Having been a customer of Da Milano for more than a decade, I love coming to this store. Ram Ji is a great help in letting me test & open up their products safely & to judge which exact one is the best option for me. Only the men's bag & accessories section is located on the ground floor, the shoes & handbags for women is on the first floor, no elevator available. They offer a lifetime warranty on all their products and handed me back my five year old messenger back looking almost completely rejuvenated. From trendy hip flasks to ergonomic laptop/work bags, they've got it all.