I purchased a frame from Titan Kalkaji, few months back. But, it got damaged today with my fault. When I went to Titan to get my specs repaired, Mr. Raman assisted me and made sure that I get it back in the same condition as it was before. He took minimum time and readjusted my frame and glasses and handed me over.
Happy customer and highly satisfied with Mr. Raman and every staff of Titan Eyeplus Kalkaji.
Great customer service, very well maintained, nice behaviour by staff and is very clean and elegant. Definitely would recommend coming here for my glasses issues. Mr. Sunil was peculiarly very well ordained to provide the best service.
I visited first time this store and my experience was great about here specially my testing done by Mr. Praveen.he is very professional to his work. Thanks Praveen ji
I got my pair of lenses from here. My purchase entitled me to an extra pair, which subject to availability was to be delivered to my week later.multiple calls later from my end at the end of the said second week, I was asked to pick it up. The staff thereon misbehaved with me, as if was stealing the pair from them and asking it as a favour. Mr. Praveen, executive who dealt with me said that he is obliging me and "helping"me by providing it. Is this what I paid for? To be humiliated and insulted when asking for something I had indeed paid for? The offer of the extra pair was given to me at the time of purchase. It was in no a liability imposed upon me. Being the owners of an outlet of such a renowned brand, the way I was communicated with, replied to, and made feel was highly unprofessional and unnecessary.
Very higly disappointed from there sevice, i was promised a pair of free contact lense with my purchase. Still after 20 days haven’t received my free pair of contact lense all they say is we will inform you once the free pair arrives.
It's a pleasure to visit Kalkaji eye plus.all staff is very polite and helpful.special thanks to mr.praveen who perfectly examin my eyes.best place for eye test and spectacle.
First of all thank you for being so helpful all the time. This is probably the best store Titan Eye + has, the staff is extremely humble and polite. I have been in touch with Mr. Praveen since 6-7 years and always found him better than before. My trouble days came when Mr. Praveen got transferred from Paschim Vihar store, i was not able to get accurate lenses for my eyes, tried making 3 spectacles from Titan but none of them was worth as i was constantly suffering from headaches, so i just decided to meet Mr. Praveen again, specially for this i travelled 1 hour to reach Kalkaji store to get my spectacles done by him. Again he proved himself to be the best, he was assisted by Mr. Sunil, who is as good as him and bigger problems like mine are just a piece of cake for him. Yesterday i got my new spectacles and i am pretty comfortable with them as of now and hope it will suit my eyes. I thank you wholeheartedly for providing great services, you both really deserve a raise.
I visited the outlet for repair of my RayBan sun glasses. There Mr. Ashok attended the complaint and set right the frame immediately without any charges. Recommend others to visit the outlet for their need of spects, sun glasses or lens.
Awesome experience as always visiting your store. Sunil and other team members were great not only in service, support but also giving great suggestions. Keep up your great work.
Humble n friendly staff with experience in what they do at best specially Mr Praveen. Good collection, safe n sanitised overall Its a customer delight place.
Great collections Nice service and all people are well trained Spesely optometrist Mr praveen chobey is very helpful to the customer and have very deep knowledge for the eye examination. Thank you so very much to all titan eye plus
Thanks! Titan Eye Plus Team for your valuable customer handling. I really appreciate your work without any mistake. My search for glass stopped at your door! Thanks once again for your premium support to customer.
Great collections Nice service and all people are well trained Spesely optometrist Mr praveen chobey is very helpful to the customer and have very deep knowledge for the eye examination. Thank you so very much to all titan eye plus Kalka ji store team. Regard D.k rai
Superior products with exemplary staff. Specially Mr Praveen who helped me through my transaction and given a great deal with the specs and glasses I bought.