Wasn't as Clean as it could have been BUT, the views were spectacular, the staff were helpful regardless of which time we asked for. And overall the location is in between most of the places you'd want to go in Manali.
Location by itself is wonderful. Hygiene conditions and food were damn. A lot of people vomited or had diarrhea. The staff does not understand English well enough. Requests must be repeated several times. The owner was feathering his nest on our expenses, and prices rose 4x times prior to our arrival. This is the way of doing business? If you want a pleasant and undisturbed stay, definitely book another hotel.
Snow Flakes resort is a very good hotel. Excellent service with excellent staff who are ever ready to help. Hemprabha and Rakesh at front office are ever ready to help with a smile. Mr Devraj Duggal F&B with his team are very good and courteous. Mario Rao a Happy Guest.
Very nice ambiance and service is wonderful. Rooms are big in sizes. They upgrade for free if the rooms are available. The only issue is food dishes are repeated and hence guest feel bored eating same food. My 1 rating down for food repeatation and less options in desserts and breakfast
Booked a room with jacuzzi for honeymoon. The jacuzzi does not have privacy and you could see half of the view with other hotels and resorts. The interior of the room was average not worth the price paid for a night. Paid extra for decoration services which was average decoration and the food and milk with the package was tasty. The reception area, lawn and restaurant area was amazing. Just the interior of honeymoon room was not that amazing the curtains and interior did not match with the amazing exterior.
We are currently staying at this hotel. We are having a mesmerising experience at this property. Staff here is very kind & courteous. They are very cooperative in every manner. We were served JAIN FOOD throughout our stay. A must experience hotel in manali
Good resort, 15 mins drive from mall road, beautiful view from the hotel room, polite staff, good food, not pricey, Worth stay, definitely will come again,
"This was the first time we travelled to Manali. We had checked in hotel on 3rd Dec, 2021. We was there for 3 nights. We stayed 1 night in deluxe room and 2 nights presidential suite and honeymoon suite. Rooms are spacious with private balcony. Whole property is neat and clean. View from room was simply amazing and breathtaking. The hospitality is amazing. Staff is very polite and humble. Buffet breakfast and dinner was delicious but we liked the dinner more. Even we enjoyed bonfire with live music, drinks and Sheesha at night.
Thank you Snowflakes Resort & Spa for memorable stay. Cheers
A good picturesque resort with a beautiful mountain ️ view & pleasant atmosphere. Room's are good, clean & well maintained. The dinning hall is very nice, clean & the food was very good. Above all the staff was very humble, polite & co-operative. Wish to come back again & enjoy the hospitality.
Best Resort in Manali in every aspect, elegant construction, amazing views, superb food and perfectly trained, experienced and helpful staff. Perfect value for money.
Best resort all staff are very cute and always smiile In face best food mountain view my life s best thing in this resort thank you snow falkes, thank you all member of snowflakes
Snowflakes Resort is beautiful and in the list of top most famous hotel and resorts in Manali, Himachal Pradesh Stayed here for 2 days and the Food, Room service is perfect without a doubt. Mr. Nakul and all the staff is so friendly. Near to shaminala, Sharbari mata temple and Manali bus stand. As a photographer wherever i go i want Balconies with serene views and Here in Snowflakes resorts i found one to see magnificent himalayas. - @i_rishie (Rishabh Jaiswal)
Rooms good, staff courteous but housekeeping dept needs training. Simple thing like shower cap was difficult to explain. Toiletries anyway were being kept for one person and that too most of the times missing. Teabags and dairy creamer were so limited as if they were worried about us making up a shop and sell them if they supplied 2-3 more per day. Food was ok. Not much variety though. Bathroom dry and wet areas were in a weird way separated. As one would step in bathroom, shower area, then separated by half glass partition wc and washbasin counter. Foot mat if kept in shower area was getting wet, if kept in wc area then to go out of bathroom again feet would become wet. Also bathroom drain was everytime remaining clogged for 10-15 minutes, making it slippery too. No bath mat /foot mat was provided for coming out of bathroom with wet feet as one had to come from dry area to wet and then out of bathroom.
Thank you Nakul sir and Team Snowflakes you are truly amazing I felt like I am in heaven Amazing service clean rooms best staff also best cab driver Rahul brother your nature is amazing food is tasty we had lots of fun at the resort and they have wonderful spa also again thank you so much Snowflakes resorts ️
I visited this place with my kid and wife…. Was not sure in the first instance whether they gonna like it or not…. But too be very true the services we were offered …. The food served and the hospitality we received was top class. The staff was well cultured and very friendly…. The GM dere is a true gentleman. My small daughter just felt like home Its a beautiful place and very cozy stay… Must recommended for the visitors
This resort is simply awesome with a beautiful view around it. Staff are very polite and helpful. Had a very comfortable stay and enjoyed it the most. Has a fantastic spa inside it and an awesome open restaurant with live music which is awesome and really appreciable. I am a travel enthusiast and have been to various resorts/hotels but here I cannot forget to mention that we met Nakul at the reception and I must say he is one of the best Guest relations Manager I have ever come across. Thanks for the entire management and staff of Snow flakes Resort you really made our visit memorable.
