We have gotten the wrong matrass, and nobody seems to care at springwel. Now i have severe backpain every day.i paid 40.000 rupees. Springwel tells me its my own problem! This is a scam company, dont buy!
I bought 2 springwell mattresses for around 70k. 3 months down I have developed back problem! I get up with lower back pain each day! Other people using this mattress find it uncomfortable as well. I tried raising it with the management but got no response. Money and health wasted. Springwell- not recommended!
Really it was nice experience with springwel mattresses and they provide me the best comfort and quality products like Gloria Elite And the customer service we have received from Kirti Nagar was outstanding.
I ordered the Springwel matter after many research and best guidance from Mr. Avinash. I am always wake up with back pain with my old mattress. Since sleeping on the Springwel mattress I awake refreshed with no aches or pains. I would recommend this mattress it’s wonderful.
The customer service we receive from springwel kirti nagar was outstanding. They went above and beyond to assist with our need and the communication was great.
My experience with Springwel was great. I bought a Memory Foam Topper from Kirti Nagar Store and this is a amazing product. The quality and after sale services are superb. Will surely recommend all
I bought a springwel mattress in Hyderabad around 6 month back, the cloth of mattress has worn out and opening from multiple places, never seen such a bad quality in mattress, used other brands for 10+ years, very bad experience with springwel mattress, do not buy them
"They have a good selection of stuff my family always goes here first when looking for something they may need. Their prices are great and they have a few buying options.
More selection than most places, Friendly staff. Beyond impressed with the service I received. I am satisfied with the quality of the mattresses and prices. Thanks!
POOR AND PATHETIC SERVICE. I purchased a mattress a Springwell on 27th Mar 2019 and paid the entire amount in advance after the sales guy over there pitched a long range of benefits and customisation and I finally made up my mind and did buy the mattress along with a mattress protector. After 2 days a guy came and took the measurement of my bed and finally after 3 days I got my mattress but to my surprise one mattress was short in size as compared to the other mattress and thats where I started to know the real side of them. I called up the Lajpat Nagar store from where I bought the mattress and they were very rude and their attitude was I don't care. I was really upset and called the head office where they were very polite and tried to help me. After 2 days again a guy came and tool the measurement of my bed and my bed was all equal in size. Till date I haven't received the mattress even though i have been calling them 6 times a day daily. Everytime I have the same answer sir it's delayed coz sales are high. I really fail to understand why do they take order when they don't have efficiency to deliver it. This was my first experience with them and this is going to be the last in all my known people. I would even strongly recommend others to not opt for Springwell mattress as if delivery and after sales is so pathetic imagine what would happen if there is any problem in the mattress. Overall good in sales and poor and pathetic in service.