Vodafone Idea Vi Store

Vodafone Stores is at Tilak Nagar, Delhi and I have been doing the needful thing for my phone connection with the Vodafone office since 5 yrs ago

I have visit vi store hari nagar for my number roaming service related it was a gud staff especially floor incharge shakti meet and resolve my concern and also helping me to inform all IR services details in deeply I am very impressed wel maintain the ambiance and gud staff Deepak and shakti.

I really appreciate and thankfull anita and shakti I visited to hari nagar store and my sim was not working and both resources to help to activate my number and in between housekeeping is coming and drinking the water I am very happy thank you VI for good treatment ti customer especially shakti/anita thankyou so much my sim for activate.

Very nice sttaf at Hari nagar center my Billing issue resolved by Anita in very smart way.asked for water also this is very best store.tnks vi

I must say that they take some time but the person who is in customer service is nice. I personally refer to Miss ANITA who take my issues in active efforts and continue follow-up with me.

Very grateful to miss Anita. My data is not working so visited vi store meet Anita who just slove my issue so quickly grt VI

Great customer service. The staff was extremely patient and went out of their way to resolve issues and answer all questions. Highly recommend this location. Special shout-out to Narendra Kumar for his help.

I visited to the hari Nagar store for the sim replacement staff are greet me with a pleasant manner they help me alot and gave me a proper information I feel very satisfied with the service.

The store is very neet and clean and store staff also nice and polite nature I want to give 5 star thanks

How is this store still open? The worst service ever one can get.
Staff people lie to the customer

Behaviour towards customer very bad at the time of solution of problems. They are shouting on customer

Useless store useless people.

Don't tell things clearly at one go seems illiterate.

Useless store useless people.

Don't tell things clearly at one go seems illiterate.

Cheating staff, putting all blames on customers while they are openly looting their customers. Taught them lesson and store incharge apologised for poor behaviour and improper treatment by one staff member namely Ankit. VI should take note of it and remove cheating staff and provide proper technical training and teach them also how to behave with customers properly.

Staff at this store is not even want to listen your problem. I went here regarding network issue for my mother's vodafone number but female staff (Ms. Anita) replied yaahan toh chal rha hai isme koi dikkat nhi hai. Really annoying with Vodafone Services, I might port this number in near future.

They are fraudster. Do not trust them. They sold me post paid sim just because i wanted ta new sim.

All staff have been treated well to me not being a senior citizen but as normal customer. Thanks to all.

There was no rush despite Sunday and work was done easily. There were two thing that attend was attendent was in very low energy.

The executives present there refused to update my profile despite the fact that I showed them my Aadhaar Card & Pan Card.

Hopeless service. They are not user centric people. I had recharged my No. With Rs 598 unlimited pack, but they kept on saying that my No.is inactive and amt.cannot be adjusted, neither they were able to issue me a new Sim of the same No.

Finally they help me and I m glad they help me in a good way. I appreciate girl anu who help me alot

1 is enough for them, they don't understand customer, and customer need, they just trying to convert into Post paid from prepaid connection. I went to upgrade my SIM card into 4G, Guy who was sitting there said me your number has blocked and can't continue, if you want same number it would be possible in post paid and will take at least 2-3 days after verification.

Staff is helpful by process is very slow. They commit thing but take good time to process things.

Since ages, Vodafone store is unable to assist and have no authority to reactivate the existing closed number. Pathetic experience.

Worst service. They speak rudely, unprofessional way of communication. Irritates the customers.

It's average problem solution center.they just don't care of.just sell r products and forget of services

Visited this place in connection with SIM Exchange of my Vodafone Idea connection. Such a prompt and efficient service that I was out of Store within less than 5 minutes after all the formalities and new SIM in my hand. The staff also is very Courteous/ helpfull and prompt in service. Really an amazing experience. Keep it up.

Horrible service is giving. Actually no service is given yet. We tried to port into 4G sim and it's been almost 2 weeks now and the number hasn't been activated. We had to visit the store twice in between, we kept calling the employees of the store but no answer was given and still they aren't answering the calls.

