Cinnabon

Went to Cinnabon, DLF Promenade, Vasant Kunj on 10th October for an evening snack. At 7.30 we got up from the table and my mom left her phone behind for approximately 8 minutes. When we checked the CCTV footage, we noticed that an employee at Cinnabon picked up the phone, scooped it in the cleaning tray and put a napkin on top to conceal the same from the cameras. The phone was an iPhone 13 PRO. So naturally, after watching the CCTV footage, we involved the cops, the staff and the manager. Unfortunately, the staff did not admit to the crime so we were asked to let the same be. I can see the phone on FIND MY IPHONE. But the staff doesn’t want to confess so now we are in bad luck!

Please make sure to take care of your belongings esp at Cinnabon & Prom

Went to Cinnabon, DLF Promenade, Vasant Kunj on 10th December for an evening snack. At 7.30 we got up from the table and my mom left her phone behind for approximately 8 minutes. When we checked the CCTV footage, we noticed that an employee at Cinnabon picked up the phone, scooped it in the cleaning tray and put a napkin on top to conceal the same from the cameras. The phone was an iPhone 13 PRO. So naturally, after watching the CCTV footage, we involved the cops, the staff and the manager. Unfortunately, the staff did not admit to the crime so we were asked to let the same be. I can see the phone on FIND MY IPHONE. But the staff doesn’t want to confess so now we are in bad luck!

Please make sure to take care of your belongings esp at Cinnabon & Promenade

They don’t have smaller size in Americano, I know it’s good to increase AOV. But if someone asking for smaller size of then you give the same, Cashier said they don’t have smaller size option. It’s not about paying extra money, it’s about throwing almost half cup of black coffee in bin. (Pathetic experience, DLF Saket Cinnabon is better then you in term of service and hygiene).

Service was dreadful. Food served right at the mall was cold and pre-packaged. They even packed the muffins upside down. Had to hunt down the place caz it's listed in all 3 malls and it's only in one mall that even the security guards have no clue of where it was. They don't attend the calls either.

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Do try this new outlet in Phoenix Mall, You will love this place, love the bakery items with a cinnamon touch.

This Outlet of Cinnabon is Inside Phoenix Plassio mall Lucknow. Great ambiance and service, how ever seating is limited. Prince are slightly on the higher side?