KFC

Dear @kfc,

I had really bad experience in kfc today.
I went to this janakpuri brach today around 10: 40pm and ordered food of Rs 302. They took 20 minutes for my order and when I asked for free chicken as per kfc policy. The Staff refused to give me. And I faced mosquitoes problem in the outlet. I love kfc food but the staff is not following the policy of kfc of 7 minutes serving.

A reasonably good location but hardly any parking. Not brightly kept; a la poor cousin. Limited diners. Slow service. More flies than diners.

Very frequent to this palce, nice ambiance with polite staff. Mostly I am here for dine in. Once I order a take away and the best part is that. They will call you and ask you approximate time to reach and start preparing your order accordingly. This makes sure that you got your order hot and crispy.

Very third class staff Harish is daffer and and looking girls only other customer is duffer I am in que but is talking rudely and deny to talk he is ready to serve girl not interested in anyone if I'm talking to him he ignore I'm asking other staff why he is treating like this they will also ignored please please don't visit here

KFC is a world famous chain of fast food restaurant. It was found in 1952 by Colonel Harland Sanders. KFC is also known as Kentucky Fried Chicken. KFC headquarters is located in Louisville, Kentucky, in the United States. KFC sells chicken pieces, salad, sandwich and wraps but there main food item is fried chicken. They have stores in 109 countries and KFC operates more than 5200 restaurants and 15000 units around the world. They have selling more than 300 products. Every day they are serving more than 12million customer in the world. KFC is part of Yum! Brands, Inc, the world’s largest restaurant company in terms of system restaurants, with more than 36,000 locations around the world. The company is ranked 239 on the Fortune 500 List, with revenues in excess of $11 billion in 2008. So this report is evaluating their strategies, development and service by analytic methods for instance PESTLE, SWOT and Porters five forces analysis.

KFC’S STRATEGIC PLANNING
KFC have perfect and many strategies planning for their growth. They introduce variety menu, desert menu and buffet to restaurant. They are aiming particular foods for certain area and they are trying to open small food count all over the area for their sales. They open small food count around hospital, university, stadium, shopping mall and airports.

They are trying to focus on customer satisfaction. So they are more customers friendly and faster so they can attract more customers in their sales. They are giving food which is healthier than others and they are offering some sort of promotion so these sort strategies are using for their growth

KFC-J, with its partner Mitsubisi, it is strongly placed to Japan, and growth can proceed. It is necessary to observe of any new participants, but more attention should be turned on KTTHK.

KTTHK – the various markets, but all – economic tigers with market segments to which KFC would address more from the firm point of view (fashion) than price prospect (fast food – not always the cheapest source of meal in foreign markets). Certain people in these markets could be indignant potentially at a Japanese head (Ohkawara) the American chain, entering into the market considering stories of the countries with Japan, thus, from the political point of view having Mayer, proceed within a year, or two it could be longer better from the point of view of public relation. Besides, as it was with KFC so long with a good track record, despite its lacks he is still valuable manager to keep. Mayer could find more politically convenient ways to inform requirement in KTTHK to show results, probably to spend some time personally with Uestonom in these countries and development of the strategic plan in a tandem so that Ueston felt that it is connected with the new plan. Purchase of having management – in in critical in relation to successful performance of strategy.

In addition, essential investigation of a site is important for Seoul, Bangkok, and Island/kouluna HK, as the basic marketing of a fast food (a product, the price, the PLACE, encouragement), requirement – high movement, fashionable trading area with a considerable quantity of young buyers. Probably Mayer could go on some boy scouts of a site w. All four of these city markets have a rich delivery of new repeated clients, in addition to tourist dollars. The site is key for expansion KFC in these areas with certain researches to and to young transport samples of workers of office/retail of students. The reference to their tastes is less important than a site in “hot” area, as these markets – all intention of emulation to the “American” culture.

