Delhi Heart & Lung Institute

Doctors and staff are understanding and co- operative. Timely dr visited us and guided us with everything. Hospital is clean and hygienic.

Good and fine experience Doctor Kabir is very good doctor heart specialist very experienced doctor security is very good but there are some things need to be improved like Nursing staff who don't listen at once. Have to speak many times. Only then does he pay attention, so I think he should improve a little.

Security guard.should be more flexible.like if a patient has his single room then 2 person should be allowed to stay with him.but the security guard.not allowing more than one apart from meeting timings.not even to meet for 5min.
Overall (this experience was rude for me). Those Dr who are in pink clothes should be more sensitive while taking blood.as the one (male) who took blood of my grandfather was harsh.even after when patient said please be little gentle it's painful. Except this everything else was nice

Exceptional care taken by Nursing Staff exceptionally by Rajni Ji, Vikas and Kushal. Food is also good. Housekeeping staff moderate.

OPD manager is really polite…
really helpful staff
Good hospital
Good experience

Really good hospital! Very polite staff and are 24/7 available to solve our problems. Great experience with clearing the bills.

My uncle reached in opd last week having some pain in the chest. He was attended by the staff and guided to the consultant in a very much professional way in less than 20 minutes. Great
Quality Hospital.

This hospital is best one as far as quality of treatment as well as the behaviour of trained and well mannered staff. Specially OPD.
My fervent wishes

We are much pleased and satisfied with the services and quality provided by the DHLI. OPD staff is more concerned about prompt and accurate in patient care satisfaction.

Excellent service provided by the doctors and nurses. Most importantly I’m very very satisfied with the treatment it provides to the patients. I have zero complaints when it comes to the correct treatment that was provided by the doctors, compared with other hospitals where I was getting incorrect treatment.

Located right in the heart of the Delhi City at 3-MM II, Panchkuian Road, it offers state-of-the-art facilities for consultation, investigation, intensive care management, interventional cardiology, paediatric cardiology cardiac surgery and pulmonology.

Got a Pulmonary function test done today at three times the cost at other reputed labs in Delhi.
Grossly overcharging!

The experience I had at this hospital is pathetic. No one knows what’s the problem. We were told no issue found in the lungs but unfortunately major problem found when we switched over to another hospital. Really Sad. They charged much but performance was zero.

Facilities are good.proper attended all patients.doctors are good, food quality and test is great.thankyou so much team DHLI.

My experiences is good for every department including laboratory staff, nursing care, doctors is very good and polite.

Worst Management from top to bottom. Highly incompetent staff with no coordination within various departments delivering worst customer experience. Extremely ridiculous.

I personally am grateful to dr kabir sethi and his team he is a very capable doctor has complete knowledge my problem was
Cured by him and l am fine now
His staff is also very helpful and caring

If You want to lose your loved on DHLI is the best option you can get.i lostmy father and many other people did due to their carelessness and unprofessional practices. Don't trust them "I REPEAT DON'T TRUST THEM".

THEY KILLED MY FATHER AT THE END. No attention, no proper treatment was given to him. I put my faith in them, and this is what they did ; (

Patient-centered treatment strategy followed. Patient questions and concerns are well addressed. Overall a patient-friendly experience. Patient's well-being is truly valued.

My father had an attack in October and my father was being treated under Kabir Sethi, for the first two days my father was put on ventilator. After that Dr. Kabir did his angiography and told my mother that the patient is externally critical, the arteries are damaged, ballooning will have to be done soon. After that we agreed, these people kept my father in the normal ward for 3 days and then discharged him. Exactly two months later, my father had breathing problems, then we brought him to the Delhi heart & lung institute hospital again at night, these people admitted my father to the hospital, for 7 days for no reason!
This hospital is only for earning money, no treatment will be given here, if you have money, then come here, otherwise don't come. Then your patient is admitted to the hospital by telling some dangerous disease, after that the real game starts.
Staff is very bad, very rude even though lodge is worst they charge 300 rs per person but the Bedsheets and pillows will not be provided to u!