1 is enough for them, they don't understand customer, and customer need, they just trying to convert into Post paid from prepaid connection. I went to upgrade my SIM card into 4G, Guy who was sitting there said me your number has blocked and can't continue, if you want same number it would be possible in post paid and will take at least 2-3 days after verification.

Total fraud they loot customer in name of 4g upgrade of prepid and tell customer to switch to postpaid plan otherwise ur service would be discontinued and on the same day I upgraded my sin from another store

They are forcefully selling postpaid sims just because your number is registered in bank you dont hve any option to change your number.they said they cant provide prepaid sim as you are not 4g customer.avoid visiting this store

I went to upgrade my SIM @ Vi Store, Jail Road, the Staff who attended me said that my Number can not Update and your number has blocked if you want to convert into Post paid than I will work and take at least 2 day.

On this platform, mobile phone users pre-paid, or Post paid connection less than Airtel phone users, due to networks services.

Well maintained store, officials are also good.
There will not be any difficulty in identifying the store.
THERE IS NO PARKING SPACE FOR CAR COMMUTERS

Worst staff i have ever seen. They don't know anything. Would have given -5 if it was possible. The staff is always busy on their phone and keep the customer waiting.

So greed emplyee hare every empolyee not make good relation with customer
Not good sevice provider
Every employee eants bribe Mr ankur staff
Is not good only misguide of Coustomer
Plese terminate this employee totally bakwas

I went there for a new sim. That person was trying to upsell a new connection. Not good customer service

Pathetic experience. I went there to get duplicate sim because my sim got lost. They said that they can only provide postpaid sim. I went to another Vodafone store and there they provided me duplicate prepaid sim. Poor services and staff is not cooperative. They just make fool of customers and misguide them to sell their postpaid sim. Very disappointed.

Today visit jail road office, new delhi. Giving wrong information, anytime your no will be disconnect, since nine years using this no, wanted us to convert in post paid

Store manager is patheic.
Lacks manners how to talk to customers.
Her tone is full of bellicosity.
Behaves as if she is the MD OR MANAGER OR CEO OR CFO of the COMPANY.

She must not forget that she is "JUST" a low profiled store manager and not the aforementioned posts.

Vodafone is making its own reputation down by employing such people who do not have a command on their language and such ill mannered people.

Poor service.no coordination between customer care and stores. Make customers running for their issues. Arrogant floor manager. Not recommended.

Very poor customer service as they try to cross selling instead of help out the customer. Because of cross selling they denied to give the proper service to the customer

The most unethical business place to be at, staff has no courtesy, the manager Aman is a dead guy with no subject knowledge or customer service ettiqutes, the team is full of hardcore mentally disabled people

Customer experience is horrible in this store. They don't know how to talk with customer.they are just trying to sell postpaid plans to every customer.never faced this problem with airtel stores. Third class people third class service.worst service i have ever seen in customer care centre.

It's professionally managed showroom. Staff courteous Nd helpful. Suggest provide some sitting arrangement for waiting customers.

Worst ever service given by them. Don't rely on them they give false commitment also will not tell you the exact plans. These guys just want to sell their postpaid by hook or by crook. Sold me the 629 plan by saying its 529 all in and now I need to go to them again and again.

Very bad staff. It's been over 3 weeks and none of the staff seemed to care about my problem. Kept on telling to come the next day over 5 times. They should understand unlike them other people have work to do. Never had such a terrible experience. Very disappointed.

Customer experience is horrible in this store. They don't know how to talk with customer.they are just trying to sell postpaid plans to every customer.never faced this problem with airtel stores.

Postpaid to Prepaid
They also took money saying recharge will be done after conversion.

After 3 days number got converted but struggling a lot as number is not recharged by them in a timely manner and that’s why services to my number are down.

Vodafone care said its the store who can help you in recharge now.

This store dont provides any contact number to inform them then number converted and do the recharge.

You have to waste your time and visit them again because they neither care about the customer nor go extra mile in validating if its done or not. Because they have the money now.poor services.