Our stay at snow flake resorts manali last week, was great in terms of many things but mainly due to rooms, overall hospitality and amazing travel assistance from hotel's taxi services led by Mr Rahul, due to his professional behaviour, flawless driving skills and having very good knowledge about Manali tourism. We were extremely happy to have had cab services by him. Apart from this, the Resort had nice views from the balcony, offered cosy rooms, live music, hospitality services and good food services as well. Thank you
First of all I would like to say that photos of this place so not justify its actual beauty. It's location is so serene and calm and rooms are neat. Food is fantastic and more than anything else the staff is so polite and helpful. I would be coming back again and will recommend everyone to plan to stay here if you looking to travle to Manali. Keep it up Snow Flake team
What a bunch of jokers, I stayed for 2 nights not three. I jokingly asked for a discount of 300rs which I paid in a second when you said u will have to pay by any means. Your maharaja suit itself does not have proper curtains. Yes I abused when your owner abused me first. Don't try to disregard my comment I will come back hard at you idiots.
The hotel is very beautiful. The only thing I did not like was the breakfast. The taste, quality was just not eatable. Rest everything is very nice. The staff is very courteous and polite
This is our 3rd visit to this Hotel. The staff.the services.hygiene.location.scenic beauty.snow covered mountains.orchards.everything is so perfect. This was my daughter's ND husband's b'day trip.we stayed in PRESIDENTIAL SUITE.the room with perfect views. Beautiful b'day decoration ️️. Must visit this HOTEL once.
Stayed in the family suite from March 1 to March 4th 2021. Nice stay. Courteous staff. Breakfast was very good. Even if it is little away from the busy Mall road it is really worth the value for the money. In the apple season it will be like a dream to staying in the middle of the apple gardens/ trees.
This is an awesome place with awesome room, balcony and tea area. I stayed here three night four days with my team of FDG, I got awesome experiance. Hotel staffs are very coperative and customers friendly few of the hotel staff helped me personally a lot "Sukhwinder Kaur and pratibha" thanks both of you to help me in all situation. One of the member of hotel staff "nancy sharma" is very energetic and loyal with her work she visits all the tables in each two minutes, i'll really appreciate her.
Very good resort. Best room in manali. Maharaja suite we stayed nice view with jacuzzi. Good experience. Spa not upto level to be improved. Over all very good.
I love this place. The rooms were very spacious. Excellent hospitality and cooperative staff. The food was delicious. Positive environment around this place
Snowflake is such a tremendous experience one can ever have. Excellent location. Food was delicious and staff extremely polite and courteous. View from the room was awesome. Enjoyed dining in open terrace with live singing and bornfire. Recommend place to all. Would definitely go here again when we will visit Manali. Keep it up.
The money was lost in the hotel and The service has been changed and If you check the checkout in the first place, then checkout the check out date of the checker and do not show any money in the room and you can check out. The best food quality is
Friends enjoyed staying there. Cool place with good Live music in evening. The only thing was there was no game for adults. Snooker was there, however it was paid. And I feel, it shouldn't be paid for guests who books their stays there. Customer service was good in restaurant. Worth visiting.
First of all it is not a resort and it is a hotel. The rooms are too expensive when compared to other nearby hotels.the rooms are not worth of what they are charging for it. We travelled in group and booked 8 honeymoon suites but the hotel staff gave us only 2 of them and rest 6 where lesser category rooms I.e. Super deluxe.when we inquire with them they say that the same are honeymoon suite and not super deluxe.you will not find any difference in room categories. But the fact is they are just super deluxe.you have to end up paying more for rooms. Rooms are medium sized.we have to call numerous times at reception for hot water as they turn off the hot water and also the water pressure in taps is very less, when we ask them they switch on some pressure pump then we get water. The breakfast they provide is pathetic. The ala carte food for lunch and dinner is good. The staff is good and co-operative. One thing I liked is they have live music at terrace at the time of dinner.
It was my first visit to manali along with my group of cousins.snow flakes is one of the best stay in Manali. We really loved the ambience, food, rooms and room service. The mountain view from balcony is truely enchanting. The staff is really polite and helpful. They are very responsive. I would strongly recommend snow flakes whomever planning to visit manali. Big Thumbs up
Snow flakes is such a splendid experience one can ever have. The hospitality is commendable. It was amazing staying here. They took special care for our Jain menu. Food is delicious. They deliver services so amazingly. You will be mesmerized.
Amazing Resort. Nice view and just exactly the place one want to spend his time. Food is also amazing. Very nice and polite staff. Keep up the good work and thanks to Mr. Pankaj for managing the booking.
Good and nice view from room. Good and clean spacious room. Thumsup for room. But Specially their reception staff were not friendly and also behaved rudely. Their lady owner was very humble and sweet. Thumsup for food and their Dining staff they were very sweet and friendly and also quick as well. Specially mr.devraj.
It was a lovely experience, staff is very good, polite. Best thing about this resort which i liked the most is live song by singers at dinner time. It sets the mood Food is great. Most of all view from you balcony is stunning. Only one thing was missing in room that is bathtub, rest all is good. To compansate this thw have SPA also.