Caramel Hotels

Location is good. But the rooms are too not great. Dirty linen (probably thats all you came xpect for that price point). The bathrooms are also not very clean. I think it's okay if you are planning to stay for a night and move on.

From the moment I stepped into Caramel Hotels, I was enveloped in a world of luxury and impeccable service. The attention to detail is evident in every corner, from the exquisitely designed interiors to the top-notch amenities provided in every room. The staff, each one of them, is the embodiment of hospitality, always ready to go the extra mile to ensure a guest's comfort.

The gastronomic experiences at their in-house restaurants are a journey in themselves, with each dish celebrating the intricate flavors of world-class cuisine. I particularly enjoyed their signature caramel dessert, a testament to their name and a symphony of sweetness and texture.

But it's not just about luxury and gourmet delights. The serenity of the surroundings and the calming ambiance make for a perfect retreat from the hustle and bustle of everyday life. Whether it's the splendid view from the room, the serene spa treatments, or a quiet evening by the pool under the stars, Caramel Hotels offers a sanctuary for the soul.

I highly recommend Caramel Hotels to anyone seeking a blend of opulence, tranquility, and outstanding service. It's not just a stay; it's an experience worth cherishing. I'm already looking forward to my next visit.

Excellent place to stay. Near to MSR Institutions. Service is excellent, crews are really caring the guests. Rooms and washrooms are clean.
Need to provide cupboards, and equipment for ironing of clothes.
Washrooms to be deep cleaned and small maintenance to be carried out regularly. So that the guests will enjoy more.

Nice clean room, good for a short stay. Just needs some maintenance in the washrooms.
Good courteous and helpful staff.

Location wise the room is good. Support staff were very helpful as well. However there is no food or room service.water filter or RO is not available, you have to buy mineral water only. Even after paying half of total bill as advance and telling that we will pay the balance amount at check out (because water bill will be added), the front desk manager kept on asking for the balance amount 4 times a day as if we will leave the hotel without paying. Did not expect such rude behaviour in the hospitality industry.

Worst place ever to stay, with very badly maintained rooms, dirty beds, every other room conversation can be heard clearly that's the level of privacy you v have at caramel

The best hotel interms of cleanliness, service, comfortable rooms. And even the location is great with all the food outlets present around

24 hr hot water facility is the attraction of the hotel. Good for people who came for business purposes. Staff behaviour is very good.

2 star only for their location advantage. The hotel needs a ton of maintenance. Biggest issue was mould in places. I took a room on the fifth floor and there was water damage on the roof of the hallway. I would suggest to try lower floors as the rooms were good. But overall place needs a lot of corner cleaning. Bathroom fixtures were bad. Toiletries and towel included with the room. Helpfull staff.

A cozy nook on New BEL road, Caramel Hotels is THE place to stay if you want stay nearby good eateries and have a good hotel to go back to. 10/10

The hospitality of the staff specially the front desk staff were excellent.they try to give a home like feeling.stayed for a week and it was really very comfortable. The location is also good.
Rooms are clean and hygienic.
Overall a good budget hotel.

Worst service, no parking - don't go with their words.before booking they mentioned free parking and free breakfast. But we didn't anything after booked. We booked via agoda as per instruction by hotel owner

Had a great Time Their, highly recommend it, booked for 3nights, cleanliness, environment, vibe all were on point. They even gave early check-in which was cherry on the cake. Location is bomb, everything you will get nearby just a walkable distance. Though little unhappy with the TV as per the clarity rest everything was awesome. Even complimentary breakfast has been stopped due to covid, but I hope I you guys start it again? Just a suggestion.

Will definitely pay a visit again soon.
Staffs are so polite and helpful!
If you like a peaceful and soothing place to stay in do visit Caramel once.

A decent hotel at a decent location
For an area where most hotels dont even allow couples (which is weird), they dont have such restrictions
The rooms are all clean and pretty
The washrooms are also nice
Dont expect a great view or balcony as its a hotel right next to the main road at Bel road
The sheets looked clean but the pillow covers looked dirty so thats something to be concerned about

Caramel hotels.a good place to settle down. Hotel is located in a place where you can have everything you needed. Street food, cloths, medical emergencies, cafe shops, coffe shops, restaurants.everything is located near the hotel. Rooms are worthy for money we spend.good bathroom.good service.no food service.you have to go out to have food.overall I enjoyed staying here for two days.

Situated at an excellent location that's their biggest strength
1. Poor room ambiance and maintenance
2. Very efficient staff prompt response and very courteous
3. Smelly bathrooms
4. Excellent water pressure and good plumbing
5. Laundry and bedsheets and pillow covers are dirty and smelly
6. Bed is spring mattress comfort is above average
If your out for a work best hotel as it is budget friendly and centrally located
If your planning to with family please avoid it under any circumstances

Small comfortable room, but staffs are very helpful especially Mr Soumen at reception. Booking by agoda was misleading. But overall stay was cozy.

Wonderful place and stay. Near to many good restaurants. Staff are courteous.
They recommend local places too when asked.
Clean rooms and lobby.

It's a neat budget hotel in a great location. Rooms are really good for the price, actually beyond expectation. Service is also very prompt. But the best thing is the location. You'll find all sorts of eateries in walking distance. Bonus point is since it is located on the main road it's very easy to find and give direction to cabs.

Receptionist venkatesh and Raju give good service.
But as a whole, room hygiene should be improved. TV set up boxes doesn't work properly.

Comfortable rooms, they are many eateries around but if the hotel provided breakfast it would be great.

Service is worst and the rooms are not even nice. AC doesn't work and even when complained the staff didn't even bother to take care of the issue

The estate is well maintained with great ambiance and amenities. The rooms are pretty decent with over the top hospitality from the staff.

