DO NOT Buy from these guys! My mother had ordered this piece for me for Diwali! She ordered it way before the festival and the product got delivered on Nov 18. A week after. Also the product was defective as you can see in the picture it is a little tilted. Also they are not delivering what they show on their website. The product looks way different from what we had ordered. Lastly, this was already paid for still the delivery guy charged me for the delivery while ordering it said delivery was included. Neve buying again from Sammsara! - One Unhappy Customer!
I ordered two console tables from this website last month but haven't received them yet inspite of continuous follow up. Their after sales service is extremely poor and they hardly reply whenever we contact them. Please do not buy from this website ever. It is a fake website run by fake people.
Received damaged product, they refused to take return and provide refund. Have not even shipped the replacement product since past 2 weeks. Very poor service. Is not even responding to messages now.
These people are really next level. I have never expected a fast solution for my queries ever.like this.the way they deal and the wholistic approach to the new online marketing is amazing.good luck guys.
No basic online service information, like an email or text alert. Discrepancies in their conversation. I have raised a grievance I would advice others who have had issues with them to do the same.
Very good products. Slightly high pricing - but the service is the cherry on the cake! Exceptional service and before time delivery. On the whole I'm very happy i went with Sammsara for Diwali gifting this year. The whole process was effortless and satisfying.
One of the worst experiences around time taken to deliver. No proactive information, no timelines provided. I ordered a product for the first time and have been endlessly waiting for 15 days with multiple follow ups. A big thumbs down on the overall experience and customer centricity
Such a bad experience with delivery. They kept promising that they will deliver that day but days just passed and it never reached me on time. Everyday they used to say that it is out for delivery. It was a prepaid order and hence my money is stuck with them. Very bad delivery service. They are absolutely not reliable. Please do not order anything from here.
Faulty and short products delivered. And it has been 10 days since i’m chasing them to get the product but no response. Not ready to refund my money either.
This is a fraud site. Please dont buy anything here. Unfortunately I had got one gift voucher for which I am still struggling to get the products delivered. Arjun is the person who is working on my order and he never answers my calls. He has dispatched my products as COD instead of Prepaid and 3 times the delivery person has cancelled the delivery coming to my location. Hardly they have any collections and are not capable of handling delivery. They dont even reply to your emails. Please dont place order and regret later.
Highly unprofessional. First of all they have a very careless team, got a wrong product delivered to me. When i asked them to own the mistake done by their team and refund, they refused to take ownership of their mistake and refused to refund. Endless phone calls and endless follow ups.but no revert. Now i have a wrong product lying at my house, no refund no exchange THEY HAVE VERY UNETHICAL BUSINESS PRACTICES!
I bought Nesting Table from Sammsara for my Home and after that I got so many compliments from my Relatives because it's looks very preety highly satisfied with the quality of product. Thankyou Sammsara
Ordered 2 products, have received only 1 till now and no one responds to calls/emails. The one item received looks good but is of low quality for the price paid. Wouldn't recommend!
Bought a peach coloured globe. The globe part is at par with my expectations but the metallic stand isn't that sophisticated. Got the item within a day of ordering, so pretty happy overall.
Wanted to order but had a couple of questions on the product. Started the chat but no response. If this is the attitude towards a paying customer then what is the hope of getting delivery and after sales help AFTER they have my money?
Pretty nice collection for sure. Ordered products on 20th June, which dont seem to reach me ever. And they conveniently dont reply to emails and share contacts that cannot be reached. Hoping to get a refund soon.