I recently organized a group trip to India with the assistance of State Express. Their team, especially Mr. Gaurav Gupta, exhibited remarkable professionalism. They crafted a well-balanced itinerary, booked hotels, arranged a comfortable minivan for group transfers, and efficiently handled train ticket purchases. The entire experience was seamless, and I highly commend Mr. Gupta for his exemplary dedication and seriousness in ensuring a successful journey.
It deserves 5 stars, they organized a 30-day trip for us, everything went perfect, the tour of the Orisha area, the visits to all the ethnic groups, the temples, the northern area of Sikkim, the guides, a wonderful trip, We could say almost perfect. If we had the intention of returning to India, without hesitation we would go with this agency, it is Fabulous.
TERRIBLE customer service! BEWARE of this company. They are not flexible at all. I had the worst experience and would never use or recommend this company to a family member or friend.