Hamleys

They do not match online price, nor provide any discount. The offline price was almost Rs. 2000 more. I have been shopping at Hamley for long time now, but this outlet is worst at the price and collection as well.

Thinking it's a good brand I went but didn't find many options for girls age between 7 to 8.except some science games.

I have heard a me abt this pl RRace.that this seemed to be one of the best PG in HSR.but to my surprise that is not the case. You pay 12.5 K for sharing and 22k for single room. The rooms are ok.they are self sufficent with Bathroom and wash room.but the food is not good and those doing night shift please confirm the food timmings. The washine machine is not woking properly. The hygeine and cleanliness is not adhered to

Like them, but then expect few more options and better pricing. On expensive side, little overrated.

Really awesome for toys collection but We didn't get the one that we were looking for

Worst experience with the play dough its completely dried and quality of dough is not good waste of money they are just looting the money

Service is worst no one is bothered. When I was their in store their was a argument with some customer. Billing takes long time as billing person is busy selling batteries and other accessories. Customers standing behind have to wait. Will not go back to this store.

This store is very nice.the stock & manegement here is very good.here the staff and the maneger upendra is the best.

Good collection of toys. Most of the items purchased are of good quality and well built. Service and customer care has always been very good. Pricing is on higher side and not discounts offered usually.

Hamleys HSR (Bengaluru) store has
- more than 10 executives walking on a floor area of less than 1200 sq feet and none of them helpful.
- two billing counters for show and one billing counter for main functionality.
- that sole billing counter is manned by an extremely slow, careless and unaware executive
- one of the executive (Ms archana), is not only unaware of what the customer is mentioning asking for, but also lacks sensitivity to answer properly, and is busy playing fun with toys by herself while speaking to an irate customer. She is the best example of how an internationally recognised kids'toy brand has become a shop with bunch of unproductive, useless executives who lack customer orientation completely.negative customer NPS.apathetic treatment to customer.hope @mukesh ambani and team attends to this space where money might be guzzling with declining brand affiliation.

I feel it is very heavy on pocket (at least for soft toys) so from next time will try street shops who have more varieties in just half of the price.

Recently bought a gift at hamleys Hsr Layout Shop Amazing experience and special mention of Titan Store associat. Amazing focus on Customer Success.

Good toy shop. This is where you go when you are ok to spend 3000-500 rs more than Amazon but need the item right now

Very limited stock of toys and they don't restock any games that are sold out. They don't even have an inventory to check for a specific toy

Pretty big hamleys store, but there were not much toys on display or to try out. Kids did not enjoy like other Hamleys stores.

So nice to have a great experience at hamleys….
No discounts but
So patient and nice behaviour here
Really felt like a king!
Thank you Harshitha for attending
Thank you hamleys
Lots of love️

It was a very good experience with Hamley staffs are very active and friendly love to visit there suggested everyone should visit once there? ️

Thank you for the good service by staff Ashok Kumar, Who has wonderful skills to approach customer and fullfill there needs.
Tq Hamleys.

Hamlets HSR store has
- more than 10 executives walking on a floor area of less than 1200 sq feet.
- two billing counters for show and one billing counter functional being manned by an extremely slow, careless and unaware executive
- one of the executive Ms archana, is not only unaware of what the customer is mentioning more than thrice, lacks sensitivity to answer properly, do anything about customer query and is busy playing fun with toys which displays extreme apathetic attitude towards customer and negative Customer NPS.

TL: DR; Never go to this store with a Hamley's gift card or voucher.
When we went with a voucher, the staff said the store does not have the ability to accept a voucher. Incredible.
Next time I went with a gift card, the store says I have to spend the entire money on the card even after they agreed that the card can be used multiple times.
It has been a frustrating experience the last two times I went. Will definitely not go again ever to this particular Hamley's.

Love it because Hamleys is now in HSR. Not the widest range of toys like the one at Phoenix or some of the other malls but its still great to have the store in the neighborhood.

We get every type of toys where we can explore the games in hamleys and experience the best feel of childhood.must visit HSR for the hubble service which staff provides

4 start is only for store and staffs. Other than that in bangalore nearby hsr or koramangla you can get better toy shop with more options

This is a very nice store. Customer gets good service.
There is a girl named Archana. Gives good information about the product and does good behave with the customer.

Very good place for toys.and staff are very helpful.they are playing with my kid.
My kid want to stay there