Pathetic place & rude staff. I booked my Covid vaccination booster jab here. Inspite of pre-booking & appointment I have to wait for 1 hour just because the lady who needs to give JAB wasn’t available. When I questioned hospital authorities that why you guys are taking booking for lunch hours, they rudely asked me to wait.

I was shocked by staff's behaviour. Operation theater's incharge nurse need to learn how to behave professionally

If you want your patient alive never trust this hospital
I'm warning you ihave lost two patients very badly

Overall experience was good. But security guard was very rude.
Management should take strict actions.happily no one goes to the hospital
We come under compulsion.

Pathetic hospital
If a person wants to die or do not wish to live can admit the patient here.
I admitted my father and no care was given, he was there for 8 days and there was no recovery at all.
At the end I discharged him, he couldn’t even stand, barely breathe, there was no one to ask him to eat, drink in the ICU where the attendants are not allowed. It was like a nightmare.

If you love your loved ones, consider some other hospital for the treatment, not this one

Not liked the errogant and Impolite behaviour of Dr. Vinod Mittal. Found very rude with patients. Not recommend

This is to bring notice to u all how worst are Pvt. Hospitals are working. We had a worst experience with the renowned hospital Delhi Heart and Lung Institute situated in Punchkuian Road, (nr. C. P.) Delhi.

My family member is suffering from hemoptysis since few years, going through treatment with Apollo Hospital, Sarita Vihar, On May 2nd 2022, I took her to the Apollo Hospital for a routine checkup where She start bleeding frm mouth while reaching in the lobby of hospital.as bleeding was excess the wardboy rushed her to emergency where she was later admitted in the evening as per doctor she needs supervision for a day.as bleeding was excess n oxygen level was little dipped we admitted her there in the ward in mid nite she again started bleeding so she was rushed to ICU.

In Apollo dr.said she need to put on oxygen for a da y or two as due to loss of 3 units of blood her infected part of lung is to be removed immediately and told 8-10 lakhs will be charged for surgery

Being a middle class family its not that easy for ur to go such expensive treatment co already huge bill for 3 days icu charges charge by them, so we decided to take second opinion we went to Delhi Heart and Lung Institute where we met Dr. Shikha Bansal and Dr. Sanjeev.they told to shift the patient to their hospital they will do the embolization costing 1.5lakhs for the time being as patient is weak for surgery after month or two bring the patient back we wil do surgery to removed the infected part of lung costing of surgery they tod 3lakhs.

We shifted our family member to their hospital on Wednesday nite at 10: 00 pm they taken her to ICU on next day at 3: 00pm Dr. Shikha called us and said she need to pit on ventilator so that we cn do bronchoscopy n see if she is fit for embolization.after thinking for long we said ok.the most worsen part of this hospital is that they dont allow attendant to c their patient (as they r criminals) doing nothing inside and worsening the condition of patient. At 6: 00pm they called us give a bill 1lakh 44000.we were shocked to c such a huge bill jst in 17 hrs of admission.next day they say that patient os having clots on rite lung due to excessive bleeding which is to b removed asap.they again charge a high fees to remove that clots.third day they say dialysis is to be sone as her certainine increased.we were shocked to c our mother put in so many pipes n machines which gone to hospital on her foot now lying unconcious all thanks to above hospital jalaad doctors.yesternite we shifted her to Medanta Gurgaon, where doctors r treating her she is very critical rite now this condition becum worsen due to very high dose of medicines n antibiotics given to her vhich effect kidneys badly. Dont know wat will going to happen next. But

Arvind Kejriwal ji Satendra Jain ji please check with such hospitals where they bloody open a business of looting people like us a middle class cant afford to bear such huge cost of health system n treatments.

Other thing we notice that very less patients r there in hospital but in parking almost 60-80 cars or more are standing we ask the guard how is possible he said this is a paid parking of localities living nearby areas who park their cars at the 3000p.m. Parking charges.

For attendant who stay their for the patient has to pay 300/- per bed for a nite.

Agar koi patient naa aaye toe multi tasking business khulaa hua.hai ki kaise amdani badane hai.

