Mr Hemlal Shah, and their staff was extremely helpful I went with mom for her glasses and they explained everything. They also got our order delivered. Thank you for kind service. 2nd visit but a worth it
I got the Crizal lenses replaced from them and you wont believe withing 2 months scratches were visible on the lens. My previous lenses were also Crizal but scratches started showing up after 2 years. I doubt if they provided original lenses or not. After contacting them and explaining the issue, they said "scratches will come with time and they can't do anything about it". After sales customer care service is pathetic and I am not going to visit them again nor refer anyone to go to them for anything.
Got new prescription glasses from them, costed me 17000 Rs.anti glare coating was gone in 2 months. They kept my glasses for 7 days on pretext of getting new anti glare coating done and returned without any change. The sales person blamed me for not being able to accept a ‘superior’ product. What kind of salesmanship is this?