Cliktodeal

I had ordered a Lenovo smart watch ordet No. 48774, the watch is totally not working, the display is blank, not even charging, I had sent a mail and as suggested also uploaded the video for the same.now there is no response.since 7 days i have been mailing, trying to contact on phone and whatsapp but no response.please do the needful urgently.or have i made a mistake to order from a fraud site?