An absolute disappointment. Total Fraud. Seeing the hotel exterior, interior n location thought that d service too shall be great but certainly they didn't live upto our expectations The STAFF is pathetic. No manners at all from top management to the ground level all are sailing in the same boat. I wouldn't ever recommend this place to anyone wish they had basic courtesy which they lack totally
Excellent place, very comfortable rooms with views you would keep staring.the place is worth the tariff, best part is their hospitality, when you have personal attention and get help from the staff, your time and vacation is worth every penny.
Many thanks to Mr. Uday, Saurav and Mukesh, for making our stay memorable.
Stayed here for a weekend with my family and completely enjoyed my time here. The resort has clean and well maintained rooms with great view of the valley. The food served is good and their coffee is a must try. Special thanks to Mr. Udayvir and Mr. Saurav for making our stay the most comfortable, pleasant and being a wonderful host.:) Looking forward to visit again.
The place is beautiful. The view from balcony is superb. The rooms are spacious and attach with balcony.bathrooms can be modified.service is excellent.the food IA awesome. The staff is very polite and cooperative.overall we enjoyed staying with them
Good place for the view of nature BUT one of the worst experience we had on hospitality front. Some guest were complaining of leaky roofs, the food wasn't great. The hospitality people were behaving as if they were doing us a favour by feeding us. The buffet was limited in quantity. The bread would come late by the time the main dishes would turn cold. The managers would just turn deaf ears towards you and if you insist on something they would turn to the support staff & frustatingly tell them to do it. As if they were helpless in getting the things done. Overall it was one of the worst experience in my life at any of the Hotels.
We stayed in this hotel for about 2 days The rooms were good and gave us a beautiful view The staff was very polite and Mr Manjeet was very helpful They gave us good quality food The resort provided us with the best facilities for enjoyment like pool table, badminton
In short, I recommend everyone to visit this place
Pathetic and old - gone case property Hard to find worst than it Don’t have working kitchen 1000 for bonfire with wet log Never ever think of considering it
Hotel Incharge was very prompt and helpful in guiding. Superb property for families with Big Rooms. Big Restaurant attached with Snooker & TT. Big lawn area where one can sit and enjoy the view and bonfire and other activities. Very helpful and manned staff.
It was really good experience. This resort is really good and the hospitality is awesome. This resort also provide indoor Games and are the services are really good. If you visit Chal please visit this resort for good view as it is located in good place.
The atmosphere is very comfortable. The food is really delicious. The view is beautiful. A very clean and hygienic place, i really enjoyed my stay here! Really recommended.
Had a good time, Experience was wonderful, spacious room, Environment was great, staff was very helpful, great pet friendly hotels Just one criticG maintenance should be more Better. Overall good experience
An old Rustic property situated sorrounded by Lush green Deodar, Pine and fruit trees. Rooms are quite large with big balconies to enable its guests to enjoy the calmness, serenity and beauty of nature. You can actually feel like sitting in the lap of nature. Nature plays it's music in abundance in the form of wavering of leaves with the cool breeze, singing of birds and cricket and music of jungle. Food is very good. Staff is highly courteous, they make you feel at home. If you want to take a break from maddening croud of cities.visit here to feel the calmness and rejuvenate your body and soul.
An amazing place to spend time with loved ones. Services were on point and rooms provided a mesmerising view of the Himalayas. However, one must have their own vehicle as there is convenience
Fern-hill Resort Excellent Leisure and Hospitality Resort with beautiful, scenery around. Fern hill resort is an Peaceful Location with awesome Scenic beauty.
Restaurant with Excellent Mountains view Yummy Food With varieties around.
Amazing place if looking for a sometime close to nature and less crowd. Can spend quality time with family, perfect for couples. View from the balcony, staff, food, service, safe parking for cars. Thanks Uday Ji, Rohit and Mohit for unexpected excellent service. Will definitely recommend.
The stay was good, nothing more I can ask for. The location, the room all was perfect. Even the staff was very professional and polite.
The food was yummy and great, but the only thing that bothered me was that the food is costly. So, if anyone is considering to opt for this resort, buy the package which includes breakfast and lunch/dinner.
And, don't worry about parking, they have ample amount of space for that.
It was pleasant staying in Fernhill resort. The famous Kali dibba temple is around 2kms from here. Each staff member was polite. We enjoyed our stay. Good for family n couples both.
Rooms and Washroom not clean at all, the pot was broken, there were hair in the Washroom sink. No water in washbasin Service is slow Over not a good experience at all, will not recommend this property
From owner to Staff, not only they ensure best service but also make sure they personalize the stay. Rest is taken care by the amazing views & beautiful sunrise view from your bed.
Fern-hill Resort Excellent Leisure and Hospitality Resort with beautiful, scenery around. Fern hill resort is an Peaceful Location with awesome Scenic beauty.
Restaurant with Excellent Mountains view Yummy Food With varieties around.
Beautiful property with great green gardens and many more games give you the ultimate pleasure. Staff is very friendly and Food was great. Must visit this place.
Hi team, I know m bit late for this. I visited this places around 15th of august and I must say staff was so nice. The whole place is very pretty. Rooms are spacious with great valley view. We stayed there for 2 nights and enjoyed a lot. Staff is very generous.
Experience was beyond words. Everything was just superb, the veiw from balcony, food, friendly staff. And most amazing experience Was to see Aamir khan daughter Ira khan staying in the same hotel. 100 out of 100.
