Not happy with Airwire services these days. I called to help desk and inform my issue with N Kalyani but she is not able to help me and still I am facing internet issue. This issue starts from last week and still it is not resolved. Not sure how helpline people are working in Airwire as they didn’t provide solution to their customers
I have been using it for more than 2 years now. AirWire is a hassle-free fiber-to-home broadband connection with stable speed, minimal downtime and quick support. Quite happy with it.
I regret taking Internet service from them, I've paid 8k+ for 6 months, and the Internet is most of the times down and there is no proper service from their team, they don't receive your call, even from the tech support team, everyone is always giving you reasons, no co ordination between them, total complete utter waste of my money and to be very honest very unprofessional of them to an extent which actually feels like they are looting you. And don’t believe about their OTT plans, they are lying. It’s been almost a month and I’ve received none of my OTT subscriptions they promised with the 6 months pack… Bunch of sales people lying about the plans, bunch of technical people lying about the service.
Very bad connection. Every second day there's an issue. Every time after raising tickets the issue will still take time to resolve, they take more than 6hours to resolve the issue
The internet speed is not as per the plan even though the plan is 300mbps would receive only upto 60 to 70 mbps. There are intermittent disconnection most of times during morning and evening.
My overall experience is satisfactory. I'm using Airwire broadband connection from last 1 year. The service is also good whether it is for technician or customer service. My one request to you please try to develop one application for AIRWIRE so that we all can use and have track on finger tips anywhere.
Good assistance with the team. Way was approach was very good with the CS team (Kalyani) Thank you team. Installation was quick and neat. Internet is working fast.
I appreciate and recommend Airwire Internet Service in KR puram local. Dinesh was excellent executive to respond and support immediately. Overall service was good and fair. I gladly continue their service for next cycle.
Quick response on any internet connectivity issues, with minimal time of resolution in the town. Thanks Airwire team for the making us connect seamlessly across the internet during wfh era!