MTNL Office

In 2023 this telecom brand is like why they are existing. Very bad services of mobile prepaid service no network in home network, customer care are like old school not respond after 40min of waiting.better to Port out they can't in the mood to revive their services

Like all govermnet offices. People unavailable but when I called the numbers given they at least helped on call.

Not good network coverage, staff haven't good knowledge, They don't answer your call, Single visit is not enough, in my opinion, Thank you for reading

A very deserted place, only empty chairs and dust licking bundles of files u will find there. Most of the general public standing in queue u will find there is of those who seek disconnect ion or surrender requests applications. MTNL will become history in couple of years.

Located at Laxmi Nagar, the place is easily accessible but with less staff strength, working capacity is low.

Most dirty service is their lunch timing is 1: 30 2: 00 pm but they come at 2: 30 pm and close the gate at 4 pm.

The office is plagued with incompetent employees. Especially the staff of room No. 1. Today was my fourth round in 5 days and bloody buggers could not finalise as to what documents they actually need. Pathetic services at their best. Hope they get privatised soon.

Mtnl is like a old age home.we always say wrong to govt but we can't see how airtel and jio work.

Public dealing staff is very rude. No discipiline. Staff not coming on time. Enquiry should be made against it. MTNL should be privatised.

The staff at CBS centre near Metro Mall is very very cooperative. But the condition of Laxmiji Nagar MTNL office is very poor. Staff was not at their seats but were having sun light even well after lunch hours ie 2.30pm.

The accounts person is so rude. He never do his work properly and the timing is from morning 10 to 5 but he only work till 1pm and never give resolution and ask us to go to different departments even the work is related to him. I request MTNL to look into this.

Service's of mtnl are worst then ever, no staff at all in the office, you have to wait a long to resolve their issues.mtnl is going to be private soon. RIP

No one is there to help me.whole building was without employee. Only one accountant was there and one in sale counter. SDO have never picked call I m trying since 4 months last digit 6363

Lazy Peoples, not worried about his responsibility, they are coming [email protected] serious about his job.

Worst department and worst services worst staff who is responsible for the present state of this institution - zero rating

A place where you got to have ample time with you because the people working over here are not at all supportive and everytime they are sending you from one room to another for the simplest of works as well.

Worst services ever afer disconnect my Wifi bill Was Same For Teliphone they said per call 1.20 Paisa staff also not good need to be chnage hire Young people they must be retiered now,

It was a normal place with a few of employees. U can get Mtnl sim but u shud uave local address of delhi. Cost 141 rupees 15 mins local and 10 mins std validity 180 days

Worst experience.applying for the disconnection and getting a confirmation that connection got disconnected is most difficult task in MTNL office.
First thing you submit all the instruments in their office located at one location.
Then go to Engineer office at location 2 and get your application forwarded for location 3, who send you to location 4 to raise final bill, where you go 4-5 times as either staff is not available or computers are not working.
Then when you get a chance and by God's grace and mercy you get a final bill of 7 to 10 days and go to location 5 to pay bill.
Then go back to location 3 and she or he will take all original documents to accept the application for the disconnection but will not give any receiving.and then she or he will tell you.why don't you just leave, trust me your application got processed.

Its the worst public sector company, all employees are insensitive, uneducated, uncivilized, no information at all on its own product, all they do there was stand outside in sun, and chitchat on stupid subjects, don't even dare to think to complete his/her work in one visit there and without frustration. Mtnl is dommed to die bcoz of its employees.