I had a great experience! The service was excellent, the staff were friendly and helpful specially Robin he is very sweet, and the atmosphere was inviting. I highly recommend it!
I have been given a wrong information about gold membership by your executive. He said it will be valid for two years and an additional 800 discount I will be getting in my next purchase but today when I went it was not so. You should not misguide.
Meet my expectation and staff is very nice i met Mr. Nitin he is truly professional in his work he suggested me best products. Definitely recommend to my friends and family. Kudos to you guys. Happy selling
I went first time Lenskart store to buy 1 eyeglasses for my self, but to be frank i have no such knowledge about the eyeglasses! But thanks to the Lenskart staff who guided me very well and gave me the best eyewear for my self! Also if you guys need to visit Lenskart Naraina Store please meet Mr. Nitin, who has really such a good knowledge about the eyeglasses!
Hi, I am an existing customer of Lenskart and every 6 month I visit Lenskart as I am big fan of their sunglass collection.and most of the store manager and staff know me very well but it was my first visit in Narayana branch as I wanted to buy the spectacles for me and my wife as well. I found excellent ambience of the store and staff behaviour and support was up to mark. I was little confus about the lens but the store manager helped me and aducate me about the lens and also told me what is importance of the lens to keep the eyes healthy. I must say thank you so much to team Lenskart. Keep up the good work.
I have visited this place in April and I really like the way their staff treated me. They all are very polite and try to solve all the queries quickly. The ambience is also very good and have good quality spacks. I really like to visit here again in future.
We bought couple of eye glasses from this store first time, staff are well known about their product and service standards. We use other brand many time but yes service level of team lenskart much higher any other their competitive brand. Appreciated
Pathetic service.the salesman was rude pathetic and didnot know how to treat a customer. He was not explaining things properly and when asked to clarify he simply asked to leave the shop and buy from somewhere else. Never coming back to this showroom will not suggest anyone to come here too. Extremely unprofessional and rude staff. Its better to buy from somewhere else
I had worst experience with the shop, Shopkeepers committed to provide spectacles within 3 days but they did't able till 5 days and i had journey to home town (Kolkata) after 5 days they "did't courier or refund my money".
Pathetic service. They dint call me when my specs were ready Took them 1 week to get lenses changed and when I went for collection poor behaviour They charge even for changing nose support Never ever
Poor shopping experience! Wanted a Titanium Frame but the two gentlemen were extremely busy on their phone calls. They could not even attend for 10 secs. God Bless Lenskart if this is the training that they impart to their employees.
Customer service is not satisfactory. Whenever I try to contact them, they are unable to give the status of my order. Now they are not picking my phone. There is an inordinate delay in execution of order. Not expected this treatment from lenskart for a gold member.
It was So Gr8 To Visit Lenskart Naraina Staff was So Helpful although i would Like to Give a huge Thanks to Abhishek Who is the Manager N is Managing Naraina Store so Gr8ful to Visit and Keep Working Like this
Very bad service for making money they will give you wrong number and misguide u.they made glasses with which I can't see mobile phone.without glasses it's clear.how ridiculous they misguide u for money.very bad experience wont recommend.
Very bad service. They test my eyesite and given number very high as per last comparison. I shocked and order a new pair of contact lenses which is cylindrical number. For making money they given you cylindrical number. I got 6 pairs of contact lenses which is very poor in I purchase the contact lenses from my local optician very good in quality and no one is listening in lenskart. Their are no option in lenskart app for complaint or feedbacks. Very disappointed. Never purchase from lena kary and suggest you the same.