Request u all my friends to share this post so that culprits need to b punished

Ban this hospital where they a playing with patients life vn they dont hav proper equipments, trained staff and technology.

Please escalate this matter so that it goes to the concerned department no other family suffer wat we r suffering rite now.

Plz pray for our family member May she get well soon as we as possible

DHLI is a great hospital when it comes to treating heart related issues. They are actually a super specialty in those terms. Doctors here are very co-operative and supportive when it comes to guiding and explaining the procedures. They are expert in their field and act with precision. They are life savers if we allow them to be. Special thanks to the chief surgeon here.
The diet plan for the patients is something to be taken care of here. Rest all good.

Arrangements r fine Behaviour towards patients and his attendants are very appreciative We are satisfied with doctors and nursing care we are fully faith in our treating dr KK Sethi we are coming on Bihar only for dr kk sethi sir long time around 40 year

Iam satisfied with all facilities given by the hospital staff and thair management as well doctors team.

यहां की सर्विस बहुत ही सुंदर है । सभी का व्यवहार बहुत ही अच्छा रहा। रूम की साफ सफाई व्यवस्था अति उत्तम है।

Doctor is good but staff have attitude problem they don’t know how to behave with patients plus if patient talking appointments for early afternoon they have to wait till night. But otherwise it is good hospitals. Doctor sethi is famous there he is experienced person they tackled situations very bravely plus motivate patients you can do this I think it is best hospital in terms of heart and lung problems from other private hospitals they also charge very high prices from other hospitals. You can prefer to go if you didn’t get government hospitals like aiims.so it is good option if you are from middle class

No care for patient.kept waiting for 3-4 hours even after a referral of an in house Doctor.
Patient was admitted in other hospital and referred here for Echo.
Reception has no idea about what to bill. Billed 3 times for Echo
Not even given a room to patient for resting for hours and kept the patient sitting in gown for 4 hours.

Hospital staff celebrating birthdays and parties, throwing flowers in hospitals Echocardiolgy lab and patients were waiting outside

Nice hospitality, amazing service and doctors are so friendly and sweet, treatment was so good and also diet was very healthy

Our family member has been under treatment by Dr. K. K. Sethi at this hospital since 2016 and has always been received with utmost care. During a recent emergency in Feb 2022, we received the same high level of care that has been the standard of this hospital. We express our gratitude to Dr. Sethi, Dr. T. C. Singh and their team for the highly professional service and care accorded to the patient. We trust the medical care and related services provided by the team at this hospital. Our special thanks to the nursing staff, specially Mr. Anil, Mr. Arun, Ms. Preeti, Ms. Manisha, Ms. Aswathy and Ms. Anitha - who were available at all times to assist our family member and make her feel comfortable. A very special thanks to all the ward girls - Ms. Archana and Ms. Sujata. I would also like to specially mention the Sr. Dietician Ms. Veena and her team i.e. Mr. Vikas and Mr. Parvesh for assessing the dietary requirements of the patient on a daily basis and ensuring a quick recovery.

Generally we tend to visit a hospital when self r ones kin is ill warranting hospitalization. I had congenital VSD and aortic valve regurgitation. My father and I had to knock d doors of many a hospital for treatment.we would have gone to 8 to 10 hospitals located in Hyderabad, Chennai, Bangalore, puttaparthi, Tirupathi. But of all, we find this hospital to be well maintained in cleanliness, hygiene, food, cooperation of all staff, courteous attitude.i would like to mention some staff like Dr Nageswara Rao (anesthetist), shri Meenakshi, Dr T. C. Singh, Dr Ajay Prakash and last but not d least shri Iqbal Ahmed, house keeper for special praise. An incorrigible fault finder with d help of a magnifying glass cannot find any deficiency in d services rendered by this institute. The management of d hospital as a whole mirrors d character of d director, shri K. K. Sethi. One grouse which pinched my father's already burdened purse was that when I was in ICU my attendants had to stay in d room as we were non- local and their presence was needed, we were charged Rs 9000 for a single day which in my opinion was very much on d higher side

They are misbehave every time.
They are making money only.
They don't allow to meet with patients.

