Apollo Sindoori Hotel

Quite convenient for attenders of Apollo hospital patients to stay in. It is right next to the main entrance. Lift was out of order and room was on 4th floor. Impossible to go up to if the person staying was elderly.

They offer a complimentary "continental" breakfast when room is booked. What you get is a couple of idlis/upma!

Hot water is an issue. Said to start after 7am, but didn't really get any.

Room cleanliness was fine, linen was fresh. Room has no fan, only AC.

It is a stay of necessity for patient attenders. Don't expect any more.

Pathetic. Cockroaches crawling all arou d the room, toiletries such as soap, tussue paper, towels, hand napkins not available. Bed sheet changed after 2 days. In tje name of complimentary breakfast we got 2 Idlis with very little sambhar and chutney. We opted for this hotel just because it is in the campus of Apollo Hospitals from where we have our 1st followup post surgery in coming 3 days. There is no proper management, hotel management taking advantage of patients situation.

The location is ideal, closest to the hospital. Can run back to patient side when called. We stayed several days. Some days were unpleasant because other guests filled the floor with smoke - wouldn’t listen to management. Rooms are not easy to get, but Ms. Pushpa is very very helpful, though there only so much she can do. Housekeeping -Mehboob, room service boys all wonderful. Night staff Vijay also super super helpful. Can’t thank enough. The rooms were cleaned to my specifications, I didn’t want any smelly products. This was exceptional, they provided extra blankets. Everything was clean.
There could be some improvements. Please install geysers so that we can bathe with hot water at any time (only if sun is up from 8 or 9 is very unexpected and off putting - though it wasn’t an issue for one of us). This was the ONLY hotel in my entire travel experience that does not have convenient hot water. I won’t remove any stars for that as they were so nice to us.
Would be nice to have a kettle to heat water to drink. I heard some fridges don’t work and there are leaks. There were leaks in private and executive rooms in the hospital. The Sindoori itself is in dire need of remodeling- MAJOR remodeling. Windows broken, water comes in when it rains, can’t leave anything by ANY window. Several rooms have entirely broken toilet seats- it is to be seen to be believed! All or almost all of the water fixtures leak, with bare tape applied. Shower heads don’t work. Bathroom floors are sloped in ways that water moves away from drain, even leading into the main room. There is no offer of towel or bedsheet service but they will provide ungrudgingly if asked. The staff deserve kudos for doing a great job.
The design of the hotel is great; building and execution an entirely different matter.
Breakfast is included, self service - service guy is a bit of an odd job, Jeeves stiff upper lip types. He objected to my assistant taking two eggs when he had no problem with everyone else. This was the part that is quite shameful behavior. He is very polite and respectful towards the doctors but decided to discriminate.