BEST WESTERN DALHOUSIE

All staff are well behaved and courteous. Special mention for food and beverage. Food quality is excellent. The hotel is situated in serene atmosphere. Housekeeping is also very attentive.

All services are very nice and staff was was very polite and good specially thank to Mr suraj and deep

Staff is so Polite, Best Hotel for Family Spacious Rooms, Food Quality is good
Superb Experience.
Safety is too good.

Its was pleasant stay here
All staff members are warm and so kind and helpful in nature

Amazing location and
Food is awesome.

Overall it was worth staying here and feels like home

Very bad experience with the hotel.they charge like 5 star property, food quality is very poor and pathetic. This review is not for the sake of writing a review but to warn the other people to not check in here. The services are zero compared to the Rs 10000 we paid per night. Stomach has been upset and the full family has been vomiting since we’ve been here. Please do not stay here if you want to have a good vacation with your family. Our trip is ruined, don’t ruin yours.

Best place to visit nd stay at Dalhousie. All the staff very friendly nd helpful but Karan Kumar is best dealing. So I suggest highly recommend this place to stay

Great hotel and great staff.
View from the rooms is spectacular.
Special appreciation to Mr Jeevan and Mr Naresh and their respective team members for their good service during our group visit in March 2023.

Sanjay took excellent care of us, room was amazing (401) and very very spacious overlooking the valley. Good food variety but lacks an international range.

Awesome experience… best place to stay in Dalhousie… great view … courteous staff … would highly recommend… little away from the market.so, it’s better to plan dinner in the hotel itself

Best in Dalhousie.great location.very peaceful and very helpful staff.food is yummy.will stay here again for sure.thank you team best western for wonderful experience.

Best place to stay at dalhousie. Very courteous staff. Fabulous hotel. Fantastic valley view. Calm and serene location. Very high value for money. We had great stay here. Moved from a town center hotel to this place and it was a fine decision

Excellent room service excellent check in check out.everybody have good attitute behalf of the guest. Mr. Sanjay at reception guide us very nicely about the tourist place. Rooms are nice. Every thing was excellent. We are total happy and satisfied. Thanks.

Best place to stay in this hill station. Excellent customer service and facilities. Friendly staff and beautiful ambience. Must visit place.

One of the best hotels in Dalhousie.great for family with kids and also great for friends.nice terrace with bar and plenty of parking…

Was checked in to the hotel smoothly by Sanjay who is a very helpful lad.all staff members are very nice and welcoming. Breakfast buffet options are limited with chicken salami and eggs only option in non veg.and poori aloo, dosa, idli, vada, sandwich, bread toast, tea and more. Overall buffet food was good.

Room was nice and clean and sheets and pillows were of good quality. The view from the room was astonishing. We could see the whole valley. Mesmerizing.
No slippers, toothbrush, toothpaste and showercap was provided in the room, however upon asking from staff members we were provided those things without any hustle.

The only issue we had was with the food that we ordered in room. We ordered masala papad at first which came out very very spicy so we had to get it replaced. Secondly, we ordered Chilly chicken and Green salad which had too much black pepper.but we didn't bothered to change it.

Overall the stay was nice, staff was friendly. They need a better trained chef.

Thanks

About 2 km (10 minute drive) from Gandhi Chowk, the hotel is located slightly outside the town. The entrance to the hotel is a little unpleasant as you have to climb a couple of staircases which quickly gets tiring due to the high altitude of Dalhousie. The rooms are spacious with good lighting. The view from the room was stunning! We faced a little problem with hot water initially but it was resolved later. The choice of food in the restaurant was limited & the taste average. The service a bit slow. Otherwise a good place to stay, it is starkly shadowed by its sister branch at Dharamshala (which is apparently Best Western PLUS) which was a highly recommended place to stay.

Loved the stay. High quality rooms. Newly constructed and excellent property. Food was also amazing. Only drawback: 40 stairs without lift is little difficult with senior citizens

Very bad hotel not available Room driver and food very difficulty room charge and staff is not listening for any guest here is all buddy fake ID hotel employee manager hotstar parking holder because here is not good parking area

Excellent property with very friendly staff. Service is very good and the food quality is also excellent.

Good place to relax. It has a wonderful mountain view. Front desk manager Dhruv Sharma is your goto guy for everything at the hotel.

Rooms are very good, but food quality is not up to the mark. Average buffet with limited options.

Main problem for Driever (1) Driever Washroom top of Hotel and Drievers are not allowed to go from Lift and there are 160 Stairs. (2) No Driever Room (3) Hotel is far from main Dalhousie.

Nice property, beautiful rooms. Excellent service. Good food. Road reaching the hotel is generally jammed.

This is a simple luxury hotel with great rooms and restaurant but no other facilities.the balcony on top of the hotel affords a great view of Dalhousie Sadar Bazaar area.nice place to relax

The property and amenities are world class. The location is slightly off the township but best for a relaxed, peaceful stay. The staff is courteous and food is good.

Good service by Mr Karan Sharma and reception Mr Sanjay Kumar
Special care taken my child during break fast and dinner.

Very nice service during stay on hotel

Over all ver nice to stay

It was really a wonderful stay at the hotel. The staff was very polite and cooperative. Special thanks to the chef for preparing the food on special request. My family rated 10 out of 5 to this hotel.
The service provided by the staff was really good and the food was also amazing.