Good doctors are left the hospital now.
They have army of guards.
Inequality maintain.
Don't to go any kind of treatment.

Dhli Oncoplus Hospital ki services mujhe acchi lagi or Mai apni mummy ke treatment se bhut Jada Khush hu ab wo pehle se behtar feel Karti hai Especially thanks to Doctor Team of Oncoplus Hospital & their supportive staff
Mai sbhi ko suggest karta hu is hospital Mai treatment ke liye

The staff and the administration are people with values and ethos. Have been getting my grandparents treated here on and off for the past five years, and their standard of treatment and patient care has only gone up. Senior Doctors like Dr Sethi overseas patients personally and resolves the minutest of queries put forward by the family members. However, I feel that they can make better tea/coffee arrangements. The Lipton one sucks, should get CCD Express or Chaayos:)

My 2nd dose vaccine experience. Pathetic arrangement at vaccination center even after charging 1410/ perhaps highest in Delhi. Ist dose got at Sir Ganga Ram at 1200/ only. Today COVAXIN was not available at SIR GANGA RAM as such I tried DHLI. No comparison between the two institutes.

Worst hospital ever. If you're ever looking for hospital to take care of pateint carefully don't ever admit them to this worthless place because the head of this hospital is money hungry worthless human. They won't tell you the correct condition of patient and will only tell you the false news. The main doctor don't even answer all the questions directly, he will only listen to the vip patients more rather than treat all the patients equally so kindly if you're admitting your pateint here do it on your own risk!

Money hungry hospital, no humanity in any doctor just want money, never tell you the correct condition of patient, they observe to common man how much he can spent on their relative's who is admitted then erase their hands, just want money money and money.

They shifted my mom from CCU to general ward by saying that my mother is now perfectly fine and don't need any further treatment. But the day I bring my mom at home after successful stent placement, she was vomiting continuously for days. Her condition even got worse after that operation and the doctors are saying it's due to gastric problems. But when I consult about my mother's condition with some other doctors they told me that there's is some water in my mother's lung which is causing nausea and vomiting. The staff especially the main cardiologist KK Sethi is worthless. He will kill your dear ones only for more money. So I would suggest every one to not admit your dear ones in this hospital if you ever want to see them alive!

The cardiologist don't listen to the pateint attendant directly and don't ever tell the condition as it is so if you want the correct treatment for your dear ones please don't admit them to this fraud money grabbing scam of the hospital.

I have been using their services for my aged mom for few months and have been highly impressed by the knowledge of their Doctors. The entire staff is extremely polite and helpful. Never felt that we are visiting a cold hospital. I think the owners have taken great care to educate their staff to be empathetic towards the patients. My recent experience in getting the covid vaccination was very smooth and commendable They have organized it keeping all covid protocols in place

I went here for vaccination and the process is absolutely smooth and seamless. It's a spic and span space with no issues at all. I will highly recommend it for other services also because it was absolutely clean, and well organized hospital in terms of service. Cleanliness, hygiene, social distancing and all protocols were being followed. Highly impressed

Hi j have my scheduled vaccination here can you please suggest what all I need to take care of and do they accept cash only or any form of payment

It's good in all the parameters all nursing staff & other staff. Dr's are very good give all the support to patients.
Cordinater is coming on every day basis in every morning and evening to take care if any issues.

Well experienced and wonderful team of doctors. Treatment was given well in time and in most efficient way. Dr. Sethi and Dr. Lehri are certainly the best cardiac doctors in Delhi.
The staff is courteous, well mannered and quick.
Only suggestion would be to improve the building structure a bit and modernise the building a bit including the elevators.

SWATI PANDYA: Delhi Heart & Lungs institute is one of the most well equipped hospitals infrastructure wise, professionalism, super hands on Team of expert doctors & staff that I have known in Delhi personally. Doctor KK Sethi & Priyanka Rai are Not just immaculate doctors but great human beings inside out. Thanx lovely priyanka & Doc Sethi for your unfailing, timely help to uncounted patients always & specially during the pandemic, you are God sent to so many people. God Bless & a million heartfelt thanx for being there for your patients round the clock with your enormous support.