I would like to see KFC, and all other establishments of fast food do the food information accessible to clients. Advanced in years that I and my family traveled in these Asian countries, we saw disgustingly obvious, fast deterioration of health of the young people (excess weight, spots). Taiwan and Hong Kong especially are guided by formation, thus, everyone in general considers these establishments as the filled students who chew on fast food,

Nothing is available. I went to get a zinger burger but they said we don't have any burger buns left. Then i said okay i will have chizza but they said we discountinued it even though other outlets are still selling it.

Love the food here, music is vibe here (though it is low but every other song is cult-classic)

Really bad experience, was served cold and improperly prepared food for takeaway. I couldn’t come back to get it fixed. Bad service in the part of the employees.

The KFC outlet is situated in Janakpuri near Mata Chanan Devi Hospital. The ambiance is good and cleanliness is also maintained. The staff is also well trained, well behaved as well as polite to the customers. Also, there is a variety of food options available in both veg and nonveg categories. The parking space is limited here and sometimes it is a lot difficult to find a parking spot for your vehicles. The service and food here are really good. The only thing that I found weird in this outlet is that one of the staff members asked for my mobile phone to fill their feedback survey themselves.

Its finger liking good well said I orderd a combo for rs 229 and i got a chicken zingler a fries a coke a cake and 2 wings its so delicious that i love and enjoyed my meal

Still one of my favourite outlets! Clean, excellent staff and service. Totally love to enjoy my rice bowl with chicken popcorns!

Very good food and person because my beg was lost but they returned my beg safely
So thanku for all staff

Heaven for chicken lovers and you can get veg. Food at this place too so anyone can visit it and get out with a happy stomach

The minute I entered the KFC. Staff is so friendly, and very quick service, I just loved the space

Chicken popcorn was very Delicious.
Zinger burger was very soft n tasty.
Love this place.

Why take the order and payment when u won't even deliVer it In the first place? I waited for an hour Or so. But there's still no delivery even after the confirmation msg.

Posted a review about uncooked food & HIGH MONO SODIUM GLUTAMATE.got a reply from KFC C1, that we cook pre mixed food & we shall close this case. This is so called resolution.

KFC was founded by Colonel Harland Sanders, an entrepreneur who began selling fried chicken from his roadside restaurant in Corbin, Kentucky, during the Great Depression. Sanders identified the potential of the restaurant franchising concept, and the first "Kentucky Fried Chicken" franchise opened in Utah in 1952. KFC popularized chicken in the fast food industry, diversifying the market by challenging the established dominance of the hamburger. By branding himself as "Colonel Sanders", Harland became a prominent figure of American cultural history, and his image remains widely used in KFC advertising to this day. However, the company's rapid expansion overwhelmed the aging Sanders, and he sold it to a group of investors led by John Y. Brown Jr.  and Jack C. Massey in 1964.

KFC was one of the first American fast food chains to expand internationally, opening outlets in Canada, the United Kingdom,  Mexico, and Jamaica by the mid-1960s. Throughout the 1970s and 1980s, it experienced mixed fortunes domestically, as it went through a series of changes in corporate ownership with little or no experience in the restaurant business. In the early 1970s, KFC was sold to the spiritsdistributor Heublein, which was taken over by the R. J. Reynolds food and tobaccoconglomerate; that company sold the chain to PepsiCo. The chain continued to expand overseas, however, and in 1987, it became the first Western restaurant chain to open in China. It has since expanded rapidly in China, which is now the company's single largest market. PepsiCo spun off its restaurants division as Tricon Global Restaurants, which later changed its name to Yum! Brands.

KFC's original product is pressure-friedchicken pieces, seasoned with Sanders' recipe of 11 herbs and spices. The constituents of the recipe represent a notable trade secret. Larger portions of fried chicken are served in a cardboard "bucket", which has become a well-known feature of the chain since it was first introduced by franchisee Pete Harman in 1957. Since the early 1990s, KFC has expanded its menu to offer other chicken products such as chicken fillet sandwichesand wraps, as well as salads and side dishessuch as French fries and coleslaw, desserts, and soft drinks; the latter often supplied by PepsiCo. KFC is known for its slogans "It's Finger Lickin' Good! ", "Nobody does chicken like KFC", and "So good".