Bus doesn't stop here. Don't take this stop in future, better take silk board stop. They have mentioned this address for madiwala pickup location but until I called them, they didn't let us know that they won't be stopping here. Then they argue and say as if it's not their fault that they are not allowed to stop there. If they are not allowed then they shouldn't have kept this stop as a pickup location or atleast informed us before hand. We had no other choice but to take all our luggage, get a cab and go to silk board. And the conductor was also rude. I had a terrible experience.
The bus was clean, they followed the protocol of checking temperature when traveling from Bangalore to Hyderabad, but reached 1-1/2 hour late, didn't get dropped at the opted drop point, had to walk 1-1/2 km to my drop point along with my luggage. While coming back no temperature checks were done, again an hour late. Already received sms stating thank you for traveling with us! Netizens do not go by the hours to reach mentioned. It's always +1 hour or 1-1/2.
Nice office and passenger lounge is very well maintained. I think this is the only Travel office at silkboard having passenger waiting lounge. Very good maintained buses and I liked the best part is they have door delivery cargo services also.