We visited to have a leather bag made, and overall I was very happy with the experience. I picked a bag they had in the store and customised it (quite a bit!) - be prepared to choose the exact colour of leather, linings, types of zippers and zipper placement. The girl we dealt with was extremely attentive, understood what I wanted well, and delivered a product exactly to my specifications that certainly appears to be very high quality (I won't use it until we get home).
झूठ बोल कर बैग बेचते हैं। 2 महीने बाद ही बैग की चेन खराब हो गई जबकि बैग वारंटी में है। और सही करने की पैसे मांगते है। कस्टमर्स को ऐसे अनदेखा कर देते है बैग बेचने के बाद तो जैसे उसको जानते ही नहीं।
Recently visited to jain bag store, shahdara, the staff their is very courteous and specially Mr Aman Jain, store owner helped me throughout even for choosing the bag while I was getting confused what to choose. And they had the great amount of variety and multiple brands for everything.
I had a negative experience with the after-sale service provided by this bag store. Despite my bag's stitching being loose, which should have been covered under warranty, they still charged me for the repairs. This was disappointing and has left me unsatisfied with their services.