The cashier doesn't respond proply My order number was 6 but she gave me another bill to pay after that she took 7 min to find out my bill at that time my pizza was cooled
The staff seems untrained for customer service. They were rudely asking customers to place order online even though there was no crowd at the outlet or anyone at the counter. The lady was just saying it will be late if I want to place the order directly- why would anyone come to the outlet and waste time downloading their app and selecting things when they are already inside and haven’t been using the app?
Some of my favorites are Moroccan Pasta Pizza (both Veg and Non-veg options are available) - saucy and filling pizza, Pepper BBQ Chicken (although lately they have been stingy on the chicken - I experienced this twice). If you are wondering what pizza base to go for you can always feel cheesy and go for cheese burst pizza but I like their new addition of hand tossed pizza which according to me is the right ratio of crust to toppings to sauce. They have the best butter soaked garlic bread. It does seem little indulgent and if you don't mind the extra fat then go for it. I have tried their choco lava cake in the past which tasted pretty good. Service is good but could be improved.
ZERO hygiene, employees are not wearing gloves. They touch their phones, hair, different items in the place then just go back to making people’s food. Not satisfied at all.
Pathetic service, most of the employees are busy over the phone (especially ppl over the order counter) nobody cares about customer. We had really worst experience wherein ac was not working, ketchup and chilli flakes were not available on the table and even more worse unacceptable behaviour by employees were they are not ready to give ketchup or chilli flakes with order and asking us to search that on different table and having argument on this.
Thought of having a hot pizza but it looked like we had our head fried because of lazy, rude and irresponsible staff.
Dominoes had such good standards before but it looks like they have been messing up lately. I ordered from their app from this location and they sent the food 50 minutes late. Only after I called them they probably 'remembered' that they needed to deliver my order and then dispatched it. Food was cold and the cheese looked stale. They forgot my beverage as well and the delivery person was really unprofessional and rude and was lingering around my place and looking at me like it's my fault that he's forgotten my beverage. As a female receiving the order in broad daylight, I could say I felt like the delivery person's approach made me feel unsafe.
Zero star I ordered a drive away pizza, which mentioned that they deliver to your moving car on the road. I entered car details and placed order. When I arrive, it's a single road and if I stop car then road will block. I went little forward 100mts and called many times no response.
I moved away then after 20 min they calling me and I had left already. They refused to deliver my location and asked me to come again and promised a fresh one When I went again after 1 hour they heated the same old pizza and it was like a rotten dosa and I had to throw it away. Never imagined such a worst service from Dominos.
Dominoes has built a brand name in India and the pizzas here are affordable and worthy the price the taste of the pizza is good There are many pizza options available and there are more veg options available and the staff are also cooperative and good, the place is bit small and it’s maintained well and you can see the kitchen where the pizza is prepared and the location is easily available as it is located in the main road
We found worm (species) in the pizza and after compliant also no response from them and also no proper costumer service. This is not tolerated from the restaurant field.
Poor customer service, they will not give ketchup. We have to ask and they will not respond properly. Rude behaviour. They behave like we are eating free of cost.