17 जुलाई 2023 18:10
Fast response given by team
Complete support with proper information
Appreciate the team for rapid response
18 जून 2023 8:51
I am happy with the services provided by Mr. Shiv. I have submitted 2 laptops. He is resolve my problem within 2 days.
Mr. Shiv is very polite and humble towards his customer's.
18 जून 2023 0:02
Very good experience to me? They help me a lot a very fast service i am satisfied thanks Lenovo ️
04 जून 2023 0:31
Experience was good. All staff handled the issue properly and resolve within 1 day
Thanks for support
02 जून 2023 6:21
As my personal opinion, the service of this service centre is quite impressive. Service personnel demanded 3-4 working day time but they repaired it in just one day. All staff is polite and professional specially receptionist mam. Thanks lenovo
11 मार्च 2023 3:01
Manager uncle was very helpful unlike regular sales. Gives genuine advice even if it costs him a customer.
26 जनवरी 2023 12:28
Good team working with miss urvashi sharma she will provided timely updated & fast solution provided so thnx.
23 जनवरी 2023 14:47
Happy for the service, miss Urvashi makes good response for all need about servicing and engineers too.
Thank you
18 जनवरी 2023 18:49
The service is really great. You valued my time and prepared my laptop with in 2 days really appreciated.
10 जनवरी 2023 14:38
Very good service center i am happy with the service of my lenovo Ideapaid free of cost especially
mr ankit
thank you so much
15 दिसंबर 2022 8:57
Service centre Staff is available to serve consumers on priority basis behavior to talk respected to all consumers
03 दिसंबर 2022 15:05
They are just fabulous. Just go ahead for services because they care for your values.
Thanku
17 जुलाई 2022 11:18
Very Good Service. They are knowledgeable and have complete understanding about you pc problems thier on time delivery is a plus. Thanks a lot Eng. Jay Keep it up.
24 फरवरी 2022 23:58
Excutive behaviour are very good and polite
We have glad to meet here. Service centre
304 vishwa sadan tower 3rd floor, janakpuri dist centre.
13 जनवरी 2022 12:25
Pathetic Service. I wish if I could give stars in minus. Recorded ticket for hinge broken issue 4 months back. 3 engineer already visited in past 4 months, ordered 3 different parts. Everytime engineer said part ordered was not correct and they order it again. It's still not fixed, I don't know if this laptop is made by Alien which is not getting fixed in 4 months also and counting.
14 दिसंबर 2021 12:18
Employees are fine in work, I guess but they have no sense of customer care or customer handling
28 नवंबर 2021 22:13
I have visited them twice to get my laptop screen repaired every-time they said we shall email you the quotation but till date no response from lenovo team nor the service centre ppl are helpful.
It sucks
No body picks up the call
such poor customer support and services.
Lenovo sucks so is the service centre
17 नवंबर 2021 21:07
Very poor customer service, this service center is in pathetic condition and they do not have any equipments or parts available they're just sitting here to fool people
07 नवंबर 2021 6:19
The place itself is hidden. Incase you found it, you will be disappointed.staff's response is something like machine, not even trying to resolve the problem.clarity is zero and facilities are horrible
30 अक्टूबर 2021 1:28
BIG REGRET BUYING LENOVO EVEN BIGGER REGRET GOING TO THIS SERVICE CENTRE.
I’ve bought lenovo legion 5 pro on 10 sept 2021 and it’s been 12 days only when my laptop windows crashed. It’s been 2days i have submitted my legion 5 pro bacause my window crashed and when i called them to have a update they talked so unprofessionaly that i regret now buying the laptop. When i asked him what’s the problem with my laptop he said your window crashed and when i asked how much time it gonna take he answered 5 working day and when i asked why will it take 5 days for just installing new software the answer was so rude he put my call on hold and could hear him having conversation with his colleague that “isko bata kyu lgega time “ when my only source of income is that laptop how can i afford to stay without that laptop for next more 5 days for them simply just to install the window. Even when i was in service centre i asked to speak to the manager and he simply refuse to meet me. And i even heard him shouting that “bolde free nhi hu choti choti cheezo ke liye thori ab hum bhar ayenge or OS ke kaam ke liye mana krdiya kro sbko.
Pathetic service.
06 अक्टूबर 2021 4:09
Service Center is in the 3rd Floor. You have to get inside the pathway and then turn right. The big hoardings of Lenovo is there at the front. MSI service center is also the same.
05 अक्टूबर 2021 12:05
I have been trying to reach out to the center since morning.i have submitted my laptop for repair and haven't heard anything yet.its been 9 days now.its horrible that the staff present at the office are not even answering the calls.i have tried atleast 10 times now.its a saturday, according to location in map it shows the stores are open.but still i want to confirm if they are before i visit the store.
03 अक्टूबर 2021 0:21
Great service but with a little bit of patience.
Service center is not located in a clean environment little bit of untidy surrounding is there.
But overall if i should say service is the main factor and i will get a chance to gove rating
I will give 9/10
08 सितंबर 2021 10:19
Small Office in DDA building 2 in Janakpuri District Center. Lifts available. Quite deserted. Nearest Metro Station: Janakpuri East.
06 सितंबर 2021 4:24
I visited date 12th may 2021 Lenovo Service Center in Janakpuri with my laptop X1 Carbon and I took a look at the service center staff.

The staff there were talking in a very dirty way in front of the customers. And some lady whose name was Dubay was talking abusively to someone on the phone,

After hearing this type of language, I came back from and take my laptop and go to Nehru Place Service Center?

I am using Lenovo products for 7 years but got such an experience 1st time

I think Lenovo needs to be required to change this type of employee.
16 अगस्त 2021 8:28
Totally worst service and experience was too bad I gave my MSI laptop for some hardware issue and after fixing that one of my best laptop it's giving more problems due to these kind of inexperienced engineers they even didn't know how to join the lato parts
16 फरवरी 2021 19:06
It's a small office in the same building as INOX theatre on the third floor.
It almost seems that service center people don't want you to find them since there's no building name or landmark given in address online but I hope this post would help.
13 जनवरी 2021 14:56
My laptop was tested and I was told that I will recieve a quotation in mail and it has been a week that I have not recieved any mail even after multiple reminders to the store.
27 दिसंबर 2020 22:14
I was there a small query i had regarding my MSI laptop. And i was helped with my query attentively and professionally.
07 दिसंबर 2020 10:51
Very bad service. There is no tecnical guy in service senter janakpuri. Only one guy who told call coustomer care so why we need service center. Pls never buy lenovo leptop
31 अक्टूबर 2020 11:19
Service is good but bit delayed in receiving item.if you have warranty you can visit the service centre.
18 जनवरी 2020 15:49
Usual customer care Center, some are happy others not, but are good in talking but company delay the service by least inventory.
06 जून 2019 0:37
A genuine service centre of Lenovo.
And the Person who listens problem of customers is very polite and provide good solution.

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