Helios Watch Store - By Titan

Extremely irresponsible attitude of the staff. Ms. Karishma needs to relearn how to deal with customers. They are very sweet when you make a purchase but forget customer service afterwards. Terribly dissatisfied.

Yuvraj, your sales rep has been very helpful in explaining the products and for making a decision which product to purchase

I have bought most of my watches from here. The staff here helps me make such good choices. They are simply the best. So polite and helpful.

Nice collection of watches.amazing experience and nice behaviour of the staff. Mr. Krishna was polite and well aware of the stuff available

It was a wonderful experience with helios southex team helpful overwhelming staff! Thanks keep it up.

It was a great experience purchasing a timepiece from here! The staff was helpful, patient and very accommodating. The model I was looking for was not available in their store, but they were very quick to procure the same from a different store. Do ask for Mr Kishan when you are in the South Extension branch. He is well versed with their collection and ensures that the customer is happy!

Service was really good. Products were briefly described by Mr. Yuvraj. Even staff members celebrated my mother's birthday with cake.

Very good experience in your south ex store. Wseem is a experienced n well mannered employee of your store.

The overall experience at the store was good. The atmosphere over there was warm and polite. Personally I had conversation with the attendant named Waseem. He was good at the job and helped me to pick a nice choice for my husband. Although I took much time of him but still he made me feel comfortable at the store and showed me multiple choices.

Thank you Mr. Waseem for your services. Will surly visit your showroom again for more purchase.

Service is very nice, pleasant ambience.lott of collection, will definitely visit again.thank you

The serivice provided here was very good, I was provided with all the details and options in a very good manner and I would definitely it further.

The staff was very rude.the prefer to stand idle instead of offering the service to customer.please choose some other store over this one.staff is very pathetic.they will make you wait for the very long time without any reason

Friendly staff, you can rely on them for an honest opinion they also have nice watch collection of premium companies

Had an amazing experience with the store, specially with Mr. Vijay he insured that my transaction was swift with the right product

Amazing collection! Almost every brand available. Staff is too polite and helpful. Definitely a go to store to buy your watch.

Pathetic customer service. While selling the product they will not do any checks on the product. I purchased a citizen watch specially after reading the reviews about collection available here and going by the name of titan, bought a watch without going into minutely checking for any scratches. On noticing the scratch after purchase, i came back to bring to their notice that the product has scratches on it. The staff was really indifferent to the problem and has not taken any responsibility for selling a defected product with physical damge to me. All they have to tell is its not their fault and the watch is now not in salable condition. Their head mr harish singh rawat was also equally indifferent and there was bo concern that how they are selling defected products to customers. No one is checking for minor defects before handing over the watch to customer. It is a minor defect but why should a customer bear even such a minor defect also when we as a customer paying full price for that product.

Staff members were really courteous and supportive. They have all the latest collections and are following the norms while attending the customer during covid.

Large collections of watches. Was truly impressed by the  quality guidance offered by Helios Associate, Lalita. Very humble and soft spoken, she knows the customer’s need and accordingly get the timely results. I was looking for a specific Garmin watch which was arranged and delivered in two hours at my home personally by the representative conducted my shopping. Thank you once again.

Krishna your Friendly but Assume strong leadership skills is great in current scenario for us or your other clients, it would love to see you again soon.

Had a great experience in shopping at the Helios watch store at South Extension 1. Esp.the store manager Mr. Ashish Tiwari for his assistance and proactiveness and his team for commendable service gesture.

Had a wonderful experience of purchasing a collectibles watch at Helios Watch Store (South extension New Delhi). They have a wonderful collection of watches and an incredible staff to help you out. Special Shoutout to Mr. Waseem who was a thorough professional and super helpful in the whole process.

Best website to buy watches and even the store experience is amazing. The staff is dedicated towards customer's satisfaction and also gives additional discounts and offers which is nowhere else.

Had a wonderful experience at the store. Special thanks to Waseem. His sense of discerning what a customer wants was delightful. Thanks!

Staffs are very cooperative. Krishna guided very well and we bought fossil watch. He knows the needs of the customer and have sound knowledge of all the watches.

It was wonderful experience at the store and the sales team has been polite and courteous throughout my experience. Keep up the good work

If u want a fake watch then do visit this store.
Customer service is so bad that i would give a rating of -10 if possible.
If u want a genuine watch with better service then it is an advice NOT TO VISIT THIS USELESS STORE.

Amazing customer service at this store. Special mention to Krishnaji. The way he took care was outstanding. Thankyou

Wonderful experience like always! U can get the collection what u are looking for. Wide range of products and better customer experience

Very satisfying. Have huge variety with courteous staff specially Mr. Waseem who was extremely polite n made sure that I got a watch according to my taste n pocket.will highly recommended to everyone

The staff at helios south ex. Store is very nice and helpful in selecting the watch or accessories that you want.i have been given the best possible discount on purchase of my watch.the staff makes you explore all the varieties of watches very patiently. I am very satisfied with the services provided by the staff at helios south ex store.spl.mention mr. Waseem and mr. Kishan

The experience while purchasing the watch was really good and the sales person was really cooperative

Great experience today and amazed by Kishan's salesmanship. Thank you for the amazing experience.

Great experience at the store. Waseem was very helpful and patient and handheld us through the entire purchase.

Very broad collections of watches, and glasses. Was truly impressed by the hospitality offered by Helios Associate, Amanpreet. Very humble and soft spoken, he knows his customer’s need and accordingly get the timely results. Good job, Amanpreet.as promised will surely return for another product soon. Thank you once again.

It was enthralling as an experience with Me. Pankaj Chaddha who went an extra mile to make sure that shopping with Titan was joyous and prompted us to come back again!
Thank you Mr. Pankaj!

Wonderful Staff!
Helped us a lot on getting a specific model!
Loved there service!
A must visit store.

Amazing collection. Super courteous staff. Special mention to Mr. Pankaj who has always helped me select gifts with a broad smile.

I bought one Armani watch for my wife yesterday. I have to say the salesman was good, polite and friendly. I forgot his name.next time I visit the store I shall try to get his name.good experience shopping there.