Best hotel i have ever visited, very neat and sanatized. All sorts of fecilities were given also staff is very polite and cooperative. Happy stay.

Great and cozy hotel, the rooms maybe small but are really neat and feel good to stay in. Best hotel in budget around town wouldn't mind staying there again when I visit.

Worst experience staff not skilled. Got dirty mud mix water from supply. AC was not working properly. Booked two rooms, they provide one at GF n second at 3rd floor.

Staff was lovely. Rooms were nice. Very affordable but high quality.

The water pressure was a bit too high in the second floor. Caution when using the bidet for the first time. Natural lighting is low on some rooms.

Good place to stay
Supportive staff
Best offer to get at 800/day
More connected to all types of shopping or food or hospital

As the checkin time was at 12 and we were waiting since 7am and got checked in at 1pm the lady staff at receipt was not at all helpful and this was the worst service even after requesting for early checkin we got the room 1 hour after regular checkin time. Very much disappointing

Small little cute best hotel. Good maintenance. It's very near to MSR UNIVERSITY and MSR HOSPITAL. It is in demanding location beside this hotel u will get IDC, NATURALS, CORNER HOUSE.opposite to that you will get CCD, truffles, Leon grill etc. There are so many good chains and it's near to so many clothes shop like Max etc. Its in best place.

This is an excellent property, very near to MS Ramiah hospital which provides u all the basic facilities at an extremely competitive price.located bang on the main road, u get an easy access to markets, and cabs, restaurants.worth revisiting. Great place for those who don't have money to waste

Pathetic stay. Stayed in two rooms, both had a kind of pigeon invasion to it. Couldn't sleep for a second.

I booked it for 1night and I’m happy with my stay.

Pros-
Location
Service
Clean
Ambiance
Comfortable

Cons-
Compact room size

Overall it’s a good place to be with decent staff and no issue regarding Check in or Check out. Everything went smoothly.

•Well behaved and polite staff
•Clean rooms and washroom
•Sheets had few stains
•Worth the money spent

Place is a decent lodge option. Situated on an arterial road. With plenty of good eateries around. Only downside of my room was the plumbing was unsatisfactory. With jet spray licking all around. But all in all its a good place if u r coming to bangaluru for some short stay for work purposes.

Peeling wall papers in room. Dirty bathroom. No parking space. Construction going on on top floor. However the staff were very helpful and polite.

Rooms are not well maintained. Shabby. And broken furniture. But the rooms are on the larger side.
Would definitely be worth it if undergoes renovations. As of now. No.

We booked this hotel for our stay from 9th to 14th dec through makemytrip well 2 months in advance.

Since rush was more, they denied our booking and gave those rooms at higher rate.

When asked: If you book directly at hotel we can confirm, online booking are not confirmed.

Good Compact hotel. Tag line they have is Budget Rooms, but they are slightly on expensive side considering the room size.

If you want to check in early (before 9am) they charge half the room price. If it's after 9am they charge a fix price of ₹800. But they do help with early check ins.

The Staff is welcoming and helping.

Cons:
No wardrobe but have a wardrobe style open Racks
Rooms are compact
Tv has basic channels
No Hair dryer

Clean and hygienic. Breakfast was served in room. However no restaurant in the hotel. Dinner or lunch needs to be ordered from outside

Small cozy rooms but excellent ambience and friendly staff. You get a 5 course meal breakfast if u opt for one.but the place doesn't own a restaurant, no need to worry though as being located 100 m from ms ramaiah hospital, there are lot of eating joints next to this.

Rooms of Premium Category are spacious
But
Interior is average, Bed sheet is not cleaned, No view from Room's windows and Continuous smell from Washroom.

On 2nd day of my stay, the Receptionist showed her concern on my post when I entered in Hotel late evening
But to great surprise 2nd day Washroom was not found properly cleaned can be seen from pics posted, Bedsheets was not changed, smell in Washroom was still there and even the Toiletries & Tea/coffee sachets were not refilled
Although on my request Finally I was shifted to another room.

It is very Clean hotel. Staff is very sincere.it's very amazing near by ramaiyah college.i stay fell very comfortable and very good.suparb hotel Good facility.everythings fine.and thangs to Raaz for helping me.

Great place. Warm welcome n smiley people at reception. Good n clean rooms. Happy with the hotel.

Great little place in a nice location with lots of restaurants nearby. The complimentary breakfast is great. Overall good

The service provided by the hotel was excellent. The complimentary breakfast provided had a wide variety of choice and on time. The rooms were maintained clean.

Very good hotel, with excellent location and very helpful staff. Myriad of eating options around and the rooms are clean and functional. Staff are friendly and very accommodating.

Great little place in a nice location with lots of restaurants nearby. The complimentary breakfast is great. Overall totally VFM.

Hotel was good and the staffs there we friendly they provided compliment breakfast which was not at all good.and room was having a foul smell.

Caramel hotel is nice. Interior, food and staffs are awesome. I am ready to give 5 star but the problem is with cubboard and wardrobe. I don't find any wardrobe in my room it's very difficult to keep my luggage. Not enough space other than this. It's awesome.

New hotel.part of the HAMMERED group of pubs and restaurants.courteous service, highly reasonable, Good value for money.and you get 10% off if you make Mr Ashok Poojary know about your presence. Dynamic young guy operations manager for the hotel and the Hammered Exchange pub restaurant nearby

Very clean rooms, safe for family. Very courteous staff. Parking space limited. No attached restaurant but they serve good quality tasty complementary breakfast.

Very helpful staff, hygienic, good location within city with very easy access to all sorts of public and private transport. There are some very good restaurants and pubs within walking distance. The locality is also a higher middle class. The rooms are clean, well furnished, hot water 24 hours, room service 24 hours, good etiquette with the room cleaning and maintenance.