Today I have visited this store and finalized a bagpack and sandles to buy. Total amount was around 4000. I told them that I have also one Wildcraft voucher worth rupees 1000. For which, the sales man said that it's a frenchise store and not a Wildcraft store. So, they won't accept store. The sales man also repeatedly said that you should have told me before buying anything that you will also redeem the voucher. This was utter unprofessional with no customer centric approach. Requesting others to think twice before visiting this store as this is so called frenchise and not a Wildcraft store. Will also report the matter to the company. Highly disappointing experience.
Absolutely unacceptable and horrendous service rendered.
Having been a customer of Wildcraft over the year's, stepped into the store with some excitement to find and purchase something.
The moment I enter, the guard asks what do you want? As soon as I respond that I am here to see and if possibly buy something that I like. He says I am not allowed. Then I responded, okay let me ask about the service for a bag which is out of warranty.
He lets me in, the service attendant, rudely responds that service is not available here and then when I inquire the price of products, he responds with a figure overloaded and double than what is available on their own website.
If you don't want to do business, shut down at least the commercial space would be available to someone who's enthusiastic to sell something in the most important bazaar of our country.
I visited the store to purchase a bag. The staff here are very polite and responsive. The ambiance is also good, with soothing music playing in background. Overall, it was nice experience.
Variety is fine, but mobile network is zero in this shop, so you cant compare price online. And in case of return of any product (within 7 days), the entire amount has to be spent in other products as they don't give any credit note for purchase in future.
Wildcraft is an Indian Brand of clothing, shoes, accessories for adventure tours. The brand has made a name for itself in the recent 5-6 years. You rest assured of world class quality of the items. The particular store at Connaught Place has nice inventory. Staff are prompt in service.
Everything for a traveller.nice place to shop if you're going abroad, especially students.lots of camping trekking stuff.jackets, shoes, rucksacks, organisers, etc.will really enjoy this experience in shopping.quality is good and so are the designs and colour combinations.prices are probably on the reasonable side for the quality.staff is helpful and not pushy.
No in store offers, they don't have all of their products either. I went to buy wallet. Not many options were available to choose from (much more options online). I didn't find what I went looking for. But got something rather useful. But good thing is, it's worth getting your hands on the product itself before buying.so that u can buy with confidence. The price is the MRP as it is (no discounts, most of the times). But you get in store warranty for almost all products (I've got 18 months). That's a good thing in itself.
The showroom is quite big, and according to me if you have seen something online, the same wildcraft products can be found here (in my case a camera backpack). Sales person is polite. All in all good experience. But they don't ever introduce discounts it may be a wildcraft policy.
I would like to thank you for being so efficient and helpful. I bought one trekking shoes during the end of Jan 18 however due to my travel I couldn’t get the time to change with correct size however, today I went to Wildcraft CP branch to replace (after 3 months) despite of the delay the entire team of CP outlet staff helped me to findout a replacement since the model which I chosen is discontinued. I will be recommending First brand as any material for outdoor activity!
I would like to thank you for being so efficient and helpful. I bought one trekking shoes during the end of Jan 18 however due to my travel I couldn’t get the time to change with correct size however, today I went to Wildcraft CP branch to replace (after 3 months) despite of the delay the entire team of CP outlet staff helped me to findout a replacement since the model which I chosen is discontinued. I will be recommending First brand as any material for outdoor activity you were the only brand as I am extremely pleased with the quality of customer service provided to me. A big Thanks to entire CP team especially amiable guy Niraj and Joginder who based out of Rohini outlet. All the best with lov Dhimoxx