Vi - Vodafone Idea Store

Extremely good and coorperative staff at punjabi bagh branch.warm regards to deepika as she is so supportive and kind while resolving my issues as i lost my sim.

Best in the industry. All the plans are so affordable, Specially Family Plan. The data connection is very good in most places. No drop calls and a good roaming network. Good customer and technical support provided by Ms. Deepika Rajoria.

Great feature of family plan. Ms. Deepika Rajoria tell all the benifit of the plan very kindly.

I'm long time user from vi still my issue not resolved but today I'm visit punjabi bagh store ms. Deepika she nicely handled my problem and she is very nice and good behave for all customer I have observed more then 1 hour.she is good

I have purchase VIP No. From this store from Deepika Ji. She has given me that No.at the very best Price also she showed me lots of range according to my requirement. Thank you Deepika Ji for giving me that much Discount

The network is very good at every place and customer service is even better. I using my VI No since long still have not face any issues.
Thank you Deepika Ji itne Achi Trahan se meri Sahayta krne ke liya

Deepika You Rock Good experience helpful staff.specially Deepika she is Good and nicely handled

Most worst centre, staff was not at all coperative and very arrogant. I was visited to port my number but staff is very arrogant. Two time i visited the centre but both time they don't submitted my documents to Vodafone. Worst centre worst staff.

Worst service NITKA AND ALISHA are fooling coustmers they dont give any recipt for payment and in 24 hrs they are not able to activate a no. Worst service and they are so rude never ever visit this store WORST STAFF

All staff and employees are very very supportive.i went for a sim change. They all are cooperative and glad to see positive behaviour. Very much impressed with such better experience.

Highly unethical employees. I went for a sim change, since sim was old. They informed that for a new sim I would need to get a postpaid number that too for 4 months and only then I would be eligible to get a new prepaid number.
This did not make sense at all, so after returning I called up the Vodafone customer care and asked there and the guy on the phone confirmed there is no such rule, the employees there are lying. I filed complaint against the store and now will get a prepaid number.last mai naa koi star dunga sabse ghatiya staff hai yahan ka maile female dono baat karne ki tamij nahi hai yahan ke staff ko

Wrost service bhyii literally prepaid sim change krwane gya bcoz inke sim me no service problem tha waha ek staff jinka name unhone deepika btatya kehti postpaid krwao tb ye on hoga or maine ye sim change local me 100rs de ke krwaya ghatiya service or company both

Worst staff ever. Sim prpaid krwane ke liye chakkar pe chakkar katwate h. Or har chiz ka solution inke pas yhi hai ke sim postpaid krwalo. Worst service ever

Something is not right with these folks, they replaced my SIM, now it's not working. Not sure what to do now?

Highly unethical employees. I went for a sim change, since sim was old. They informed that for a new sim I would need to get a postpaid number that too for 4 months and only then I would be eligible to get a new prepaid number.
This did not make sense at all, so after returning I called up the Vodafone customer care and asked there and the guy on the phone confirmed there is no such rule, the employees there are lying. I filed complaint against the store and now will get a prepaid number.

The store lost its own connectivity.how can we expect our mobiles to be working. None of there system were working. The staff was more concerned to take a break. Out of 8 service stations only 3 of them had the staff for customer care service.doesn't even deserve a single star

Nicely managed, social distancing was applied, promptly available staff. Went for mobile number porting.

Worst staff, no ethics, their only purpose is to sell sim not to resolve problems of customer
They make fool
My father went their to resolve sim issue and it was already activated on my father ID but they started plan with another sim of different person
At the end of the day my father was paying all those Bills
And they didnt accepted their fault bravo

This place is full of bunch of jokers, who don't know what needs to be done. Been here for four times still no resolution and top that they don't have systems to handle issues.

I didn't even visited the place but they upgraded the my postpaid plan. Without even asking me. Very bad service

The representative named Akshay fooled me into taking a expensive plan and also made false commitments about international roaming.
Looks like Vodafone is resorting to unethical business practices to cover-up its huge losses.

Each time I visit this Vodafone Store Punjabi Bagh I have bad experience. Rcently I had to visit the store 3 times to get a simple postpaid to prepaid conversion of my mpbile no.

Staff is not that goood. They help according to their choice. Thier target is only to make their customer, s network to prepaid to postaid

I alway very disappoint with staff and service they always sale you post paid sim. When you fiel lost sim case or any they just give you one option of post paid sim only. You well left with no other option. Try to avoid this center.
Thank you

Went for routine information. Should take less time then they took to solve our queries plus waiting time is awful.

Nice service very helpful department and service desk. But very poor mobile connection of Vodafone.

Votdafone provides awful service. All the executives recruited give you a half baked information.i lost a sim and reported.i was told to either have the sim delivered to my residential address or pick it up from a Vodafone store.in the first place there seems to be no urgency in dealing with customers.every exec.gets up to relax after attending one customer.i was told by the exec.that my SIM will be activated after two hours.when it was not activated after 4 hrs I called Vodafone help only to be informed that activation of my Sim is my responsibility.
No manager is available to speak to the customers to hear their grievances.they do not know if they have a store in Punjabi Bagh and what is their contact no.the lame excuse given: I will have to first find the store and then look for the contact no. THIS IS CALLED SERVICE!

2 vodafone stores are available in Punjabi bagh West, main vodafone store at central market, too slow service provider at service center as well as service network. Lots of crew members are here but very slow working process and the computers or other gadgets are old and not work properly.

I visited Vodafone store in Punjabi Bagh this afternoon. This was my second visit to this store. The first was when the store had just opened; and I had then left the store as a very happy customer. Today I was surprised to see the pathetic state of affairs. Just pathetic. Your logo 'happy to help' should be taken off immediately. No one was even willing to help leave alone happy. Out of all the crowd employed here there was just this one girl who tried to help me out (missed her name). The others were either busy chatting or roaming around, least interested in the work they have been tasked with. One lady on the first floor was resting her head on the desk and taking a nap, with me waiting to be attended. Shame on your service

Store is good but i was not satisfied with their services, some staff does not treat you friendly.

Waste of time the lady Deepika made us pay the bills in advance for no reason and neither did the new sim worked and neither the ownership transfer happened.horribleee

Seriously under staffed and poor attitude of customer service personnel. I went for plan change and had to wait for 1 hour 40 minutes.
If you plan to visit this store bring a bed sheet to spread and sit as they don’t even have enough places to seat waiting people. And don’t forget the food.
Out of around 8 counters 3 were staffed and they keep taking short breaks.
Vodafone cares is just a useless sham. Very poor experience.

Poor services
Just fooling the customers around. Waiting time is too much. Really don't care about the customers