Universal Relocations

I had an excellent experience with universal relocations moving my personal belongings from the US to India. They continually keep me updated on the location of my cargo, were polite, prompt and professional in all their communications, both written and verbal, and handled my belongings with care. I received even my glass bangles intact, which I was pleasantly surprised about. I would highly recommend them.

I recently used Universal Relocations for the third time in last 20 years. In every instance their moving services from the US to India have been impeccable. I will recommend them without any hesitation.

All the boxes were delivered. The shipment was delivered safely and items were ok. One of the box was not in the right condition, this could've at the customs. Thanks for the shipment.

I had a great experience with Universal Relocations in moving belongings from USA to India. The team, both in the US and India, was very prompt and attentive, provided regular updates and follow-ones/next steps and kept me appraised of every step in the relo process. Thanks very much for your expertise, attention to detail, and customer service.

We took services from Universal relocations 3 times and they have been very professional specially Mr ThiyagRajan has been very co-operative. He took special efforts to ensure my TV was transported safely n that I as a customer was fully satisfied. He looked into each interaction personally n arranged tracking of shipment for me to plan perfectly. Very happy abt it.

Really helpful and responsive team. One can really trust them and team does everything to accommodate your situation. I really appreciate all the help I got from the US as well as India team.

I got my stuff relocated from US to India. Generally, from the start to end the whole process and staff was pretty good. They are great with communication and returning with your queries. All my stuff took about 3.5 months to reach here.
Someof the boxes came back in bad shape and a couple boxes were torn and stuff coming out. I opened one of the box which had my printer and it was broken, printer glass was shattered. The box was labeled fragile. I am yet to open other boxes but this was really not expected. The handling staff needs to be more careful especially with fragile boxes. Communication wise the company is good. They reply to your questions and any concerns you have.
Payments to third party like insurance and customs are not transparent. They just give you a printed paper email which has no details who was paid.
Generally I would still recommend the company to anyone wants to relocate.
Will give them overall 3 stars.

Extremely unprofessional management.

Extremely unprofessional management team and incompetent packing team.
Their charges are high and the quality of packaging is extremely poor. And they refuse take any accountability for the damage caused and don't respond to your calls and emails.

They smoothly handled the transportation and were always quick to respond to my queries. Strongly recommend.

It was great to use Universal Relocations twice, once in 2020 and then again in 2023. I shipped multiple packages from US to India and the customer service team were always providing me regular updates. I would definitely recommend the service to everyone. Kudos to Thiyagarajan, Shyamala, and Sini for the customer service and support.

My parcels arrived 3 months late but in good condition. Service was helpful and prompt. Sini from Bangalore is great!

There was a smooth transition of my stuff from USA to India, the communication was very prompt and everything arrived safely without damage.
I would highly recommend to use Universal Relocations if you’re planning to move and need someone to take care of your stuff responsibly.

I had a good experience with Universal relocation. I shipped few boxes from USA to Lucknow. Boxes were picked up from US home and delivered at my Lucknow home within the promised timeframe and without any damage. Sini from customer service team was helpful during the transit times when I had questions. Overall good experience!

Good experience with international shipping from the US to India. Second set of boxes arrived in good shape as well, again no damages and great support throughout. Thanks!

Quite impressive with the quick response by Sini for providing delivery details of consignment in India.

All material is a ok, no any short and no damage, service is good, I'm satisfied with sini mam, they provide update time to time and right guidance, treating with client good and as a Professional

I will suggest, u have tracking system online

Hello
I am extremely happy with Universal Relocations service and there professional team is the best.
All replies very soon if any queries. I always received my box packed. Sini helps me a lot for delivering my box soon to my place. I am very happy with all staff.

Awesome experience, they sent regular updates on the parcel. Make sure you ask for port handling charges. Otherwise Great service very professional and good communication

Excellent and professional service by Sandhya somalingam, Have used for the first time and highly recommend – polite delivery boys on each occasion and punctual.
Great service, keep me informed at each stage and delivered securely and on time. Great value too

I had a great experience of relocating my items using their services. I kept getting regular updates regarding the ETA and the customer support team was of huge help.

Had a good experience with Universal.little delay on receiving the package but overall good experience.

Good experience and value for money
SINI our relationship manager was excellent in update and followup