pine villa

Late Post. I had visited this place in July. At the outset let me tell you that the caretaker Deshraj and his assistant/cook left no stones unturned to make our stay comfortable, and for which I really appreciate their gesture.

However, it would really be grateful if Mr. Amit could take care of the maintenance of the house itself. The walls were severely damp and bathrooms were not clean at the time of check-in and were quite awful with bad smell. The road that leads to the property is highly risky and needs maintenance from scratch. Apart from these, the view from the balcony is really breathtaking and so during the time of the sunset. I hope they will build the road and take care of the rooms. Good for weekend get-away.

Hotel is vary good and location is vary beautiful this place is vary graceful and staff is very helpful and friendly

Blanket cover plain cotton not available winter cover. Bcs cotton cover it's to cool. Pls arranged this same

We had a booking with them through booking.com with a free cancellation until 6 pm on the day of arrival policy. The day we had to check in (planned check in around 3 pm), I recieved a call in morning, around 10, from pine villa asking for advance. When I told them that I will stick to the booking condition, which was 'no prepayment' the person on the other end told me that pine villa has more enquiries and we will sell your room to someone else (in a very rude manner). I contacted booking.com, they asked us to go to hotel and that if the hotel didn't give us a room, we will get another one from Booking.com. I, anyway, didn't expect them to be so un-professional and I reached the hotel. There was nobody at the office, when I called them, they said that we have given your room to someone else as you didn't pay the advance. We were a family of 8 people with a lot of luggage, anyway, we contacted booking.com again, they asked us to ask hotel to inform booking.com about cancellation. We went to their office to request them for confirming booking.com about cancelling our booking. Then it was a completely different story, the way the guys, who manage property, behaved was so ill. Honestly, I was afraid, I didn't find them civil enough. We were on the roads for next 2 hours, figuring out a solution while booking.com was asking for more and more time to fix the issue. We booked another hotel and checked in.

Long story cut short, if you want a confirm booking and nice (just civil enough) host, book somewhere else! It's also not in a good location!

It was a good stay in pine villa between the calm and quite nature. The property needs much more improvement in quality of food and service and facilities

Worst owner. Worst staff. Pathetic way of talking. Booked the Property from bookings.com and even after the confirmation did not provide us the rooms. Were not polite at all. Wanted to give negative rating but there is no option so giving 1. Don't go here. They are fraud. Owner name Amit Thakur.