Very irresponsible very bad service false promises while renewal. False policies while part release. Different rate of interest for renewal in comparison to new gold loan. Took arround 2hrs in process.
Worst company not deliver your gold at your doorstep only mentioned at a time of taking gold losn.after you make payment you have to chase company to get your gold back.company loan mangers are doing frauds not delivering gold on time.in my case I have updated payment five days back and still chasing loan account manger himanshu from dwarka sector 12 branch to deliver it but no reply might be they are having some connection with local vendor to get some gold removed as every time u check the weight reduces in some milli.guys please get your gold checked with authorized govt labs after getting delivered.specially if you got your gold from above named loan Manager.he is truly un professional man as per backend he is handed over my gold packet in morning but still he is not chaseble by branch.please don't believe any person of rupeek this company is fraud there is no one in company left who is going to take care of customers.save your gold from such looteras.
I am not satisfied with Rupeek Gold Loan. I borrowed money from them by pledging my gold and they assured me that they would release it as soon as I repay the full amount. I did that yesterday but they are not delivering my gold today. They are saying that there are no slots available. This is not fair and not what I expected. They are keeping my gold and not honoring their commitment. I do not recommend Rupeek Gold Loan to anyone. They are unprofessional, dishonest and unreliable. Please be careful with them.
Sabse kharab service mujhe top up amount diya nhi or new loan bna diya or us pr daily interst bhi lga diya froud hai 20 din s pareshan kr diya kabhi Mt Lena rupeek s gold loan
Dear all I am listing couple of issues after 4 years using thier services 1. Worst consumer redressal system through calls 2. Only software is God no human conversation has values 3 you cannot do balance transfer from this company to another company 4 if by mistake you miss the intrest payment you have to sell kidney to repay them 5 resolution process takes so much time you have to take leave to attend them 6 no expectations of refunds or relaxation in anything 7 they keep charging intrest you Unless resolution is done also if you with they don't revert or adjust to loan amount as they promise consider your money gone
Rupeek gold loan has been great for me. Rupeek gold loan has lowest int rate @0.59% pm. Rupeek gold loan really executes transactions in a timely manner. The Website is easy to navigate and very user friendly. I will certainly recommend Rupeek gold loan to many of my friends.
- increased my interest just after 2-3 months even after paying on time. - cheap loan sirf customer ko attract karne ke liye dete h -Base rate is 1.1%/m for existing customers. Kahin se bhi lelo bus rupeek se mat Lena. Very bad experience
When going through the process, I was concerned about it being complicated. To my surprise, the whole process was easy and uncomplicated. Worrying about debt has been a constant concern for me and my family. Rupeek gold loan took that concern away. Thank you so much.
I am very thankful to rupeek executive bhaskar and Mr. Rohit. They explained everything in details which thing easier for my family as well. Thanks rupeek family.
Very very bad experience call 6 to 7 time for confirmation I think nobody have such time picking call and executive not have proper knowledge of product.very bad gold loan company in nbfc. I will give 0 point from my end.
Rupeek Gold लोन मुझे बहुत अच्छी सुविधा लगी जिसमें हम घर बैठे अपनी जरूरत के समय लोन ले कर अपनी जरूरतों को पूरा कर सकते हैं।
इनकी ब्याज दर अन्य कि अपेक्षा काफी कम है। लोन मैनेजर द्वारा बहुत अच्छी तरह समझाना और हर जानकारी को बारीकी से बताना और अच्छा आचरण दिखाना बहुत अच्छा लगा। खास कर लोन मैनेजर का स्वाभाव बहुत अच्छा लगा।
Pathetic. Never become there prey. They promise a lot but are 0 in delivery. My husband is every day talking to some or the other customer agent to get correction done.
Now paid the loan and waiting for its release since 3 days
VERY VERY POOR SERVICES ALL WAYS SUFFERING FOR RELEASE GOLD. EVERY TIME DELAY DELAY DELAY NOT ONE HRS NOT TWO HRS 2 OR THREE DAYS. I AM NOT HAPPY OFR THIS AAP KA GOLD PAISE DENE K BAAD BHI TIME P NAHI MILTA HAI
Warning: Kindly don't take Gold Loan with them, they incresed the interest rate, so I paid all amount and requesting them for a Release of my Gold and they are not releasing, only making excuses. Kindly think twice before handing your valuables. This is the 4th day on the row still they making excuses for the Gold release. I'm going to make a FIR and also going to send them a Notice if they won't release it by tomorrow. Keeping anyone's property is a crime. They should understand they are doing a crime.
Reimbursement process is very smooth, but actual face they'll show once you took the loan, there is no information about the due date, no information about the missed emi, and suddenly one day you'll get Interest doubled. I'm paid interest every month, and without any due date information anywhere neither on login nor on sms they started charging ₹11000 per month.really pathetic.won't suggest anyone. ICICI Bank, HDFC Banks are much better. Rupeek not suggested at all.
They have Not Mentioned Due Payment Date no where, not on sms neither on their portal nor on app. And inspite I paid every month randomly ie 2nd or 3rd because I am unaware of due date. If I can pay on 2nd then why couldn't I pay on 2 days before. And they charging double by saying I missed it. Without accepting their problem.
Really Pathetic and now they charging very high interest rate.
Very pathetic services. Never ever take a loan from them. You will repent. Waiting for my gold to be released since 3 days after full and final settlement