The service provided is of extremely poor quality. There is a lack of human interaction, as queries are responded to automatically by a chatbot or through AI-generated emails. Furthermore, there is no response when attempting to contact them via phone call.
It was a good experience I had with Facts transcripts. Even though the process got delayed a bit. I am completely satisfied with the result. The only thing I want to mention as a drawback is that the delay in your replies. Please try to provide quick responses so that it can be more customer friendly. Over all it was good.
Very reliable service for getting transcripts. The whole team was very responsive and did a great work in getting the transcripts for the purpose of my higher studies in Canada
Worst service, waste of time and money. After taking money they don't respond. I paid amount in the month of June 2022. Till date no news. No one responds to our emails or queries. Looks like all positive reviews are fake
Great experience to get the service from the FACTS. Thank you FACTS team for the provided service within the said time and good coordination. I strongly recommend them as they are reliable and trustable.
Kudos to Team Facts Transcript for delivering their services efficiently and in record time once again. I had applied for my official transcripts to be sent from Bangalore University to NCA, Canada. The service was delivered very fast. I am waiting for my KSLU transcripts which I am sure are being currently processed and will be delivered soon.
I had applied for my official transcripts on Jan 15,2020. By Feb 10,2020 the transcript of my Master's Degree had reached WES. WES has already sent the Master's degree ECA to IRCC. Appreciate your sincere efforts to process the official transcripts. Response time to answer queries was very quick.
I had also applied for my Bachelor's degree official transcripts from KSLU. There had been a delay from the university as the concerned officials were busy on convocation duty scheduled on March 14. Inspite of the Covid 19 situation the transcripts reached WES, Canada by 29 June.
I am grateful to the FACTS team for keeping me posted. Thank you very much for taking all the trouble and for going beyond the call of duty and getting the issues resolved. I really appreciate it. FACTS team has done all that was possible from their end to see to it that the transcripts reached WES as promised inspite of all the challenges.
Pathetic service. They took 4 months to complete my case, that too I personally sent my people to the university to complete my transcript. They do not have any correct status with them when we call them or raise ticket. The funny part is that they have told me that they are waiting for the tracking number when the WES had already completed my transcript verification. I regret for choosing Facts for my transcripts services
The team at Facts Transcript is the best. Because I am not in India, and I need to get my official transcript and finish the WES process. I asked a few friends to do it on my behalf, but after that I got to know it is a very complicated process that requires my presence, I asked my friends to obtain an agency number so they could do it without my presence after doing some research and talking to my friends about few agency I got to know about facts transcript. They helped me and explained the procedure to me. I paid the fee right away (which is the BEST PRICE in the market), and the process of issuing transcripts and completing my WES process from india started within a week process form banglore got completed and they have provided me with DHL tracking info. Within 6 days I got another update from WES that they got my official transcript.
THANKS YOU once again to Fact team for making this process very easy to me.
I really appreciate their service. Very trustworthy and helpfull. I recommend anyone in Canada or USA this agency to send thier transcripts from India to WES. Thank you so much Facts Transcripts ️
It was really amazing experience. I would recommend to everyone who needs help from Universities and are struggling for help in getting Transcripts. Kudos to entire team who helped me, it really meant a lot to me.
It was wonderful experience Beyond expectation specially as an agent in Bangalore. I appreciate your immediate response on queries and well sophisticated system portal. I was little worried about processing formalities, duration and extra charges. But you were straight forward and systematic. I assure, You would be my first choice that I would recommend.
Don’t ever apply with this agency. Such an irresponsible team. It’s been more than 3 months I have given my application for transcripts and no response till now. I have paid more than 13000 rupees and they have informed me that transcripts are dispatched from university one month ago. Till today no delivery, no tracking number. Every time when I call they will inform they will contact us back in half an hour. I have lost my valuable time and money.
Comments on your reply
Ok. I didn’t asked your satisfied clients reference. What I need is my result. Till today I haven’t received any updates from you. Where is my transcripts? Two weeks ago you have replied that my transcripts been send to Hyderabad? For what purpose it’s been send there. I have hired you for my service. It’s been 2 weeks after your reply now. If I need to directly get in tough with university why should I hired you? What is the actual status of my transcripts? I have paid more than 13000 rupees. Where you paid this? Where is the tracking details of the dispatched item. Simply avoiding my Queries and showing your satisfied clients details to me is not fair. If you cannot do it refund my full money. Did I gave you an address in Hyderabad? Who instructed to send that transcripts to Hyderabad. I have given my address very clearly. Why you are not considered that. You have given your case manager number to me and she will never picks the phone. Is this the service you offer. See now after you have replied to me 2 weeks over and you didn’t even know where my documents are.
Fact transcript is my saviour. I needed transcript from my university for WES evaluation, and they did their job as promised. I would highly recommend Fact Transcript. Thanks for your service.
Thank you FACTS transcripts in processing my request. The request were completed speedily. I would recommend FACTS transcript to anyone who are in remote locations and would like to expedite the process faster.
I needed my Engineering transcripts verified from my university, since i am out of the country i was searching online for a trusted organization who can help me with getting my transcripts verified. I found Facts Transcripts and had reached out to them. They responded immediately and guided me on what is required for them to get the transcripts verified.the whole process as done easily and efficiently online. They kept me updated through their portal and emails and finally received. They made a super daunting task especially when you are far away and need it immediately look very simple and easy. They have a very organized and are trustworthy. Thank you to each and everyone from the Facts Transcripts Team!
One of the best professional service. Most reliable. Quick to respond for any queries. I would recommend facts for people who needs help for attestation or transcripts.good job team.thank you and really appreciate your support.
