I sent my whole winter set of clothes for drycleaning. Also, sent a white shirt without any black stains on it separately. I asked the rider to create a new order and place it in a separate plastic bag. He didn't listen and put it directly in his bag. This shirt now Im being told has black grease marks on it. The store is saying its come to us like this and Im sure it had no marks as I checked it last night. I have no access to grease and you’ll have ruined my shirt. I dont trust pickmylaundry anymore. You’ll call yourselves premium laundry brand. There is nothing premium about this service. It’s shamelessly disgusting how the customer care team and stores has lied to protect this mistake at your end.
Poor service, delay in delivery, than had to re do the dry clean of shoes And n top of that lost the RE gloves, and paying me 500 compensation. It's been 12 days now
ABSOLUTELY AWFUL. They sent back "washed" clothes that smelled so bad I had to keep them outside the house. When I demanded a refund, they decided to blame the consumer instead. I used to use them regularly, but NEVER AGAIN. I've also registered a consumer complaint against them for their pathetic service.
When talking about quality, proficiency & cleanliness; Super laundry is the perfect place to take your laundry to. The service was amazing & supper clean. Definitely will use their service again!
Horrible service.sent clothes for wash and dryclean.first, poor delivery system.delivery was delayed 4-5 days and received after multiple reminders.second, received clothes were dirty, full of stains and in pathetic condition.third, regarding drycleaned clothes, received in damaged, unpressed, shrinked condition and even with missing buttons.lastly, their poor customer support. After raising complain I shared the pics with them and customer support guy accepted that it seems clothes are not even drycleaned but no action was taken against the concerned malviya nagar branch.instead he asked me to go to the branch and request them to dryclean the damaged clothes again.on top of that no genuine bill was provided.customer support guy had no informatiom about order id since the order was not placed online.and claimed that no record is maintained for walkin/offline customer orders.dont know how these guys are running business.never recommend to anyone
Amazing services of laundry and dry cleaning services, Most important thing is that they are using Organic chemicals for dry cleaning which do not harm skin.