Good place to stay.rooms are spacious.no phone in room. I'm giving 2 rating only because manager doesn't deserve to be in hospitality sector. We booked room for one night and requested to confirm next day stay in the morning, which manager agreed.when we went in morning he informed that room has been given to someone else (without checking with us even once) and we will be shifted in another room.we were upset but kinda okeyed but after sometime he said thay he got bulk booking and now we have to move out. What the hell? Pls decide urself if you want to stay.
Ps: As a courtesy, he talked to 2 hotels to shift us there.we never went there and went to Kufari Pacefic resort on our own and it was really awesome place and kind of make up for the morning fiasco.
Best resort in Chail. Excellent hospitality, a true hidden gem. The staff are very hospitable and the owner Udaiveer attends each guest personally. Must recommended place.
It's a good place to stay in clam and peaceful environment.hotel staff and services are excellent. Hotel manager Mr. Uday is very supportive and help u out if u stuck in any problem.
Would definitely recommend staying here if coming to chail. One of the friendliest staff ever, going back without any complaints about anything. THE SPOT TO STAY.
Hello everyone, First most thing I wanna tell you about this resort is it’s a third class resort. Very arrogant owner his name is Uday. We were four girls visit their just for a day, we have confirmed our booking from Delhi n we visited there he said mere pass rooms available nhi hai jo h wo lene hai toh lo warna jao yaha se we came back from that place back to Delhi in just one day. Our whole trip spoiled just bcoz of that aas hole UDAY. He misbehaved with us please it’s request don’t visit this resort shameless creature he is.
I visited 2 days ago and stay was very comfortable. We got immediately assistance for accommodation. Food was very tasty, specially Dal Tadka. Balcony View is Very Good. Will go and stay again if we visited Chail.
I visited this hotel first time and it was a great experience. Staff was very polite and cooperative. Food was also very delicious. Rooms are very large and spacious and the view was very picturesque from the balcony. I completely recommend this hotel.
Ultimate view hai boss yaha, come and Enjoy it's a life time trip in Nature, kuch do nothing, sit in fernhill balcony and enjoy Pure Nature bliss. Sumit Rana was a good host. Hats off team fernhill
Location wise one of the best in Chail. I stayed in valley view room and that’s the best thing of this property. Mr. Uday and staff member Mr. Sunil were very cooperative. Food (other than Poha, Tea*****) & cleanliness of room is average and needs to be improved. Room service was great. Overall stay was very comfortable. If you’re looking for a peaceful stay in lap of Himalayas than this would be a good choice.
Nice location. No troubles in reaching the hotel Parking - ample space for parking Residency - a great location with view to Silver spoon at the opposite hotel. Food - as per the hotel location, food quality was good and healthy. Could have improved on mutton Services - a servers were designed to help you with all your needs. Bornfire - they have a blessed garden with a view of complete mountains. It's a great place to live in
A great place with numerous games, a very friendly host and finger licking food. Largely spacious clean, sunny and cozy rooms with super clean washrooms. Looking forward to come here again!
The hospitality of the resort is amazing. Every staff member is very cooperative. Hotel manager Mr. Uday is very supportive nd caring. He was available at every call nd everytym. He takes care of each and every guest personally. They serve fresh delicious food. The view from balcony is superb. I will highly recommend this resort if u r coming to Chail. The resort is near by Kali ka tibba. I will visit again here.
I stayed in Fernhill resorts Chail for two nights. I am sharing my detailed experience of my stay.
Following are the salient points of my stay
1. The Hotel is located approximately 4.00 Kms from Chail and in a remote location but view from the Hotel is very nice (Photos Enclosed).
2. The Hotel is old and was built in early 2000. Hence Rooms carpet and design are old and a little smelly. No extra accessories are provided by Hotel like toothpaste, sleepers, shaving kit. You have to manage on your own.
3. Staff (Mr. Manjeet) is very Cooperative and humble and will do almost anything you request them to that will help your stay more comfortable.
4. Food is okayish. In Breads only Butter roti is avilable.tandoori roti/naam are not available. Bar is not available here so you have to bring your own liquor.
5. Bonfire is available but it is very expensive around Rs. 1000 for more than an hour.
6. Bike riding at Rs. 100 per hour is available. But avoid it as roads are very narrow and steep.
7. One good thing about resort is located very near to Kali maa ka tibba which is one of the main attraction of Chail and other main attraction is Chail palace which is also located approximately around 4-5 Kms from resort.
8. Parking is available in resort.
9. Place is very quiet and view from resort is very serene.
10. Table tennis sport activity is avilable in resort for time pass.
I hope above points helps you to decide whether to stay there or not.
I booked this place for my parents and self for a night and let me tell you it was a terrible mistake. The management and the owner are least bothered as the hotel is extremely smelly and stinking.
After multiple requests, they changed the rooms and it took them 1.5 hours to make an empty room. This one was even worse with water clogging in the washroom and later entering the room. The jet of the toilet seat was connected to the geyser and even after reporting it wasn't treated.
The beds, towels were stinking and when we asked them to change the staff was misbehaving and abusive. Since we checked in, all they wanted from us was payment and check out at 10: 30 AM next morning. Food was even worse as the menu was as basic as a dormitory food.
All in all a pathetic property in Chail and definitely please don't ever considering visiting this place.
First of all it's not a resort. It is a secluded hotel with couple of coloured flags with no other place nearby. The Management is a couple of local guys. Issue of poor quality rooms was not resolved by MakeMyTrip.
They don't even have chairs for people to sit outside. Electricity is erratic and hotel management doesn't want to switch on generator.
They charge 1500 for bonfire citing some weird rates. 100 for playing billiards which is in hotel lobby.