It was a huge relief for me to get to know that there is a service which would help me out with the process of getting my transcripts sent from my university to Wes for evaluation. So grateful for the help and assistance I got through facts! Would definitely recommend facts to my juniors and friends. Thank you!:)
Due to the pandemic, I know things were tough. But the company managed to get my transcripts to me finally! And even though one set has been delivered but was misplaced at my home and never reached my hands, they happened to have an extra set and are couriering to me! Special thank you to Kiran who answered all my queries and made sure I got everything!
We had a great experience with fact transcripts. Basically we really like their way of doing work. It's so transparent and fast which is great for anyone who desperately wants their degree or transcripts. We highly recommend fact transcripts services to everyone.
I really appreciate the support and help provided by Kiran my Transcript case. Over this short amount of time he became my friend and guided me on each phase of my transcript process.
I will definitely refer Kiran and Facts Transcript to any transcript process!
I am amazed to see the professionalism of Facts Transcripts. I received my Transcripts within 22 days. It is the most reliable and efficient service portal for any process. Thank you for such a prompt service.
Honestly, FACTS TRANSCRIPTS is such a good team anyone can rely on for obtaining transcripts from RGUHS. They have done my work within a week. Highly recommended. All the very best for the team.
Excellent services. I got my transcripts done even though I was abroad. Just had to send my documents and they did everything. They are professional prompt on their commitments. I definitely recommend them specially for the people living abroad.
I wish all the best to Manjula and team who helped me with on time updates and delivery of my original degree during this Covid19 situations was incredible service! All the very best to FACTS Transcripts!
FACTS support service is very prompt and respond to all our clarifications until the evaluation process is completed. Very satisfied with the service. Keep up the good work.
Thank you so much for ur amazing service. I am so happy that your dedication has paid off in a big way. Keep up the great work. Excellent work nd highly advicable for everyone. Go for it
My husband and I started with our process of getting our transcripts from our Universities through Facts Transcripts in Feb 2021. It sure was a really long and tedious process as it was during Covid pandemic and the universities were closed for most of the time due to which it took around 7 months for the entire process to complete. We just had to create an account, make the payment, send all documents and then let Facts team handle it with our universities. After this they informed us of the status and then we had to track the delivery with WES and if there are any hiccups, Facts team always helped us. Their charges are a little higher but their services are really good. Special thanks to Ms. Manjula as she was always available to answer my queries and help me all along. I had to make a payment for one of my transcripts twice because WES wanted a re-verification but otherwise it was alright. My husband received his transcripts very soon but I had to face a lot of delay which was not because of Facts team but because of WES and my university but Facts team was always prompt with responding.
I am quite confident in recommending their services.
I had a great experience with FACTS TRANSCRIPTS, they are very professional and prompt with their services. I had availed their services for WES and I would highly recommend them
It's a hassle free experience with Facts Transcripts. Handed over my Transcripts in time and without any issues. My previous requests from university was so trouble some and Facts Transcripts made it easy. Suggest Facts Transcripts and they won't disappoint you.
FACTS was a blessing during Pandemic - to get my certificates without travelling into the country. I could get my admissions without any major issues with their support. They are expensive, but are prompt in their service.
FACTS is a reliable service. They send me the transcript package from Bangalore University during the pandemic in a month. They initially missed the estimated delivery date due to absence of Bangalore University Registrar. But then they compensated it by delivering my package to USA with no extra cost.
Excellent and reliable services, they have a great support team and reachable during office hours. I really appreciate their efforts assisting to get the transcripts / verification documents.
Really impressed by the effectiveness and work ethics of this organization. I have had best experience, the facts transcript is best in the field and really helped me get my documents verified in a mere 20 days period. Amazing work. Cheers!
They are fraudsters, I reached out to them for degree verification for one of our clients. They prepare reports only sitting in their office. I was not provided any written proof or declaration by University. When I asked them for it, thay started giving references of YouTube channels. Don't approach them for degree verification etc.
I am very impressed and extremely thankful to the service provided by the Facts transcripts and verification inc.especially with me as I had multiple documents missing but they were diligent and patience and helped me through it. They are reasonably priced and the person I dealt with, Kiran was responsive, professional and kind. I would definitely recommend this service to everyone.
Thank you kiran Garu for finishing my wes document evaluation. My transcripts were sent to WES from osmania university and the university took a lot of time to send them. I was worried coz I was waiting since three months but kiran garu made sure everything was finished. Finally I finished my evaluation.
Professional, proactive and clear communication. Like the idea of FACTs login where u can track the progress in your application. New applicants should ensure all documents are uploaded upfront with good scan resolution to save back and forth communication.
Excellent & trustworthy service! Getting my UG PG, BEd, certificate verifications processed in time was an awesome experience. I would highly recommend to all. I would like to thank Mr. Kiran sir and the Fact Team for their assistance. As I went through this process, he guided me well and addressed all my concerns. In addition to getting my certificates verified, I also received verification certificates from University, which were couriered to me. Again, I am very thankful to Kiran Sir.
Thanks to the full team of FACTS TRANSCRIPTS THey helped us in the covid time to get the work pushed through and also to Ms Manjula fir her special efforts
Facts Transcript Services is friendly and extremely professional people. I would highly recommend them. After applying, my transcript was on hold for re-verification and during pandemic university was not responding. I highly appreciate Manjali Ma’am who personally went to university and day long standing in Q at the current COVID situation she cleared my re-verification. Thanks
I experienced genuine transparency, great accountability, and high degree of professionalism with FACTS Transcripts. They were very open and truthful about what can be expected during Covid-19 situations, lockdowns and restrictions. They gave me the correct information.