Fossil Exclusive Store

Farman -dlf promenade store vasant kunj.excellent knowledge of watches.great professional service

This is not a service center. Misguided by costumer care. The only service they can provide is that they dispatch the defective watch to Bangalore. And you have to wait a whole month to fix it.

Had a wonderful experience, bought my favourite watch. Mr. Farman is very polite, has good product knowledge and helped me to choose something great. Special thanks to him for great customer service.

Good store.you can find all types of wrist watches as per your specific requirements.staffs are also supportive. Overall a good experience.

Came for engraving a fossil locket and was not sure as to the font. Ricky helped me a lot with patiently guiding as to the font and giving demo. Well done team! Thank you very much.

Great service, Thanks to Mr Sunny Jha, he was very such a great knowledgeble person,
Good collection, and complimentary gifts on occasion or discounts.
Definitely a better choice when compared to online shopping

Once again thank Sunny

Amazing service by Mr. Ashish. Even if the service centre was closed he went out of the way to get our work done. Kudos to the sincerity!

Yesterday went to Fossil store as i have purchased a smart watch from here, but some days back its charger was faulty, not working, so i went to store describe them the problem specifically to the attending person sunny who was very polite and understood everything and without asking any further questions, he just told us that u can leave your watch, we will rectify the issue and provide the best possible solution, after 2 hours i went back to the store then he attended me very well and also gave me a new cable for the charging as the charging wire was faulty.

Liked the customer handling from all the staff of the Fossil store specifically sunny

thanks sunny for giving the best service

Excellent customer service, provided by mr Mahendra, was very friendly, polite and helpful in helping us find what we were looking for.

It was a pleasure visiting the Fossil store, I was given service by Mr. Sunny, thanks a lot n please keep up with this service, shall surely recommend the store to my near n dear ones

I am here for serviced my old watch and there is 1 staff his name is Farman he will assist me like a guest and he showed me some nice watches and i bought 2 watches because of his service.excellent staff service by Farman such a nice and polite with patience. Thanks Farman.

Appreciate the patience and courtesy of the staff at Fossil. Especially thankful to Mr. Sunny, who handled all my queries and provided timely resolution.

Visited the store on 16th November 2021 for repair of my watches. The staff has been utterly courteous and helping. Shout out to Mr. Ashish for taking the extra pains and effort to get what we wanted.
Kudos to the service

I am a regular one here, and we have bought bags / watches from here. Tushi and Sunny are great sales people, and always delight us. They rock! Way to go

Great assistance provided by the service team of dlf promenade and sales staff especially Muskan.
They just solved my issue very soon
Thanks Promenade team

Ashish is very very polite, he understands the concern & give 100% effort to resolve it, thanks lot Ashish. Keep up the spark high

It was a great experience. Ashish not only showed interest in showing variety but also helped in making a firm decision. Happy buying.

I had one of the best experiences in buying my first fossil smartwatch with Ashish.
Do make sure to contact Ashish, he is really helpful and takes care of minute details as well. EXCELLENT experience!

I have been warmly attended by "Sunny". No doubt he is highly knowledgeable when it comes to dealing with a choosy customer like me. Highly appreciate his passion and efforts. Excellent

The store was good with the variety, hated the dim yellow lighting, even the good watches were not looking graceful due to bad lighting conditions.
Definitely something to improve on

Amazing courtesy by Sunny at VK store. Very knowledgeable guy and suggestions were very customer centric. Keep it up the same spirit!

My watch stopped working due to some unknown issues. The team was very helpful and supportive in resolving my issue. Sunny Jha personally handled the case and ensured day to day updates and I got the fixed product back.

It was an amazing experience here in this store, specially i want to thank " muskan" for helping me to choose a beautiful watch for my friend,

Great assistance at dlf promenade fossil store. The staffs are very kind especially tushi and muskan keep up the good work.

Great service centre people are very helpful went to repair a watch and brought a new watch for myself great assistance by rushing keep ur good work

MR ASHISH JAGGI HAS AMAZING KNOWLEDGE OF SMART WATCHES HE HAS RESOLVED EVERY SINGLE QUERY OF MY FOSSIL SMART WATCH. THANKS ASHISH

It was a great experience at The fossil store in promenade mall, The Staff is too much helpful. Thanks to Muskan for all the help.

Amazing salesmanship…no one can leave without making a purchase. Many thanks to Ashish Jajji. Keep up the spirit. Total satisfaction guaranteed with him. Don’t miss to ask for him when you visit Fossil Vasant Kunj. All the best Ashish

I have visited at fossil store vasant kunj with my watch I was using from last year, MR ASHISH JAGGI assisted me, usually service centre is closed on tuesday but I requested to ashish that I came from far, HE ASSITED ME SO CALMLY, understood my concern and resolved it, thankyou soooooo much fossil team, for having person like ASHISH At this store.

FIVE STAR RATING FOR HIS EFFORTS.

Thanks to your company and the excellent service provided by your employees Mr. Sunny
He having great communication skills, and ready smile made the experience even better than I expected. He resolved the issue of my watch so fast thanks Fossil Team,
Even today due to good service i bought a another one more new watch from DLF promenade store.

And going forward same recommend to all my friends to buy a fossil watch.i m one of happy customers.

Thanks Sunny.

The store is very good they gives up every details which is related to the watch Akhilesh helps a lot in understanding the watch and it's features.

Great service provided by Mr. Sunny, on the same time he has changed the Battery in my watch

Now my problem has been resolved.

Thank Fossil DlF service center.

Really appreciated the way he has handled my concern and resolved the issue of my watch on the same time.