I went to their Rajouri Garden center. I wasted my whole day for nothing. I got appointment in advance for checking my eligibility for contura operation. Upon arrival, they charged me 600 rupees and asked to wait. After 15 minutes, one trainee staff checked my eye glass numbers. And asked if I am ready to dilution of eyes. And told that the process will take 1 hour more. I agreed. After another 1 hour, he again checked my eye number and then the doctor told me that for contract, I need to go to another centre. They only have cataract surgery here and that I can get cataract surgery is better. Although I do not have any cataract as of now. After spending more than 3 hours, I got my eye numbers which I already had. I asked that I paid for checking my eligibility for contract operation. Which they simply denied and told me that I paid for checking my vision only. I feel myself stupid that why I ever go there. I was told that the tests for that operation are done at dwarka centre or at safdarjung centre and not here. Which they can inform me at the time of appointment itself.
I visted here for my routine eye checkup.this place is very good and value for money for eye treatment, all staff and doctors are very good.special thnaks to receptionist they both are very helpful.overall experience is Good
I visited this centre today based on feedback from a friend.
Being Saturday afternoon, place was fully crowded with hardly any vacant seat.
After paying at the counter, we waited till one of the junior doctor called for 1st checkup, then 2nd doctor, then an hour waiting after putting an eye drop, then again a doctor. Whole process took apporx 3 hours for basic eye checkup.
I feel staff were courteous but there should be a system of token numbers with digital display so patient should not keep asking the staff about their turn.
They have an in house pharmacy, i felt eye drops which they prescribed and only available at their in-house pharmacy is very expensive like one basic eye drop for 495rs.
Overall, an average experience, like going to an eye specialist in your nearby vicinity not much so special here.
Worst experience at rajouri garden branch.lady sitting at the reception is extremely rude.closing time is 5: 30.but they dont see patient after 5.even the patient is just hving infection issue.
Be prepared to wait for 5-6 hours or even more. In fact, I suggest taking the entire day in hand. They will first charge consultation fees from you and then make you wait for hours together. Treatment of OPD patients and IPD patients (Operation theatre) simultaneously goes on. There are only one/ two specialists for a high volume of patients. If you ask attendants they will tell you that Dr.is in OT, this is lunch time etc.and you will be asked to wait further. There is a complete breakdown of the system. Their focus is on only collecting more money rather than providing quality healthcare services.
In my case, I kept on waiting in spite of taking a prior appointment for their rajouri garden centre. Everyone around was upset and irritated. Some ladies came with small children and children were constantly asking their moms when the doctor would come. I saw some patients arguing. After they put medicine in my eyes which took one and half hours, I was initially told to wait for 15-20 minutes, then for half an hour more and then I was told that the doctor is in OT and it is lunchtime. The staff was clueless when doctors would attend patients in spite of the huge queue. The man at reception behaved as if he was doing favour by replying to people. The lady at reception was completely clueless. Ultimately I left without consultation as I had other plans for the evening and took no.for my lens only.
If possible I would have given zero stars. If they can't deal with patients they should tell patients beforehand prior to charging consultation fees.
Unprofessional Doctor and staff! We visited the Rajouri Garden clinic for eye check up on 13/5/23, Dr Somya Jena asked for fields test as she had some doubts. After test results came, she asked us to visit another doctor in Dwarka sec-9 to further diagnosis. If she was not competent enough to diagnose further she shouldn’t have asked for test at rajouri, they should’ve asked to visit dwarka clinic directly instead of wasting our money. Also doctors always have polite nature, doesn’t matter what question a patient asks bit she is overly agitated…. And frustrated.
1.3.23- I went to buy my mothers eye drops and it cost 220/-. The gentleman didn’t have change of 500 rs. I offered him to pay via PayTm but network issues in their facility didn’t allow, I tried connecting to their WIFI but it was failed. I had 200 rs which I offered him and told him rest I will pay via Paytm in a while. The gentleman man refused and didn’t want to help. The person on the cash counter was also failed to help as they didn’t have the change. Poor experience with the facility and bad interaction with the chemist. Kindly look into the matter.
The OPD staff, doctors and Optoms are very cooperative. I had a great experience here I will suggest my knowns to go there if anybody need an best eye hospital. ️️ My experience with this hospital is overwhelming. The doctors, staff and overall management is quite impressive. Would like to mention my gratitude towards.you can trust her completely.
Centre for sight is the best eye care centre as the services provided by the centre is best services we received from any eye centre. Hospital is very neat and clean follows all the covid protocal. Staff is well educated and very supportive. Doctor Monika highly educated and polite spoken
My experience with very nice with doctor piyush sir and doctor Monika mam both are very good and hospital atmosphere is also very well mented and staff ms sabha is also very cooperative.
A gruop of good staff and management doctors, counsellor, my all over experience is very good special thanks to Priya and sunil ji they both are very supportive
Very good hospital with good staff and doctor. They attend patients very carefully and properly to diagnose issues better. Definitely recommend this to everyone.
Best service from staff and doctors.specially respected behaviour.i suggest please visit once if you are going for opthomology.very cooperative all staff.
