It’s has been a great experience to buy shades from Gem optician. The staff is very helpful and the owners are involved with each customer. Wide range of products with great customer service. Strategically located store in south extension part 1, literally 5 steps after parking the car. Must visit if you want best price and wide range of shades to choose from
We bought a Prada sunglasses last year but due to some issues we had to return it. The return process however was very smooth, all thanks to Varun from Gem Opticians. Varun made sure that we get a full credit refund and he was absolutely diligent in following with us and the company on the refunds. All in all we would definitely like to purchase any Premium product from Gem Opticians again cuz of the wide variety they have with them and the amazing after sales services that was offered to us. Not sponsored but genuinely written as it was a pretty expensive purchase for us.
I have never come across a worse store. They sell premium sunglasses but don’t have even one percent of what you call basic service and help.
The sunglasses I received had a horrible fit and they refuse to help or co operate. They say they’ll call you but they won’t. Sunglass Hut is much better, don’t recommend this store at all. If I could, I would give negative rating.
I have been visiting this place for a decade now. My go to place for eyeglasses/sunglasses! They have great collection and customer service is also amazing. The staff is friendly and helpful. Do visit:)
It’s the best shop in Delhi. I checked many shops but eventually when I landed here, this shop became my go to destination. They have huge collection of every brand, and the USP is their sales men, they will make you comfortable and guide you.
The overall experience at the store was very satisfactory. They have an extensive collection of all types of eyeglasses that you might need. Also, the service is amazing and they are always ready to help you with anything you need. Very satisfied!
Loved their service, their guidance in picking the right thing for me and appreciate for accommodating my 1 day time delivery. Very happy with my experience.
GEM Opticians has become synonymous to eyes insofar as my family is concerned. It is an absolutely wonderful store with eyewear for every occasion, season, style and brand. Moreover, the courtesy, professionalism and knowledge displayed by the staff in the store is phenomenal. There is no parallel to Gem Opticians as a matter of fact and for anyone who wishes to buy eyewear, this is THE one stop shop. Cheers and happy buying
Excellent customer service, and child friendly. Trivin helped me choose my spectacles with patience. They have a good collection and lots of styles to choose from. I am definitely coming back with my wife so that they can help her find a good frame as well.
Excellent, Outstanding Phenomenal customer service by Gem Opticians…loved their collection, From selection, billing n delivery went on with ease Thanks a Ton
Experienced good. Public relation is good/caring. GEM is having potential for supply standard optical items. Recommed to visit GEM without any hesitation.
It was a Great experience dealing with Gem opticians South extn. Service and care was excellent personally supervised by the owners. I really appreciate the quality deliverance. Warm wishes Sandeep Singh Thukral
If you want to buy genuine eyeware then this should be your go to place. This place has a stunning collection of a lot of brands, not to forget mentioning the warm assistance and guidance of Mrs. Nisha who will surely guide you in getting the best frame for yourself. Extremely satisfied with my personal experience of getting an eyeware from this place.
Polite and well mannered staff, they understand the details of the requirements and facilitated me and my fiance buying pair of glares. We have been catered by Nisha who shown enough patience while we shipped for little more than an hour. Thanks!
The store has an exquisite collection of sunglasses and frames to choose from. One of the best collections that is available across Delhi. The icing on the cake is their customer service not just while you buy but even after months of you having them.
The executives are friendly and I am a regular visitor to this place because of the excellent consumer satisfaction I derive. May this Store keep up the remarkable work doing. Kudos. Ramana
Just recently purchased a pair of glasses from Gem. While diligently abiding by the prevalent guidelines, Gem offers a great and unique selection of glasses to choose from, all of which are quality products. The Staff is well informed, extremely helpful and courteous and strives to deliver products to client’s satisfaction.
Needless to say that my experience with them was great and I highly recommend Gem. Do check them out if you’re around looking for quality products. Keep it up guys!
The staff attitude and the customer care is outstanding. They take care of your spectacles whenever you find problem with them. I can totally rely on them and this place is my fixed spot for buying eyewears. I recommend this place to all of you.
A wonderful place and probably most complete place for eyewear you can find. Rajiv is very hospitable and sweet owner with highest knowledge of the products and customer’s expectations
Ive been coming from so many years and i have 0 complaint from them. The service provided here is indeed the best and they personally attend all the customers. The quality of frames and sunglasses are the best All safety precautions are taken. One should really go and check their collection of frames and sunglasses ️
I have been getting my glasses from GEM Opticians for the last 15 years. Quality of products are quite good. Service is always with warmth. Very good ambiance. Overall it has been an excellent pleasing experience every time. Keep it up.
Well it was my first experience with GEM and I must say that they really offer some unique collection. And their staff is really helpful in finding the right type according to your needs
One of the best shops in South Delhi. I found the prices far more reasonable than Khan Market shops and the sales experience was superb. The person gave genuine advice and was not pushy.
At Gem Opticians, I had a great customer experience! All these guys at South Extension store were fabulous and my experience shopping here was amazing.
I personally loved my experience at the store and the collection. Really impressed with the staff showing all possible options and giving suggestion according to my face structure.looking forward to visit again and recommending all my friends and family.
Feels good to share the amazing experience I had at the store. I recently damaged my expensive pair of sunglasses by an accident. With very little hope I went to this store since this was the place I had bought the shades from, 4 years back. To my pleasant surprise the store manager and other staff very politely accepted the sunglasses for repair. I got the repaired glasses back the next day and was not charged even a penny by the store. They just said that they do the service just for courtesy for their loyal customers. Indeed it’s rare to find such hospitality among commercial businesses now a days. Highly recommended