The quality of tea and food is good. But the cafe is not maintained well. The chairs are dirty and filled with immense dust. And when I asked to clean the table they got a really stinky cloth and didn't even wipe the table properly. Couldn't withstand the smell.it took quite some time for the smell to go from the table. Why so much negligence in maintaining hygiene? The bathroom also isn't that good. We come here and pay so much. Don't we deserve basic hygiene?
I don't want to write a very negative review. I am sure they can be a better Chai / Food joint sometime. The owner appears is hugely frustrated. May be loss making. God bless
Ordered online never received my order delivery guy gave it to someone else and when I asked him to refund the money he said how is it my fault and this is the second time it’s happening first time when I ordered they gave me the wrong order
While I had high hopes for Chai Point, my experience left much to be desired. The service was not as swift as expected, and unfortunately, my tea arrived cold. The environment was noisy and felt congested, making it difficult to have a conversation.
Additionally, the lack of parking space posed a significant inconvenience. The overall ambiance wasn't appealing and certainly not suitable for a professional meeting. I hope they take these points into consideration for future improvements.
Sorry to say the place is very badly maintained. Tables not clean, floor not attended from time to time. Seating is very uncomfortable. Better to takeaway than having it there.
Chai Point has a great selection of teas, including classic masala chai and more unique flavors like rose and ginger. They also have a variety of snacks like samosas and sandwiches that are perfect to pair with your tea. Overall, it's a great spot to relax and enjoy some delicious tea and snacks! They also have a loyalty program where you can earn points and get discounts on future purchases.