I am very happy and Satisfied from this Hospital's Hospitality. Seriously a big Thanks to Dr. K. K. Sethi sir who being such an honourable, Reputed and life time Achiever Award personality irrespective of such big personality he is so humble, down to earth, polite and soft spoken Man being excellent in his work, my father was admitted being serious in his condition but Dr. K. K. Sethi and his team made my father alright. A great big Thanks to Dr. Ajay Prakash who arrived everyday to meet my father and took a big care of him. A huge thanks to the Housekeeping department, Canteen Department nd a big thanks to Miss Nitika, Shalu, Shivani, Iqbal, Ramesh etc (Nursing Department) who took care of my Father like there own family member they were 24*7 available for my father and great excellent in there work.as per to sanitation, hygiene and food everything is just Beautiful and Marvellous. This Hospital is Reasonable in medical expenses and excellent at its service.
A great thanks to Sir nd his team from Bottom of my heart. God bless them all.

Had admitted my Father for his COVID treatment, very good hospital, have taken excellent care of my father.
He has recovered completely and is fine:)

In mid April, my husband and I tested Covid positive. We are senior citizens with comorbidity and Dr Priyanka Sethi advised immediate hospitalisation. We were promptly admitted to the DHLI and stayed there for a week. The doctors and nurses attended to all of our medical needs and ensured that we recovered fast. Overall DHLI gave us impeccable care, a super clean and efficient facility and we would trust DHLI for our family members again. Big thanks to Dr KK Sethi, Dr Neelam Sethi and Dr Kabir Sethi who ensured our safe return home.

Dr. Priyanka Sethi and her team are very efficient and professional. Vaccination was done within minutes in a clean and secure environment. Thanks.

I had very nice experience at Delhi Heart and Lung Institute. My husband was hospitalised because of angina pain. The team of doctors is very co operative along with the nursing staff and other staff members. I thank Dr Lahiri and his team for perfect guidance.

Visited Delhi Heart and Lung Institute for my dad's illness. The doctors and hospital staff are very cooperative and friendly. The doctors brief the condition and treatment of patients very nicely to the attendants. They have an excellent team of pulmonologist which includes Dr Sai and Dr Pritpal. Both of them are very humble and kind.
Also visited DHLI for my vaccination. The process is quite streamlined and smooth. We were free in couple of minutes. The hospital is completely following protocols to maintain social distancing.

Had gone to Delhi Heart & Lung Institute for the my vaccination. The entire process was very smooth and the staff was very helpful. Thank You Dr. Priyanka Sethi and the staff of Delhi Heart & Lung Institute.

Thanks for such a wonderful and warm experience from the doctors as well as from the staff of DHLI. Staff was very helpful as well as supporting at every stage from admission till discharge of our patient. Not to mention, the process as well as paperwork required was not only time-saving but also as per the convenience of the patient/ attendant. ICU facilities were of the superior quality. Overall, we are very thankful to DHLI for supporting us in such harsh times.

Dear DHLI Team,
Pls Post Vacancies. Pls hire Qualified, Honest and Diligent people. There are lots of them. Just stop giving"we are understaffed" excuses to the deliberate delays caused by your staff.
PS: One star is more than you deserve.
Sincerely,
A Frustrated Attendant

My father was admitted and he had bedsores and a small skin infection, which doctors mistakenly thought of as bedsore only. They were also putting wrong medication cream on bedsores, and didnt have any idea about the right topical medication. Hospital is understaffed and no care is there in the wards, I always had to ask the nurse to do everything, they dont take their job seriously. Dont go to the hospital, if you care about your loved ones.

Dont even answer on the phone properly.can't even imagine getting treatment there.highly unprofessional

Am very happy with the facility of the hospital Doctors and staff all are very cooperative and friendly here.
Really Thank you for your the services given by DHLI family.
.

