The thing I really like is service everything is really good especially mr.mumtaz is very nice I feel that he's a guy who's giving service from the heart I love em
Good food, and ambience, Coconut pudding was excellent. Would definitely come again. Kindly try and do away with red food colour in the kebabs, you can use natural annato colour if required.
I had 2 tandoori roti, kadai chicken and chicken biryani. 377₹ included all and taxes too. Roti was soft and big in size. Kadai chicken curry quantity was less. Also one small chicken piece can be added. Chicken biryani was awesome. Very good rice used. It was very soft. Also side curry and raitha was awesome. Overall very good restaurant.
Unlike other empire restaurant branches, Very poor customer service. Please don't prefer this restaurant. We went to this restaurant around 3.30PM. The restaurant was not that crowded. We asked the suppliers and their supervisors to clean the table we sat, as it was dirty and no one responded. We waited for about 45 minutes and no one cleaned the table and they started serving food. Even the store manager was reluctant about it. Very poor customer service. We will never go to this empire branch.
Horable place. Worst service. They think they are doing a favour to you. Was given a Spoilt mutton biriyani in spite of telling we are not mutton eaters. Then replaced after arguments. Been a customers for the last 35 years from central street. Regret it now in Castle street.never will I enter this place
This is the bad buffet i ever had, since Empire is an big brand in Bangalore and its well known for its buffet and late night food. Unfortunately first time i dine-in for buffet and there is noting in counters and time is like 1.pm i asked the person he said they serve but waited long and got disappointed with there poor service in buffet. I never experienced this kind of service for buffet.
I wish I could give 0. As we know there is no opinion to give 0. The reason why I'm giving 0 is because of there unprofessional service. I and my friends went to have lunch on Sunday. We were 8 members, at first we entered restaurant we were told to pay for buffet. So we paid after paying they told as to wait in there restaurant, so we waited at one point some of your employees told we can go and have food. But after reaching we were not able to find plates for 15 minutes. After plates come there is no chicken kebab. Again we waited for it. After waiting for a long we started to have food but there is no water, a glass and no waste plates to put waste bone pies. Sorry sir your most of non veg buff are empty always. In egg curry there no egg.
If money is your problem then you should increase the amount of your buffet.
Please don't disappoint people because we come over to your restaurant to have a fun and good food not to fight with you people.
If you can't run a restaurant get the hell out of your hotel.
You don't send me your standard mgs that your customer care is available for 24/7 support.
1. Some items were not available which were mentioned in d menu. 2. Waiting time was too long. 3. Order clarity was worst. 4. Veg items were of worst taste.
Went at around 12: 30 - 1am to Castle street outlet. Chicken kebab- Worst dish ever! No salt, no spoce, no nothing, just a coating of colored batter. Sent it back to kitchen, and it returned the same way. Completely tasteless, unsalvagable kebabs. Seer fish fry- Very fishy smell and taste, which tells it isn't fresh. Very light on spices. Had there been heavy masala, it would have helped mask the fishiness. Ceylon paratha - Massive, hot and soft. Ghee rice - Pretty good. Consistent with other branches. Dal Fry- Good and consistent. Dosa and chicken curry- Best of the lot. Two chicken curries were served, the semi- dry pepper versiion was good, however the watery curry was super bland. Lime soda salt pitcher- Nothing to write about. Will never go back to this branch again. Don't mind riding to Indiranagar/church street Empire for late night fix.
The food is good, the service is not up to the level (personal view). The ambience is average. The food is good. The cost is also good and affordable. Overall, it's a good restaurant for family dining.
Mediocre food and less than clean interiors. The chairs, the sofas, tablecloths, even the floors don't seem cleaned. The previous patrons untidy eating is all too visible with evidence in terms of food crumbs, spills and stains. The food served seemed made as if the restaurant wanted to cut corners and make things very cheaply. Excessive capsicums in the dishes, overly boney starters. Overall not the great restaurant at all.
However the management can easily turn this around if they have the will and pay attention to the operations and the kitchen.
The empire near lifestyle is not worth as the quantity and quality of the food was not worth. However, Empire Koramangala can get a 5 star rating as the service, quality and quantity of the food was awesome.
We ordered for Coin parota and we got hair in that such a disgusting and pathetic service and the kadai panner. God allah should save us. Totally a pathetic service
Amazing dine in restaurant.delicious food and varieties to select from the menu, hygiene and we'll maintained restaurant. Both veg and non-veg food are available. Open till 22: 30hrs.