niece's birthday and my request for cake was denied straight away. After requesting multiple people I got the cake as a favour, even though it is part of their package. Their price is similar to bbq Nation while the service of bbq is top Notch. I would not recommend this place at all. The staff was uncooperative. I would be visiting bbq Nation and won't even think of visiting castle barbeque again. Horrible horrible experience. They give you bad service if you reserve a table through Dineout or zomato, no matter how much you spend there.

Awesome place for foodie like me. Every one must vist with their family and friends to enjoy their dilicious dishes. Butter chicken, honey chilly potato and white sauce pasta of this outlet is must have dishes.

Ambiance, service and locality is good but need to improve the food quality.
Let alone the Barbeque Nation even Friecy grill of NSP has better taste than this.

This place in the subhash nagar Pacific mall is a beauty for buffets. Despite being inside the mall, it's quite and the ambience is nice. The starters and live grill are a 10/10 for me. Options are many which does not make the taste suffer. The staff is quick and courteous. Main course for veg lacks a little variety which is why 9/10. Dal Makhani was delicious but the paneer was a little basic. Deserts ruled! Ice creams are super creamy and cakes moist! Do leave some space for the huge variety of Deserts here because you will not be disappointed!

Went there for a family dinner. We were a group of 10.
Pros- Nice ambience, live music, variety of desserts.
Cons- Servers are incompetent and less in numbers.
We were waiting continuously for the grills to be refilled.
Cold coffee was watery.
Ice tea was too sweet.
Food was okayish.
The passage towards the main course &sweets is too narrow, had to wait for others to pass and that is an inconvenience.
Buffet menu isn't so nice.

This place comes as a surprise and expectations. While everything is well set for a good experience, it just falls short. Located on the top floor of Pacific Mall, this place has a great decor and comfy feeling around it. At times you might have to face a waiting. Food spread is good and they have a nice round of snacks and main course to go with. Prices are reasonable.
With everything going fine, all of a sudden the staff will start behaving weird. Running around and in a hurry and will start ignoring you.

These useless staff member straight away refused my whole family to went inside the restaurant. I had done booking in advance and I am uploading the screenshot of my booking. They refused us and Told us that they have booked the restaurant for some function for someone.
The manager and the other staff on the gate was very rude as the restaurant is their dad’s own property. They not only miss behaved with me also started talking with me on a high pitch.
I am writing this to notify all you people who are planning to visit this place with their families, please do not visit this place specifically with your families. Poor restaurant owner does not know how his hard earned reputation of his restaurant is going to fade away

If you love buffet and is a foodie then this is a perfect spot for you! The food and Ambience was amazing and the live music just adds an extra touch to it. There is no parking issue and it's perfect for celebrating any occasion!

Loved their buffet. Worth it! Ambience is chill, food is great and staff is friendly. Group bookings can be done in advance, u can also try negotiating price in case of group bookings for buffet

The interiors of this Restaurant looks just like Castle as the name suggests. Their big fat buffet menu has lot of variety both in veg and non veg. Live Music available with Live Kitchen and Live Barbeque. A good place to have your family/office lunch, dinner or parties

The food and ambience were good. Live music was missing though (due to covid). Can go and dine if you haven't been ever to a BBQ.

Uncooked food.sleepy atmostphere.like you're in a jail.bad service. Foolish prices everything is just not good here. TITE KA DHABA is better than this place

Its okay.they have multiple options ambience is also nice.the taste and quality we had in pirates of grill is not matching that.overall.its good place to have buffet meals!

Service not up to the mark. Non veg Starters were ice cold. Had to shout each time to call someone to order something. Absolutely worst place for a buffet

I was on fast and my order from swikky was delayed too much so i placed order on zomato. I was very very hungry. Delivery was fast and most importantly the food omygod seriously i have no words. May Mata bless these guys, their team and zomato also. Tastiest food i ever ever ever ever had in my life woooohhh. Food was totally next level. The taste was like out of this planet like literally it felt like Ma annapurna made that food with her own hands for me. I am out of words. Kitni bhi tarif karlu kam hogi. Thankyou sooooo much so much. This was the tastiest meal of my life. May god bless you all guys with health wealth and everything that you desire. You are amazing, best ever, GOAT. Lots of. Love you guys.

