Heads Up For Tails Pet Supply Store Select Citywalk

Not at all worth de buying from them.

Same jerryhigh milky bar treat u can get at 100 from normal pets store

Sagar, from the Saket branch of HUFT, has been the best, the most helpful person to me. I call him when I need supplies for my dog and cat and he never disappoints. He makes extra efforts to get me what I need no matter the time of day. I'm a very happy customer.

Heads Up For Tails, has always been a go to place for us whenever we need anything for our pet. The quality of products and the range today is really good. The staff is very nice and is ready to help. Their home delivery is just a cherry on top. I would also request the team to also look into products for large breeds in terms of chews etc. But overall we are very Happy, thank you!

My experience has been excellent. Staff is very courteous. Response is very prompt. Queries are addressed and resolved promptly and smoothly
Delivery has been done at the committed time and the specified product has been delivered.
I will continue to be their customer for my furry family member.

They got a beautiful collection for your furry friends. Pet parents would love it. Their collection is exclusive which makes you shop for more.

Amazing staff, Specially Amir Sohail, who will be ready to help you in anyway possible.
The best i like is they remember you as a customer when you visit them again.

Very good stuff and a wide range to choose from. Price wise a bit on the higher side but then if you love your furry baby more than money then just go here.

Very expensive.the product sold was more than its MRP and the guy refused to share invoice as well

I have been getting things delivered at home from HUFT Select City Mall Store for the past couple of months and I am extremely satisfied. We use WhatsApp to place order and the person in-charge, Mr. Atul Sharma, is very responsive, helpful and polite. Would recommend their store and service to others too.

Thank you for being so supportive and for being attentive to my messages and calls. When my order was delayed due to some unfortunate circumstances, Mr Atul went an extra mile and had put in extra efforts so that my order could reach me before time. This actually did put a smile on my face. I am sure this employee would be an asset to the company. Well done! Thanks once again.:)

Good place wanted to chk. I am frm Hyderabad and wanted to c the approach and display there wanted to just browse but it was peak summer and the agent gave a bottled water which made me buy an collar belt for her kind gesture.

I really liked the ambience of the store and the expertise their employees have, I'm surely gonna visit again to get more stuff for my dog, highly recommended

Huge variety of toys, accessories & pet essentials. Would highly recommend to visit.
Fyi: its shifting from its current location to inside the mall (opposite croma, near breadtalk)

Heads up for tails is the go to place for all your pet needs.great service too.
Aparna at select citywalk mall outlet was really helpful.happy with the products from HUFT.

I Love heads up for tails for there excellent products and quick services provided to us even during lockdown. Very good and friendly staff.

We had ordered a few products for our puppy few days back. Unfortunately, we did not recieve the products, or any intimidation about the status of the order. No one contacted us on email or phone. We emailed them regarding the same and were told that half the products we asked for were not in stock and we would we be given credits for it. Sorry to say but extremely unprofessional.
Update: order Id HUFT202163227
We have recieved a refund, but again very unprofessional.

Very prompt service and efficient staff. Full points to them as they arranged delivery the same day due to urgency expressed by me. Will continue to buy from them and recommend them to all.

For any needs or queries, just reach out to Arshad, once you’re in contact whether you have a need while you’re at home or in the store, he will serve you the best way possible and be of help even at odd hours. Totally recommend the brand as well as the service Arshad provides. Also, keeps checking on JEENIE (my dog) time to time, how gem of him.

Absolute Nightmare!
People answering calls give incorrect information on shipping details and when confronted they become extremely rude! Rashi Narang, as customers we are very appreciative of the fact that HUFT is still operational and extending services, but kindly educate and train your phone answering employees to be transparent with customers by giving them accurate information rather than relying on Rudeness, Arrogance and giving out plain lies! It was an awful experience. I am so glad, India in 2020 has so many other better alternatives to HUFT! I strongly DO NOT recommend this brand.

Extremely happy with the services during quarantine, my pup did nit have to go without his favourite food, toys, treats even for a day. Deepanshu is extremely helpful & the team is very prompt in servicing the customers.

Well, it's the only easily accessible pet shop around this area but other than that is very expensive. Has a mix of pet supplies for cats and dogs. Mostly dogs.

Pathetic pricing. Staff that's supposed to help you with you purchases don't know about dogs at all. One of them called a goldendor a Indie right on my face. They can't suggest the product or size. Prices are higher that their website.

I love heads up for tails for their prompt response and even faster delivery. I receive the order within a day and that is amazing. They are so helpful and willing to accomodate. I am a regular customer and order every month.

Nice store
Their product was good. I purchased a small food packet for my dog. Though their prices are too high. But the availability of things had a good variety. Also the accessories for dogs and cats were good yet were again too costly. Effects of the place I guess.
They provide free delivery at home.

Good store and they have a lot of supplies such as hygiene needs, toys, beddings, accessories etc available. Price wise it's on the higher side than what you normally get in the market. Some of the toys are good however a bit expensive.

A perfect place to buy genuine products for your pets. Staff there was very helpful specially Deepanshu, got to know many things about how to follow a good diet for my pets and the do's and dont's.

Really good store with quality products. If you're looking for to buy excellent quality pet products, this is your stop.

HUFT Select City best help I can ever get. Thank you for delivering my product on time. Roxy loves it. KK And Deepanshu were really helpful and sweet. It was a great experince. If luv ur pets then Heads up for tails is the place for you

A good variety of products for pet lovers. Accessories, toys, homes, food, etc
However, some things might seem too costly.

Loved the ambience. The staff were a delight. Such wonderful people.we loved the fact that they promised us delivery anywhere in India and kept that promise. We received our delivery within 3 days of order. The payment system was smooth. The best part was that they kept in Touch with us via the most convenient app today “whatsapp”. Aparna.the best help we could have asked for. Thank You for this GREAT Experience.would always be coming back for more.