I very sorry to say your tiles totally failed for on the roof more than 18 months I been trying to fix it but no as well as your team not giving any support in the end now I started removing tiles from flor it is bid loss for time and money and very bad customer service by company
I am very thankful to Kajaria Tiles - World No. 1 Tile Company to Showcasing the best collection of kitchen and wall tiles for my new house. I am really happy with their outstanding service.
I bought latest design wall tiles, bathroom tiles and kitchen tiles for my home from Kajaria Tiles in New Delhi. They have good quality of tiles and supportive staff. Highly recommended!
The showroom is closed since march 2020 due to covid and has not opened yet. All the other brands showrooms are open. Kajaria outlets are open but the Display centre is still closed.
I choose Kajaria for my home renovations and today when I look at my home interiors I feel proud that I opted for the best tiles manufacturing company in India. Totally Recommended.
If you are planning to buy tiles and even if you have made up your mind on a particular tile, I would recommend you Kajaria. The company really lets you understand the options in detail. Loved it!
I visited Kajaria head office in New Delhi and realized, Kajaria tiles are the best place for bathroom tiles, kitchen tiles, wall tiles, floor tiles, etc.because of Kajaria's workes on customer need. It was an amazing experience. Thank you Kajaria keep it up.
Kajaria understands the need of its consumers and is the best choice to decorate your home with beautiful tiles. It was a great experience with Kajaria ceramics ltd thy offer plenty of designs and texture of tiles which make your home more attractive.
Kajaria is trusted brand, It helps to decorate my home, I used bathroom tiles, floor tiles, kitchen tiles and wall tiles, and my experienced was amazing.
I recently did my home interiors and I must thank Kajaria for beautifying my place. They have a huge number of options in terms of design, material and are of great quality.
Hello Kajaria Enquiry team - I sent a request for Enquiry and also an email on July 12th about Maruthi Ceramics dealer (KR Road) negligence. I have still not received a confirmation nor an update on the enquiry. Need your urgent help here please!
Posting the email sent with attachments: *****
Hello Sir/Madam,
I recently purchased floor tiles for my house from Maruthi Ceramics, K. R Road, Banashankari 2nd Stage, Bangalore. I got the dealer details from your corporate website.
My experience with the dealer has been very poor. Due to dealer’s negligence, I have the incorrect tile (wrong color and pattern) laid in the custom house that I have renovated. I need your help to take actionagainst the dealer – Maruthi Ceramics. 1. I visited the Maruthi Ceramics along with my sisters on May 28th - I saw two tiles that I liked, both were white background. The patterns were a bit different 2. I asked Chandru who was helping us with the tiles to lay them on the floor so I can see them well and make the selection – Chandru refused saying they are heavy. He told me to take pictures which I did. 3. I also asked Chandru for the Tile code so I can reference for placing the order – Chandru said that there were no codes for the tiles. He said the namesof the two white tiles were: Randy Blue and Dinava Cream. I just need to pick one and give the name at the time of placing the order. The name Chandru gave for the white tile I liked was Dinava Cream (Picture of the White tile I selected attached – Whitetile I selected.png) 4. I came back the next day to get a quote – Swetha who was at the reception scribbled details on a paper. After confirming with Chandru the tile name, she wrote it down on the paper (attached – Quote from Maruthi Ceramic.jpgs). I asked Swetha for a formal quote – she refused, saying that is all they have. I asked for the tile code – both Chandru and Swetha refused. Chandru saying that the White tile I selected had come new to the market and did not have a code. 5. I could not understand Swetha’s handwriting (circled in the attached quote) and again asked the name – She said Dinava Cream and I made a note of it. 6. I had to leave the country on a long Project – my contractor therefore went to Maruthi gave them the quote (small piece of paper). 7. The tile that was delivered was not the white tile I selected, but an Ivory tile with red lines. I repeatedly called Maruthi Ceramics– both Chandru and Swetha refused to accept fault. They said the quote said Dinava Cream and they delivered Dinava Cream. On my part, I repeatedly told them that they wrote the wrong name – I wanted a white tile and they had told me that the name of the White tile was Dinava Cream, thus misleading me 8. When I shared the photo of the tile I selected, Swetha said the tile name was Dinava Blanco 9. Unfortunately, since I am out of the country the tile was already laid – now I have a beautiful custom house with a wrong floor tile due to dealer’s carelessness– this is UNACCEPTABLE.
I have heard a lot of good things about Kajaria tiles – this experience has left a bitter taste in my mouth. I need your help to look into the matter and set this right. With your help, my confidence in Kajaria’s service will be built and I will surely share this in my friend circle. As you know, word of mouth is the best form of advertisement.
If you need additional details I can provide. I have also sent for Enquiry through your corporate website (My OTP: 83990). You can reach out to me on my WhatsApp number sent in the email and enquiry.
********UPDATE****** July 25th: Thanks for your response. Please keep me posted on the action taken. Who should I be reaching out to for discussing compensation? *********************
Now a days Kajaria tiles are really bad and their customer care does not work. Even the dealer also don't support, very bad experience.don't recommend Kajaria.
Thank you Kajaria for making my beautiful home by choosing various wall tiles. Kajaria Tiles is the best destination for buying tiles in INDIA. Kajaria Tiles products are available in various sizes and various designer collection.
Great experience with Kajaria Tiles - Head Office. They showcase all type of floor tiles, kitchen tiles and wall tiles. Kajaria tiles have plenty of designs and texture of tiles which make your home more attractive.
I've purchased the Anti-slip floor tiles from Kajaria Ceramics for my swimming pool and the tiles are very good. They really let you understand the options in detail. Loved it!
Quality of Tiles is good with no complaints. Tiles are durable, dust-proof and pocket-friendly as per the wide range of collections. Happy to choose Kajaria.