Apple Premium Reseller - iPlanet, Indiranagar

Thank you Ahmed and all staff members for helping us with the product that we wanted. Happy to visit your store. Highly recommended!

Mr Ahmed (sales executive) has given an excellent service and the team members were very polite and we are satisfied with their business

. Extremely bad service today at iPlanet Indiranagar. Firstly, the staff misled me by saying that the Pink iPhone was in stock and once my old iPhone diagnosis was done (this was for exchange and entire process took about 45 minutes) and I confirmed the purchase, I was told that the phone is not in stock and might not be available for next few days. Also, they offered me an exchange price of 24k for my old iPhone 12 but since Pink wasn't available, I said I would return once its back in stock.
However, in less then 1.5 hours, they called me to inform that the 256 GB Pink phone is now available and I could come purchase it if I am interested.
Once I returned to the store to make the purchase in the evening, the same staff informed me that the exchange price had gone down by almost 4k citing new reasons. The whole experience seemed like they were scamming the customers - either the staff were being dishonest or they were trying to intentionally mislead customers. Either ways, not recommending this store to anyone again.

It’s a pleasure purchasing in the iplant indranagar. Divya assisted with the process seamlessly l.

I was extremely pleased with the prompt and efficient service provided by Mr. Ahmed. He responded to my request with lightning speed and delivered exactly what I needed. It's the best customer experience I've had in a long time.

Awesome service and great vibes! Quick and seamless billing by Shalini and her work ethic is great.

It was our first ever apple purchase, the process was really smooth. Divya were really helpful we got a good deal and the over-all experience was great.

Our visit to the iplanet store was amazing experience at the store shalini was very helpful and guided me about all the products.

Went to buy an apple watch, literally no one was interested in helping out.

The attitude of the staff felt condescending.
I've been to actual apple stores and even there no one acts this entitled.

I purchased my first i Phone here, Rajesh was of great help and I highly recommend coming here for apple products over amazon.

It’s was a wonderful exp at iplanet Indiranagar Store… the much needed guidance and support from Safi.

Thanx Devendra your owsam excellent experience form dev I am very happy tu form iplaner thanku dev

Great support from Sahana the staff was very helpful and friendly and have complete knowledge about all the mobile thanks for the great service.

I got a Macbook today. Rameez had assisted me. He is very thorough, polite and he has patience. He explained me everything. Thank you!

I had some some issues with Macbook, Rameez again helped me and guided the entire process. I really appreciate it.

Mrs Shalani, I had very good experience in store and good guidance from shalani
She helped me purchase the product.
Thank you

Sahana was very patient while answering all my questions. She has a good customer focused attitude. Great service.

Excellent service and special thanks to Divya and Rahul who made our shopping experience smooth

I have contacted Shalini for my i watch which was hanging and not charged properly she was kind and politely lister and rectified the same.
Iam extremely happy for her immidiate response i wish to continue me back and refer others to your staff good customer care.all the best.