This BBQ is a good eat-out if you are at the mall for shopping. It's pretty much the same when you compare it with Barbecue Nation. They have an unlimited buffet menu and you get a complimentary drink for both veg and non-veg menu.
The barbecue dishes are really good. The main course dishes had a great variety of rice, gravy's etc. The desserts were a delight. I liked almost all of it. The price is at a mid-range for the number of dishes they serve.
They have many Beers of brands like Budweiser, Tuborg, *Hoegaarden*, Bira 91, Kingfisher ultra,
Bro Code, Bad Monkey etc.
The service was really good. My Friends was attended regularly by the wait staff and they took care of our requests and needs. Overall, this is a great place if you want to have unlimited barbecue food!

The best part of the place is the ambience -great lighting good seating arrangements

Food was average as during buffet they didn't had lot of varieties to serve but they definitely don't bombard you with snacks

Main course was again not that great average I would say but then here the variety was better than snacks

Dessert was great ngl my recommendation Mong dal ka halwa, Shahi Tukda, and Brownie

Cost was around 3k for 3 people so your can decide accordingly

One of the finest restro for buffet system.awesome food and service is good. There are lots of options for veg and non veg starters. Main course is average.

Experience was good, can be better to attract more customers. Like giving complimentary drinks and more variety of foods. Ambience was amazing.

Worst food I have ever eat in buffet I request you all dont feel this barbeque has so good review it's doesnt mean that food is good. Use less food wastage of money

Really great place. Stunning Interiors & decor, tasty food. But they need to focus on hygiene. The buffet counters were very dirty and the staff didn't care to clean it. Otherwise nice & buget friendly space.

Pathetic experience
All diners are sick and got upset stomach
Stale food provided and food was as cold as ice. Seems like they serve frozen food like kebabs and potatoes in Cajun sauce.
Please be alert. Stay safe avoid such place.

Visted last night barbeque castle nsp Pacific Mall
The food was not upto the mark.
Service was slow
Food was stale and hard
Pathetic quality of food and service
In Rs 800
We don't deserve pathetic experience

Service is good well assisted by staff, pricing is reasonable but food tastes average, it's mainly buffet kind of place, veg and non-veg menu to choose from starters served on table usually bbq followed by variety of dishes to choose from followed by varied variety of desserts.

All is Good. Sttaf member's are so kind hearted polite and helpful. Taste of each and every food is so yummy except both the red and white pasta.
Ambience is so good, nice place for couples and time for seating is quite good you can take your time as much as you can. There is no rush and it's quite big place.you can come with your friends colleagues and family too. The best part is they always provide Complimentary birthday and Anniversary cake for everyone. I have been there twice in year. And it is not very expensive. I have enjoyed with my partner ️️alot.obviously no doubt 5 on 5 for rating. Thank you so much Castle Barbeque Pacific Mall.

I visited this place on 28 March 2021. There i had seen the cockroach moving around the table which i hated most and then i had quickly recorded the video of that situation and show the video to the manager, then manager gave us a new table for dinning however again i had faced the same situation which i faced before in the previous table. I am very disappointed with this unhygienic issue. I never recommend this barbeque to anyone.

I had a really wonderful experience tasting the most tempting and delicious Vegetarian as well as Non-Vegetarian Snacks & Curry Items at Castles Barbeque located in Pacific Mall. I had opted for Buffet which is quiet cheap and large variety of food & sweet dishes are available. Staff is very courteous as well as sufficient parking space is available. Strongly Recommended.

The food was good but the rest of the things like cleanliness, services are not good, cockroaches were roaming around the table, chutney in the chair and late services. Went their for the first time except food i didn't like the rest of the things.

Good location - inside a mall. You can get a lot of stuff done before/after meals. I find the staff less helpful given there were 4-5 tables sitting. I ad to ask for refills and it took time! Except this, good food and drinks!

Menu is good but not great - had only one paneer dish while I would have liked one more (which isn’t sweet in its flavour).

Chaat options - taste and presentation were great!

Nice ambience.
Good food and worth the money spent.
Also they have live music and the artist is very nice.
You can also request for songs.
Nice place to go with the family.
Located at 4th floor of Pacific Mall in subhash nagar

The ambience and food is good and the hospitality of the staff is also good. Family and friends friendly ambience amd you can enjoy food with your love one's.