Visited cfs on 27.08.22.consulted dr.kiran.she is an excellent doctor hears you out very patiently.even the attendant Mr. Rakesh is quite helpful and polite.best place for consultation on eye issues in west delhi
Consultation from Dr. Monika Mittal help us understanding the concern related to eye sight for my 5 year old kid. Appreciate that she did our counseling and guided us the way forward.
Excellent coordination of the staff and specially the doctor and every one makes you feel more comfortable. The fees is affordable by everyone no matter from which class you belong to. Neat and clean environment. Happy to suggest everybody to get their eyes checked and operated in one of the best hospitals in Delhi.
Overall experience at Rajauri Garden center Optometrist, Doctors are Experienced and passionate with good all supportive staff. Really I impressed to Optometrist Mr. Rahul Shrivastava he explained me very clear and aware about my father, s eye diseases and I am satisfied about his knowledge
I'm very happy with this place, the staff was very co-operative and friendly thank to team of center for sight. Especially thanx to Dr. Gouri Regards Saba
My experience with center for sight is very nice my treatment dr kanak is very very nice she is very polite and soft spoken. And staff is also very very good and helpful. Thank you for all center for sight teams for providing sach a good service by them.
I m VERY happy with the specs from CFS vision THANKS to Mr Harjeet and optom Saloni for helping me out for choosing right quality of lenses and testing done.thanks
I have visited centre for sight for my father eye check up. The all staffs of centre are very humble and co operative and the environment is hygienic. Thank u centre for sight for excellent service
The services that I receive from CFS Rajouri excellent. Dr. Kiran and the staff are friendly and ensure that I am properly informed about my health and care. I would have no qualms in recommending them to friendly and friends.
The staff was very helping and cooperative specially ms saba she is very polite. Dr kiran.are very professional and highly skilled. I recommend to visit the center at once for the best to your eye.
I'm very certified with the service provided by center for sight.nice doctor satender and Good staff specially mr Rakesh and Ms Saba very helpful and soft-spoken.very happy for the service.
All the staff at this center were really nice and professional. Doctor Monika Mittal was amazing and my dad is really happy after the surgery. Special thanks to the counselor Ms Shikha Sharma. She kept me informed on the insurance approval status and the complete process was seamless.
I have visited centre for sight for my eye checkup. Doctors are very soft spoken and polite doctors, he clarifies all my doubts related to my eye treatment. Staffs are very cooperative. Hospital follow deligently all the covid protocols. Highly recommend this place for eye treatment.
I had an excellent experience at this hospital as I was received with very warm and hospitable environment. They have experienced doctor and staff working in coordination to provide a great facility.
I am highly satisfied qith the services provided by centre for sight. They have charged such a nominal fees with no compromise in their quality services. Thank you. Staff very nice and doctor yogesh good.
I am highly satisfied qith the services provided by center for sight. They have charged such a nominal fees of Rs 450 with no compromise in their quality services.and doctor are very nice. Staff is too good helpful. Thank you.
Good experience. Entertained everyone professionally. From time to time offer promotional activities. By chance I always benefitted by these promotional charges. I paid Rs. 50/- for the first time and 2nd time it was totally free eye checkup. Overall experience is very good. Staff and doctors are courteous. I also came across Sh. Harjeet Singh, Sh. Roshan and Sh. Anuj. All were very cooperative. I recommend this place for treatment.
My Mum's cataract surgery went wonderfully well thanks to Dr. Kiran Kirtani, an amazing doctor and an even more amazing human being. She calmed down my overly nervous mother with an ease that must be appreciated. A big thank you to Shikha for all her help with the counselling process and then the mediclaim documents. Always ready to help with a big smile on her face, it definitely made the experience a lot more pleasant.
Good centre for eyes. All staff are very polite. Specially Receptionist Mr. Suneel & Ms. Reshma who attend very well. Well guided my all procedure by Mr. Rakesh. Dr. Kiran is very polite and guided us like our school teacher. Covid protocol follow here. All staff following covid protocol here. Thanks CFS Team Rajouri Garden.
Experience was beyond compare. I felt pampered during consultation being oversensitive and duly satisfied with the way my case was dealt with. Team was extremely caring with perfect professionalism. God bless them all Rupa Srinivasan
Doctor here at center for sight are very expert. All staff behavior is humble and cooperative. I will ask people in my circle to visit Centre for sight Rajouri garden for any eye related concern. Very very Good.
My name is S N Dhaker and I visited centre for sight for eye check up and I found here everything very good. All staff is very cooperative and polite and I met with Mr Raushan in opticals he was a gem of person and explained everything very much in good way. Thanks centrevfor sight.
Best Eye sight clinic in west Delhi. All staff and doctors are very hard working and helps you know the exact issue. Best in market as they don't ask you to go for a treatment unnecessarily if it is not actually required. Very polite and sensible staff Highly recommend this eye center. Ms saba is is very polite n soft spoken Happy with the service
I'm very satisfied in this centre. Mr. Vineet is very supportive person and cooperative. I got a warm welcome from words"Namaste" from reception by Mr. Suneel. He is very soft spoken and supporting person. Overall I got good services from CFS Rajouri garden.