The staff is very good. I reached there at 1 am and i was not able to find the hotel then i called the hotel and one of there staff came to pick me up. That was really nice.
The rooms were good and clean, the view from our room was so amazing that I couldn't help looking at it for hours on the day we arrived, although the place is kind of far from Mall road but as I rented cab service for 2nd and 3rd day so that wasn't an issue and only vegetarian food will be provided which is prepared on demand, very cozy and homly vibes, I booked it through OYO so got it for a good discount for 4D3N (Although i realised later that there wasn't much to see around Shimla for 2 whole days unless you wanted to chill around the town for second day). Overall satisfactory experience.