Kotak Mahindra Bank

Very bad service provided by bank, they are always ready to account opening process only.
Other services of the branch are tooo bad
Need to take action on staff and improve the quality of service other than account opening.
They all are busy with the new customers only.
Bad service provided I ever seen in the bank
Government bank are better than the kotak bank or kotak sector 5 branch

NEW
Very bad service provided by bank, they are always ready to account opening process only.
Other services of the branch are tooo bad
Need to take action on staff and improve the quality of service other than account opening.
They all are busy with the new customers only.
Bad service provided I ever seen in the bank.
Government bank are better than the kotak bank or kotak sector 5 branch
Total dissatisfied with bank services
Need to take action customers are too disappointed

The staff make you wait for 2 to 4 working days to get your work done. They make you stand. All they care about is account opening and not good services. I am not aware of other branches but this branch is worst.

Very bad experience of this bank and branch, koi bhi staff even branch manger kaam karne ko tyar nahi, hamesha inka sarver band hota hai sirf apne logo ka server chalu karte hein, mere samne he kiya hai aisa, mere deposit nahi kiye bola server down hai, Magar apne jaankar logo ke paise deposit kiye, kyu majak bana rakha hai logo ka, koi please action lo,

I didn't ever apply for their credit card, bit i don't why I have one in my name

Poor service. The Branch manager doesn't know how to maintain relation or oblige the customer.

Very poor sevice. From last saturday they arechaving issues with their sever n because of that i am trying their different branches to get just a passbok. Not happy at all

More than 10 days and still haven't received Swift Transfer, no solution is been provided by the Kotak team over call or msgs or over twitter handle

Very bad experience. I had requested for open saving A/C. Its been 45 days gone but ac still not opened. Branch employees have multiple excuses when we ask for a/c.very bad experience with kotak.

Useless Bank & Branch and Total Non
Branch. Society maintenance small amount cheque one month paid but with similar Sig next month check returned with remarks in the monthly statement sign differ. No intimation given to account holder or contact made. Banks levies huge charges. Account holder Customer ID 61312975

This was the WORST banking experience in my life that I had.

Feedback for SOURABH from PERSONAL BANKING department in this branch: ZERO accountability for the customer issues.

Promised to resolve in 2 -3 days and it's been 10 days still I Don have a solution for my issue.

I have been calling him everyday, but he is clueless.

Pathetic experience,

Hope the manager sees this feedback n take some action.

They guys not atteding pick call mention no.even they guys have dont knowledge about anything.and very pathetic attitutude with client.branch manager unnessary replace it.

This is just one of the most pathetic experience i had in life and the Attitude the bank has is as if they are above everything. We had an OD with icici and they told us that they will be offering lower interest and processing fee if we shift there, once closed the icici one, they changed the version to higher rate and processing then what we were even paying in icici. Finally even wrote to senior management, but didn't even got any response, finally reinstated the OD with a different bank. But in whole process, 6 crucial months were lost and unnecessary harassment i had gone through. Exactly similar incident happened with a friend also. Just avoid Under all circumstances and if in case you have to do, get even a single thing in writing!

The team at this branch don't have any urgency or sensitivity for customers, there is no control and evey individual has its own way of working, absolute choas and chalta hain attitude, it's a black mark on Kotak

Fake Commitments, Stupid staff, Makeup Girls sitting all around to mislead customers. Bunch of thugs