Croma

We Recvd damaged LG microwave oven, with Chitra help we are going to recv the product tomorrow
Good service by chitra

Guys i actually wrote a lot and cleared reason is no one is gonna help from croma end after reading that request is take a video while purchasing post billing their behavior and service is different

Had a very good experience in Croma buying a new Sony TV, also gave a discount when the price dropped. Thanks to Mr. Das who was guiding me, he is very knowledgeable, kind and very helpful always

The shop was manned by committed salespersons. In particular I would like to put on record the help rendered by Ms Kokila and Ms Aishwarya. They were extremely helpful and ensured that we got the best deal.
I have to mention that it was so helpful that we got varied and latest appliances under one roof.
Thank you very much Croma, Koramangala.

Staff are least bothered about customer, I have maltiple time been here and went out without buying only for staff offering and treating customer, manager to look this very siriously.

Would rate zero very bad experience, they made me wait for 35 minutes for billing. And executive is worried about only achieving is target.

Croma Indiranagar has quite wide variety of collections but due to covid trials are not allowed especially for headsets/earphones. Well maintained. But one can expect a delay of 2-3 days in availing even the soft copy of the Invoices if at all yo need one apart from the hardcopy of the bill. Stocks may not be readily available but yo are expected to bill it and pay the amount if yo need to avail particular discounts. Quite annoying to wait for 15-20 days to receive the delivery if the product bu having paid the entire bill amount.

The staff of Croma is cordial and informative. Variety of items are available for trial. There is space for pay and park.

Worst ever experience, never buy from this place, never even walk-in knowingly or unknowingly. Such pathetic customer support. No one cares whether you get billed or not. No one cares if you are waiting for getting billed or purchasing the product. I wish I never walked in.even the customer support or the manners of manager is awful. Would never recommend this place to anyone

Service was good while picking up item but when i went to take bill only one lady was at customer care and it took about one hour just to get bill they need to work on it

Worst experience. Today I called regarding I phone and they kept my ph on hold. I put the ph down after 10 mins. Very unprofessional behaviour.

Worst place
Went thinking it’s of tata company
But got worst product
Purchased Croma AC
It’s leaking water my phone got damaged bcoz of it they have untrained technicians plz don’t go for it
Big no.

Excellent customer service. Everything was explained and well trained staff. Keep up the good work and continue the same.

The billing counters needs to be increased, last time when visited they had lots of issues no scanner, no barcode on products, no proper management at billing counters they don't even ask customers to come in lane and does random billing.

Good quality products but delivery is late and no safety is taken while delivering to home, I got damage piece.and thn after complaints they have given me the new piece after 4 days. But overall iam happy with croma.

Hi Naomi here special thank to Sunil kumar I’m a writing to thank you for the quality of service I sincerely appreciate your efficient gracious service and the way u conduct the customer service.

Nice place good atmosphere, it could be better if they work on goods offers than the bank which only entertain credit cards. For customers who swipe their debit card or cash.

A variety of collection with good offers are there. Can have a visit. The staffs will assist you with proper knowledge before purchasing your stuffs.

This is no more that old days Croma store. Cheaters, thieves in the market, mingled with brand people and selling fake old product.
I bought a Dell Laptop, raised complain in three days for the slowness but they managed to convince and said laptop will work fine. Visited 2 times at store as I got into their cheat profile to buy 3 years site warranty. Forget about on-site warranty, they are not even helpful in store too. Manager seems to be completely with no knowledge, with confused state of mind, and no response he has other than "It depends", that is all he has to say. Somehow they repaired the laptop however removed all the software and now in just 10 months I need to buy all new software's even whatever free was given to the laptop.
No help, just they are into selling. Once sold their attitude is completely different for the customers even you buy 1 yr, 2 yr 3 yr on-site warranty. Felt truly cheated and hope to never and ever visit CROMA.

I had a good experience buying a Dell laptop from this croma but why is that when I go see other products on display there is some croma staff that comes and starts explaining about the product that I won't buy and I remember one staff member who came out of no-where when I was just looking at the apple loptop (I don't remember it's name) he just went explaining and said "it has a much more powerful processor then yours sir" this just made me hate that person a lot and mad me think so if anyone is buying apple product they are considered to very wealthy so if anyone eles goes and buys like a dell, acer just for an example so u treat em badly why? This might not happen with everybody but a person must not be insulted for silly things and this not fake I had the worst experience after that I just wanted to get out of there I thought tata would a good job but I was insulted but buying my laptop was good but why do u differentiate between apple coustmers and other coustmers everyone can afford what they can have not the one they can't have if this still continues I any my family rather buy stuff from online

Excellent service by Croma. Staff is very co-operative and helpful. I went for a store pickup and the service was very fast. They also helped me to check the device, so that in case of any issue they can replace it on the spot. Great experience in this store.

I have new lenovo laptop Feb 7th and it has an issue and gave it back for the replacement on 10 Feb but till 20th we don't get any updates. 4 times I came to they asked to come and collect it.again they are asking us to wait.very bad experience do not buy any item from this store

Croma is cheating public in the name of extended warranty
While taking warranty there is no information that it is from Croma not from brand
When we request for service during extended warranty period Croma will say will contact in 15 working days against one day from any brand services normally
Since we can not wait for so long we need to additionally pay to brands. Ultimately no service is being provided by Croma

Croma is cheating and looting public money like this
Please be careful while buying

I recently purchased my Lappy from this store. Situated in huge area, they have good stock of all updated gadgets. Helpful n knowledgeable staff.

Buying experience is good. Installation on the other hand is a pain. Store does not stick to its commitments on the installation.

Nice store of White goods and Electronics. One of the best Croma stores I have been to.
Somehow feel that Croma beats Reliance Digital by a shade.

Here Sales people will force sell items which are not selling from showroom. Price wise it is good. I recommend to take self survey, then buy

Good store with all sort of electronic gadgets. Staffs are patient to explain and demo each product and clarify our doubts.

Not a good experience I have had. The customer care service for replacement is the worst and I have had to deal with unnecessary altercations and unprofessional ism. Avoid this branch.

I heard online shopping is fraudulent.no people does offline and ON FACE Frauds too.
I have chosen "Chroma" because I heard it's trustworthy but it is not. So the story behind this is I chose laptop model Lenovo 330s IdeaPad and I paid for it. I had a doubt because of packaging so I asked them for giving demo in the store itself. When they opened it was a different laptop model Lenovo s145. Which was cheaper than the selected one. Manager and sales representative started insisting me to buy that model saying both are same.

It was very unprofessional and pathetic service. Now zero interest in Chroma. I have receipts too.

Big store, good location, helpful staff. However sometimes this helpfulness might not be needed since staff always come behind you and follow you wherever you walk.

With my recent Croma experience, I am probably loyal for life.

Got my PS4 from here. Harris from Croma Koramangala was the salesman who was dealing with us. He knew the product inside out which made me more confident about the sale. Cheers to the Croma training team which was able to give me a better experience than the Sony Centre.

Thanks to Harris. Thanks to Croma. Happy Customer.

Bought a conventional oven got it delivered. The next day but a faulty oven. Which was not working.team from LG visited twice and could not fix the simple door alarm issue.and the service technician did not even respond after multiple call.repenting to have this product bought from croma.they have not taken any iniciative after the sales. It's a week now don't know the solution.

Customer service very poor. Actually i buy croma mixer grinder on 29th march, 2019. Since i am using very rare. When i switch on the grinder there is some s