My name is Santanu Gogoi and I am from Assam. It was a great pleasure visiting Delhi as it was my first time visit. Before going to Delhi I heard some bitter things related to Delhi from Social Media due to which I was a little bit worried as I was going with my family. But after landing there till my return I got more than I expected in terms of service, behaviour etc.from lovely people in Delhi. They are very very helpful in many ways.

Specially from Medical ground I got the service and quality of treatment beyond expectation. I want to share some experience in Delhi Heart & Lung hospital. In this hospital we got the value & return of each penny we spent in terms of treatment. It is a very clean hospital. Our patient got admitted for 2 days there. Each day was worth full treatment. After every regular interval our patient is being visited by someone from hospital may be a Doctor, nurse, staff etc. They visited in order to inform, suggest, medicate, etc.him due to which we felt relaxed that the patient is in good hands. They also maintain proper diet plan for the patient while he is admitted in the hospital during the course of treatment and also suggest diet plan post treatment. All manpower of the hospital including Doctors, nurse, staffs, securities, etc.are very co-operative and strictly abide by their duties which affects the patient in a very good way.

Specially I want to offer special thanks to Ms. Kusum who was very very suggestive, informative and co-operative. From beginning of our treatment in that hospital, she helped in every possible way she could in order to get our patient properly treated. She helped us like one of our family member from picking up the patient from Delhi Heart and Lung hospital to Sir Gangaram hospital for colonoscopy and in Gangaram hospital she stayed the whole day with us and did all types of documentation, medication, contacting with the ambulance, etc.related to patient. Being a lady whatever she had done was really applaudable. She served the patient like a daughter. At last I want to say one thing that, if the same type of intention like Ms. Kusum - a person carries regarding a patient than it will be helpful to the family members including the patient who were sometimes not aware about the process, treatment, etc.regarding a hospital. This type of intention is really required in today's busy world.
From me and my family best wishes to Ms. Kusum for her future endevours and God bless her.
From me and my family best regards to Delhi Heart and Lungs Institute for your service.

Thank you.

All services are good. Staff is very polite. Doctors tells each and everything in detail. Specially Ms kusum is very cooperative.

Very happy with the services of DHLI, all staff is very sincere and excellent.
A warm thank you to DHLI Family.

Excellent experience. Courteous and professional service. All doctors and nursing staff are well mannered and efficient. My wife has been Dr Sethi's patient since 2010 and we have recommended him to all our friends and family

I wonder how this hospital got NABH tag. Ill mannered doctors and staff very unprofessional.
I was on the third floor which read ot area and I could hear staff inside that fighting among themselves in front of patient.very pathethic

I am Richa Sirohi very thankful of Dr. K. K. Sethi for the treatment has given to me.
Everyone like doctors, nurses, all other staff are treated me like a family member.
M very happy and thankful to DHLI family for their care and support.
Thank you!

Staff members are literally fake! No respect given to the patients and they just keep on raising billing amount again and again even the doctors dont have manners to talk and worst part is they charge huge amount just to stay for night is this a hospital OR bloody business

Hospital are very good.its just like a home.
Specially doctors nd staff very very good.
Thnk u so much DHLI.

Over all experience was very gud. Doctor and staff all are very humble and polite.
We are satisfy with treatment given by patient.
Recommend to all dear and near ones.
Thank you DHLI family.

Pathetic experience. Totally money minded. Once they know you are referring the patient to some other hospital, they do not even bother to talk to you properly. Highly unprofessional doctors and staff. Poor management. Very disappointing.

I went to DHLI for Cardiac problem of my father in law. We met Dr. Sethi. He is one of the best Cardiologist available in Delhi. The staff there is quite professional and efficient. We are completely satisfied with our experience with DHLI

Vistied for lung issue. DR SAI KIRAN CHAUDHARI did remarkable treamnt.value for money and Dr didn't
recommend unneccessary test.m fully cured special thanx and gratitute to dr sai kiran chaudhuri.

DR SAI KIRAN IS THE MOST HONEST AND MOST IMPORTANT VEIN OF THIS HOSPITAL.

Delhi Heart & Lung institute providing better care to the patient, doctors and other supported staff are very helpful.thank you so much