I needed some products for which I approached Kunchals. Would like to appreciate their prompt and efficient help in trying to secure the thing needed by me which they currently did not have. The Sales team seemed pleasant to talk to, respectful, people of integrity and reliability. Happy that I came across this Store and would recommend them as well to others.
Very attentive, helping, concerned and cooperative owner. I bought Bindis over a video call from Vrindavan as I'm an old neighbour from New Delhi who used to buy from them regularly years ago. Attended with a lot of patience and humility for even a small order and even agreed to courier it to my doorstep outstation. Once the order reaches me will upgrade to 5 star rating. Excellent service and experience both! Thank you so much, will keep shopping from here rather than Amazon for this stuff as the service is so personal.
Amazing amazing collection these guys have and the owners and staff are so so welcoming and humble, they really treat their clients very well and know how to deal patiently. Excellent
My one-stop store for every grooming need since years. They have vast variety of authentic cosmetic products which Nykaa & other online stores doesn’t have and that too with no extra import duty charges.
Edit: The owner addressed my concern and provided fresh piece. Thank you very much for your help. Changing star rating to 4.
Sharing review after complaining about used product being delivered and receiving no helpful response. NEVER order online from here. After delivering 3 good products (that’s why gave 2 stars else would have given 1) they delivered a 13500 Chanel opened and used and refused to accept it. As a long-standing perfume connoisseur, I know how to identify a used product. The first two sprays would not dispense the perfume. There is a small vacuum left by the manufacturer. If it dispenses perfume on first press of spray, it’s been used before. The plastic cover had been opened and the package had no seal. Not even sure it’s fake product or not. They did not even share any number or email to complaint. Very disappointing since I was a regular buyer when I lived in Delhi GK. Maybe if you buy in person you are better off
Visited for the first time recently after a friend suggested the place. Was fairly disappointed as the lady (short, heart-shaped face) at the basement seemed totally inconsiderate when I said the bottom of my swimwear wasn't fitting me well. She said "Nahi nahi, aise hi hota hai dusro ko" while I repeatedly made it clear it is uncomfortable and all bodies are different. Please keep good staff Can we expect this much?